Great Big Canvas29 reviews
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Art
I ordered and received a nice canvas print in a prompt manner, but the colors clash with my room. I went on line to return it and received an email telling me they will be in touch. that was 3 days ago. I tried calling them but the message was they unplugged their phones to process emails and yet I can't get confirmation and information on how to return my product. They say they allow 30 days to return and I tried to return it within the first week. This is poor responsiveness on their part and while the art was pretty and promptly received their return policy???? So their service for return and delivery of information to get a timely refund is very poor.
Large canvas
I bought a picture from great big canvas and got it and it was gorgeous. It had a lining on the back it was pulled tight on the frame and it was great quality. I have ordered from several places online in the past and received a shabby product never with a lining.. Then when I got the great big canvas picture in my home it didn't fit right I returned it and they gave me a refund within days. I will continually buy my pictures from great big canvas
20 x 60 stretched canvas of Mirrored Sky
Great Big Canvas customer service is outstanding. I had ordered the wrong hanging for my art piece and then without realizing it was my mistake, I gave them a lower previous rating due to it. I received an instant email saying they would send me the stretched canvas for no charge and I got it within a week. I've not encountered such courteous, substantive and rapid response from any mail order company. They are tops and I love my canvas art!!
3 large canvases by Steve Henderson
Wow! These canvases are *gorgeous!* I was super happy with their customer service, and they have engineered the easiest, most fool-proof way of mounting a level canvas on your wall that I have ever seen! Will definitely buy from them again!
A Da Vinci and a Raphael
These are both large prints on canvas and they are so beautiful. We were worried about hanging such large pictures and getting them straight because it would need multiple hangers. But GreatBigCanvas.com made it simple. They have multiple hangars set up and there are these sharp plastic "markers" that slide into the hangers and then you use the tiny level included in your purchase to level it out and when it is, you just push to the wall and it leaves indentions. It made it so easy. Now our beautiful professional painting prints now look like they were hung by professionals without having to make mulitple holes in the wall to get it right.
ORANGE BEGONIA CANVAS - SUPPORT #925610, #925614
Our framed canvas art work was received damaged on 7/16/20. I notified the company immediately was sent a company support ticket in response. All that was great, except its now going on two weeks & still no return call from the company. Having spent over $250. & not being able to get in touch with anyone at customer service is unacceptable. Had I know this company has a terrible reputation for getting back to customer complaints in a timely fashion, I would have never purchased anything from them. Frustrated in Bethesda, MD....
146-5477
I am going through a nightmare situation with this company. I have ordered from them several times with no issues, but this is the last time I do any business with them.
I placed an order 4 weeks ago. The order was for two poster prints. It took TWO WEEKS to ship the order (I recently placed an order for a similar order which was shipped the following day). They blamed the delay on the pandemic; I understand delays, but this is a ridiculous amount of time to ship such a simple order.
Then I didn't receive the order by the estimated arrival date. On their site, it states that a package is considered lost 24 hours after the estimated arrival date (it's been five days) and three days of no change from the tracking (still just says "package accepted" from five days ago.
It is impossible contacting customer service. They take forever responding to emails, and the "Live Chat" (which is now turned off) just told me to wait a few more days (after waiting for a representative for 30 minutes).
Very disappointed with how incompetently they have handled this whole transaction. Never again!I am having the same issue. can't get a hold of anyone. no response via email. package 13 days late
I'm having the same problem!! This is a terrible company!!! Don't deal with them!!
They shipped to the wrong address and now they want me to pay for shipping to the correct address. I have purchessed from them before with only problem being slow delivery. I will buy from some place else in the future.
abstract artwork
you might think you are buying a reproduction....you are actually buying a digital image of a painting...cheap piece of garbage. With shipping and simple frame, mine was over $500. the actual print probabky cost less than $15. junk
Impressed
I changed my room and decor , and wanted to add canvas. However i was looking for one for long time, i bought two from here , its really artistic and suit my room so well. The colors are amazing!
About Great Big Canvas
Decorating and re-vamping your home can be daunting without prior industry knowledge. However, a quick online search will result in hundreds of companies claiming to be the best in the Wall Art and Home Decor industry. This is why customer reviews are essential in aiding your search for a reputable brand that will deliver high-quality services and products. Reading Great Big Canvas reviews on US-Reviews will clarify whether the company stocks the products you are looking for and if they are a trustworthy brand. Furthermore, it can inform you of other customers' shopping experiences with Great Big Canvas. This can include shipping, refunds, and customer service accessibility. Finally, customer reviews can clarify and help you make a smart decision regarding your online options for wall art.
