Cettire - Overall Rating based on 55 reviews
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Saint Laurent tassel bag
Found Cettire when I was looking for the best price I could get for the Saint Laurent Kate tassel bag and was so happy that I did because they had it on sale! Ordered it straight away and didn't have any problems with the whole process. The bag was shipped quickly and arrived 4 days after I had placed the order, perfectly packaged. It's exactly what I had wanted and is so beautiful! I can't wait till I get the chance to wear it out!
They sell fake items, call your bank and file a chargeback if it's not to late
by far mini rachel
i love my bag so much. i couldn't find it anywhere else. it arrived quickly and i've used it almost everyday since
Jimmy Choo shoes
Wanted the Jimmy Choo Romy pumps for my birthday and after looking around online for the best price, I found the ones I wanted from Cettire! I had no problems with my order at all. Fast delivery and great service, so overall good experience for me!
Balmain and Zimmermann
Great prices. Bought a Balmain blazer and Zimmermann dress and im very pleased with them. Came in 2 parcels with prompt delivery. Thank you Amy for your help!
HORRIBLE SERVICE AND COSTUMER SERVICE. Ordered 4 times from them and not once did they accept my order with proof of my card and passport and drivers license with no excuse or no reason. Their just dumb and stupid do not order or waste your time
They suck.Balenciaga
Just received my Cettire parcel of Balenciaga Triple S Sneakers and they are just perfect! Great packaging, fast shipment, really happy with it. Special thanks to the customer service team for their prompt replies. I highly recommend them and will definitely shop there again.
Boots
Terrible customer service. No flexibility for repeat customer. Will never shop there again. Website has problems as well.
Burberry Vintage Checked Sleeve T-Shirt
Great communication from Jackson, helped me make my purchase. I will be shopping with cettire again.
Bottega Bag
Great customer service as always! Prompt response and always helpful. Thank you Landon
Belt
THINK TWICE. Horrible experience w/ this brand . . . I was a new customer and placed and order for a belt, it didn't fit and I sent it back immediately -- exactly as I had received it. They claimed the tags were missing and wouldn't refund me. They also took moths to resolve, customer service was not helpful . . . the whole thing was a mess. Beware.
Versace Virtus Belt
Quick delivery and happy with the item received for a great price.
Did u ever get tracking number?
Valentino bag
Bought a Valentino bag for my girlfirend, it got delivered quickly and the quality was good.
I ordered a Valentino supervee bag the other day and got it within 4 days. Checked everything including the bag and the packaging - everything was perfect. It's definitely authentic!
Cettire response time is poor.You ask customers to contact you through email and its take for ages for you to reply.email is the only way to contact this company so their response time should be quick.
Alexander McQueen Oversized Sneakers
Bought a pair of Alexander McQueen sneakers on Cettire just before lockdown and absolutly loved it! Placed the order on Friday night and it was processed the next day to be shipped from Italy. Four days later it was delivered to my door by DHL (contactless of course).
Super happy with my order and will definitely be purchasing from them again!Bottega Veneta sandals
I have been eyeing the Bottega Veneta BV lido sandals for a while now and made an impulse purchase from their recent sale. I have to say I'm very happy with my experience.
Considering the state we're in now I was expecting delays but surprisingly it arrived in 5 business days. Customer service member Jules was very quick in her response with all my questions (I like to do my research before i buy) and was extremely helpful with her product knowledge.
They have a never ending list of products to choose from and it was easy to navigate through the website. 100% would repurchase from CettireIf this isn't a fake review (lol) they are fake, sorry call your bank and file a chargeback to get your money back asap
Common Project Achilles Low
Bought a pair of shoes tried them on once and they would not accept them as a return because a very small amount of dirt on the bottom of one shoe. Sent them back to me without giving me a notice.
Lost a potential long term customer.Omg I read the reviews on the other site that seemed so positive and purchased a Gucci wallet!! I feel sick now knowing it’s probably a fake and I’m probably not getting my money back. ????
Versace cufflink
Buyer’s beware. This company advertise low price by selling used product and charge you $25 on each item refunded. Their practice it’s a scam. I wish I can give them zero star.
product was not as described (but not, to my knowledge, counterfeit as some other customers have claimed). three attempts to return via their carrier, three occasions when their carrier did not show up. cettire then claimed that the window for returns had passed! fortunately, credit card company seems to be taking my side so i should get a refund. but other potential customers need to take note of this obvious effort to defraud. you've been warned.
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Bottega Veneta sandals
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