Antonioli - Overall Rating based on 21 reviews
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Cool t-shirt and sneakers
Oh my gosh, the customer service at this store is seriously amazing! I had a lot of questions about the things I wanted to buy, and the lady I spoke with was incredible. She responded quickly and addressed all of my concerns. I felt like I could really rely on her, especially since shopping online can be sketchy sometimes. Thank you so much!
Luxury items at discounted prices
I'm really happy with the stuff I got from this store recently. They have a lot of fancy things for sale at good prices. If you watch for sales, you can get some really good deals. Make sure to check back often for more sizes since they usually have a bunch of stuff in stock. They offer a bunch of different designers and brands, which is cool because there's something for everyone. My order arrived super quick, I got it the next day. Overall, my shopping experience at this store was great, and I definitely suggest it to anyone wanting nice things without spending too much.
Recent purchase of a square toe boot
I recently bought a square toe boot from an online store. Ordering was a breeze and I was surprised by how quickly my order arrived, even before the estimated time. The boot was great quality, just like it was described on the website, complete with all the tags. The customer service I got was top-notch - the reps were friendly and helpful, making my shopping experience really pleasant. I'm thankful for the awesome service and definitely recommend this store to others.
Korn x Adidas t-shirt
I found this really awesome Korn x Adidas t-shirt on Antonioli's website and just had to get my hands on it. I ordered it last Friday and it arrived at my door here in the UK on Tuesday morning. The communication from the seller was really good the whole time. I will admit, the delivery fee was a little expensive, but it was definitely worth it for how quickly it got here.
Bathing Suit
I just bought a bathing suit from this company on a third-party site. But it didn't fit right, so I sent it back right away without even trying it on. I made sure to use the original packaging and take care of it. But they said the labels were missing, torn, and there were spots on the suit. Now they won't give me a refund, and I'm really frustrated. I've never had such bad customer service and disrespect for customers. I might have to take legal action to sort this out.
New clothes
I've ordered new clothes a few times and had to return a couple. Luckily, I've never had any issues. The delivery was crazy fast all the way to the UK, and when I sent something back, I got my refund super quick. The prices are always on point, and everything I get looks fresh out of the box.
Comme des Garçons trousers
I just had a terrible experience with customer service. I bought a pair of pants that were labeled as 'wrinkled' on their website, and I thought that meant they were supposed to look worn. But when I got them and wanted to return them due to sizing issues, they accused me of using and washing them first. The woman I talked to on the phone was really rude, didn't let me explain myself, and kept saying she knew the products better than anyone else. The photos they sent me to make their case were exactly the same as the website pictures, but they still wouldn't give me a refund. It was completely unprofessional and disrespectful.
Burberry Men's Birch Brown Vintage Check High-Top Sneakers
I just got myself a pair of Burberry Men's Birch Brown Vintage Check High-Top Sneakers from Antonioli and let me tell you, it was awesome! I had a bad time with another fancy store before, but Antonioli really delivered with great service and fast shipping. The sneakers came in perfect shape and were exactly what I wanted. This is my fourth time ordering from Antonioli and every time has been great. I totally suggest them if you want top-notch service and top-quality products.
Return process issues
I had a really bad experience with their customer service. I tried to return something, but they totally ignored my emails and made me do all sorts of stuff just to hear back from them. On top of that, the item I got was damaged, and they actually tried to say it was my fault. I'm definitely going to report them for their sketchy way of doing business.
New shoes!
I just got these awesome new shoes that I couldn't find anywhere else. Antonioli had them and they were the same price as the store, not overpriced like other places. They arrived really quickly and I got updates throughout the whole process. Huge thanks to Deborah for helping me out when I had a question. I'll definitely be returning!
Excellent customer service experience
The customer service I got from Viviana was amazing. She really went out of her way to help me and make sure I was happy with what I bought. I would definitely recommend her for her great customer service skills. Antonioli is now one of my favorite places to shop because they have a wide selection and their service is top-notch. Thanks for the fantastic experience!
Bag at a great price, fast shipping
The product I ordered came in just like they said, and I scored it for a really good price. The shipping was super quick, only took one day, that totally impressed me. I honestly can't see why there are any bad reviews. Much appreciated for the awesome bag!
got a cool hoodie
I recently got a really awesome hoodie from this place. I called to ask about the size and the guy on the phone was really nice. I even asked if he spoke English, and he did! I placed my order and it arrived really fast. I'm really pleased with my purchase!
Quality issue resolution
I had an issue with something I bought from the store and reached out to customer service by email for help. I was happy with how fast and well they handled it. They got in touch with the brand rep right away and made sure my problem was taken care of quickly. This whole situation made me trust the store even more, knowing they're committed to giving great customer service and making sure everyone can shop for brand-name clothes without worry.
Fake goods
My experience with this company was horrible. I thought I was getting top-of-the-line designer sneakers, but what I got was a cheap imitation. Then, to make matters worse, when I tried to return the fake shoes, I was slammed with high fees from DHL and the company. It felt like I was being robbed in broad daylight, and I felt cheated and let down. I would tell anyone thinking of buying from this company to be careful and ready to possibly throw away their money on low-quality items.
First-time purchase, bags
This was my first time shopping at Antonioli and let me tell you, it was really great. I ordered on a Wednesday and got my stuff by Friday. The bags I got were just like the description and packed well. Even though I was worried because of bad reviews, I was impressed with the service. The customer support team responded to my emails super quickly and helped me out a lot. I'm so happy with how everything turned out and I'm definitely going to shop here again.
Hoodie, sneakers, boots
Antonioli has always been my go-to for shopping because they consistently give me great experiences. Their prices are competitive, and those coupon codes are always a nice bonus. My recent purchases, like a hoodie, sneakers, and boots, all went smoothly. But what really impressed me was the support I got after I had an issue with a product detail. The Antonioli team, especially Viviana, really went above and beyond to make sure I was taken care of. I appreciated all the back and forth emails and the refund they offered. I'm super happy with my experiences at Antonioli and will definitely be back for more shopping soon.
Online purchase experience
I highly recommend not using this company for online shopping. Even though their prices are low, they use DHL for international shipping, and that can be a huge hassle for customers. Unlike other companies, they don't let you redirect your packages to secure pickup locations, which means you have to be home all day for deliveries. This lack of flexibility is not okay and shows that they don't really care about making things convenient for customers. Nowadays, people are busy and the company should be doing everything they can to make things easier for us. Unfortunately, this company falls short in that area.
Luxe jacket purchase
I just treated myself to a fancy jacket and thought I'd check out this place. And let me tell you, it did not disappoint. They had a really impressive selection and I found exactly what I wanted. The staff was helpful, although they seemed a little surprised that I was interested in something so pricey. But once they saw I was serious, they were super quick to help me out. The delivery was fast and the packaging was top-notch. All in all, it was a great experience.
Hoodie for my son's birthday
I just bought a hoodie for my son's birthday from this store. I was a bit worried that it wouldn't get here in time because I ordered it on a Sunday and needed it by the following Friday. I emailed customer service to explain my situation, and they got back to me right away. They said they would try their best to deliver on time, but couldn't make any promises. I was happy with how quick and clear they were in their response. I kept an eye on the package through DHL after it was sent out on Thursday, and I was over the moon when it arrived yesterday, just in time for my son's birthday. I'm really pleased with the service I received and wouldn't think twice about recommending this store to others.
Review with most votes
Quality products !Quality pric
Great brands , excellent collections High priced items For some occasion I had few clothes and one or two pair shoes else not too much shopping here On every visit to the websi... Read onBy: Kathleen