About Great Big Canvas
The Great Big Canvas company was founded on the 1st of January 2002. With a growing online store that can be found on their greatbigcanvas.com domain, the company headquarters is based in Raleigh, North Carolina. They aim to help upcoming artists gain the necessary exposure while ensuring their customers find art they love. To find out whether customers indeed have found art they love, it is encouraged to read Great Big Canvas reviews.
What makes Great Big Canvas Unique?
Outside their claimed collection of art in every style and customization option, the company has partnered with ArtStartArt. As a result, they have added the artworks of university students from around the United States to their collection. In addition, the students who have their art available on Great Big Canvas receive royalty commissions with every purchase and will have their art featured in the company's international marketing campaigns.
Products and Services of Great Big Canvas
Great Big Canvas sells various types of href="https://brilliantio.com/10-reasons-for-the-importance-of-art/"> wall art, such as canvas prints, framed art prints, posters, fine art, photography, abstract art and renowned masterpieces.
Great Big Canvas Art
With Great Big Canvas art specifically, they offer prints in every art style, from expressionism to pop art. Customers can also customize their orders, choosing between frames, art sizes, and canvas thickness. The Great Big Canvas Raleigh based company will then ship the piece, basing the price of the product size.
Additional Services of Great Big Canvas
The company shipping rates are based on the size and weight of the purchased product. So, for example, shipping fees will be higher if your product is on the larger side. However, their mobile application regularly offers deals that make you eligible for free standard shipping on orders that exceeds a minimum order value. In addition, the Great Big Canvas return policy entails customers receiving 30 days to return, exchange, or refund their product if they are dissatisfied. Finally, if you would like to contact the store, you can do so via the official Great Big Canvas phone number or email address, both of which can be found at www.greatbigcanvas.com. Email: social@greatbigcanvas.com Phone: (800) 557-2520
Complaints, Compliments, and Tips for Great Big Canvas
Is Great Big Canvas legit? And did you get the high-quality art they advertise on their website? Do you feel you overpaid, or are you satisfied with your print? Answer these questions by leaving a Great Big Canvas review on US-Reviews. Be honest about your experience, and add as much detail as possible for future customers. For example, were you happy with the print that you received? Was the art good quality, or do you feel you overpaid? Stating this in your review can help potential customers better understand the company they are purchasing from. Explaining what issues you experienced or what the company did well potentially benefits customers and the company.
Importance of Customer Ratings and Feedback on Great Big Canvas
Customer ratings, feedback, and reviews of Great Big Canvas speak to the store's legitimacy and helps them improve on their unsatisfactory characteristics. It can also help current customers who may have had a different experience to yours understand why there has been a contrast between your purchases. Furthermore, a rating can improve a company's credibility when it is being searched for online.
Why Share Positive Great Big Canvas Reviews?
Positive reviews help build the company's reputation and reputability, alongside qualities they must maintain. It also helps future customers who are still determining the quality of the products they will receive. A large part of shopping online involves reading online reviews. So if another customer received the wrong product or a product that was not up to standard, then your positive review can help ease their anxiety. Similarly, suppose another customer is struggling with Great Big Canvas services, such as the returns policy or reaching customer services. In that case, your positive Great Big Canvas review on US-Reviews may help resolve the issue.
Why Share Negative Great Big Canvas Reviews?
Negative feedback will highlight why customers should avoid Great Big Canvas while providing the company with a detailed explanation of their shortcomings. Please include as much detail as possible, including the specific problem you encountered. This will ensure that other customers (current and potential) avoid running into the same issue, but it also means the company has time to fix the problem. Detailed negative reviews help pinpoint the exact problem, as sometimes the issue may be one that a future customer can easily avoid. Not all negative reviews are meant to deter a potential customer and can help them avoid a similar issue instead.
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Contact Information
10700 World Trade Blvd, 102
27617 Raleigh
United States
Categories Great Big Canvas
Online Shop | Home and Garden | Merchandise
Page Statistics
Seite online seit: July 16, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Impressed
I changed my room and decor , and wanted to add canvas. However i was looking for one for long time, i bought two from here , its really artistic and suit my room so well. The ... Read onBy: Shreya Walker