Joom - Overall Rating based on 24 reviews
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Multiple products
I just ordered a bunch of stuff from this online store, but I was kinda bummed because they sent everything in different packages. It was a pain since I had to make a bunch of trips to the post office that's pretty far away. It would've been way better if they put everything together in one box.
Jacket in 'Large' size
I bought a jacket in size 'Large' from this company and was super let down by my whole experience. When I finally got the jacket, it was way too small for me. I contacted their customer service to ask for a prepaid return label, but they said I had to pay for the return shipping myself. I was surprised by this because I thought the sizing mistake was on their end. They said Chinese and UK sizes are different since they're a Chinese company and that sizes are on each item. But, I wasn't told during the ordering process to check the size chart. Even though I tried to explain, they won't give me a refund and say it was my job to make sure the size was right. Their customer service team not taking responsibility and showing empathy has left a bad taste in my mouth. Be careful if you decide to deal with this company.
Small shopping experience
My latest shopping trip went pretty well. I bought a couple things from this online store. Even though there were a couple hiccups with two of the orders - they arrived broken or the wrong size - I still thought it was a good experience overall. I was happy to see they had a wide range of products to choose from and the prices were fair for what I needed. Despite those issues with the two orders, I'd definitely think about coming back to shop here again.
stuff I bought
Joom is really great! I got some super cool stuff from them that's really good quality. The people who work there are so nice and always there to help me out if anything goes wrong. And get this- if something isn't right, they'll give you your money back. I totally recommend checking them out.
Mobile application
I've been using this app for a few years now and gotta say, it's pretty easy to use. The layout is straightforward and simple to get around, which makes shopping and checking out a breeze. But hey, I think it could be even better if there were more search filters to help find exactly what you're looking for.
Quick delivery, accurate products
It's about time this place figured things out! I've had so many late deliveries and wrong products from them before. But now, they're finally getting it together.
Parcel delivery tracking
I've always been happy with ordering from this company. The tracking for my packages is spot on and I've never had any problems getting my orders. It's nice to always know exactly where my package is, especially when I'm waiting for it. Overall, I'm really pleased with the service they offer.
Various tech accessories
I've been using this platform for a while now and I've always had a good experience with it. The products I've gotten are usually just like they were described and they're good quality. Plus, whenever I've had any questions or problems, their customer service has been really quick to help me out.
Shopping here is fun
I really enjoy shopping on this website because I always find what I'm looking for, and the best thing is that my orders always arrive on time. And even if there's a delay, they handle it quickly and give me a refund without any hassle. I've been using this site for years now, and I absolutely love it!
Cute clothes from Joom
I absolutely adore shopping on Joom because they seriously have the most adorable clothes at super affordable prices! Sending love from Bulgaria!!! I really appreciate you all, you're making shopping so convenient for everyone. Thanks to Joom, I can fulfill all my fashion desires with a wide variety of trendy outfits!
Various items
I really enjoy using this site. It kind of reminds me of a cheaper version of that popular online marketplace. I feel more comfortable shopping here compared to other similar sites. I buy stuff from here a lot, but the shipping takes a little longer than I'd like. Still, the products are high-quality, and I've snagged some awesome deals when buying multiple items together.
Electrical item purchase
I recently shopped at this online store for the first time and decided to buy an electrical item. I was pleasantly surprised when it arrived in just 9 days. The tracking updates were helpful and kept me in the loop the whole time. I was amazed that it came all the way from China, but I have to admit, both Joom and the Chinese supplier provided excellent service. Overall, I'm really happy with how everything went and I'm a satisfied customer.
Quick delivery, good quality products
I just bought some stuff online and was happy that it came pretty fast and was good quality. But it got held up a bit by a UK delivery person holding onto it for no good reason. The company did a good job keeping me updated on the whole shipping situation, so I was pretty satisfied overall.
Cheap products
I recently bought some affordable items and they were exactly as described. Luckily, I received almost everything I had ordered. The delivery tracking feature was pretty neat and kept me informed on when my package would arrive.
Smartphone case purchase
I just got this phone case from an online store and I gotta say, I'm really happy with how well it's made. The material seems super durable and the design looks just like it did on the website. Plus, they have a bunch of options for different types of phones, which I think is really cool.
Wireless Bluetooth Headset Sunglasses
The TWS Smart Bril Draadloze Bluetooth 5.0 Headset Sunglasses are super cool and handy. The sound is top-notch, so I can listen to music and answer calls without using my hands when I'm out and about. The anti-blue light function is a nice extra that keeps my eyes safe in the sun. Plus, the design is really sleek and trendy, giving me a fashionable vibe. I'm really happy with my buy and would definitely suggest these smart sunglasses to anyone.
Cheap and good quality products
I gotta say, I'm super impressed with the stuff I bought from this store. Everything came in when they said it would, and it was all exactly like they said in the ad. The prices are crazy reasonable, and I was happy to see that the products were good quality. Some might not be top notch, but for the price, they're pretty decent. All in all, I'm really happy with my purchase.
14 products (9 orders)
I just made 9 different orders on the website and ended up buying a total of 14 products. I gotta say, I was really impressed by the quality of the stuff I got. The website was super easy to use, didn't run into any problems placing my orders. The customer service was great, they answered all my questions about the products really quickly. They even said they'd give me a refund if I wasn't happy, but luckily that wasn't needed. I live in a small town in Eastern Europe, and despite the products coming from China, they arrived either at the post office or delivered straight to my door by a courier. The delivery fees were pretty reasonable, and there were no surprise charges, which was a relief. Overall, I'm really happy with how my shopping experience turned out on the website.
Slow delivery, delayed discounts
I wouldn't recommend ordering from this place unless you're okay with waiting a really long time. It takes forever from the time you pay to actually getting your stuff. They do give discounts for the wait, but it doesn't make up for the annoyance of waiting more than a month for your order. This was my first and last time ordering from them.
Electronic gadget purchase
I was really bummed out by the electronic gadget I bought. I got it on May 4th, but it crapped out on May 28th. When I called customer service, they told me the warranty was up and said I had to reach out to the supplier in China. Luckily, I used PayPal to buy it, so I was able to file a complaint with them. It's pretty sketchy that there wasn't a 30-day warranty on electronics, makes me wonder if the company is legit. I recommend staying away from buying stuff from them.
About Joom
Yes, Joom is an international e-commerce platform founded in 2016 and headquartered in Riga, Latvia. It specializes in the sale of products from China to customers around the world, offering a wide range of items across various categories such as electronics, fashion, beauty products, and home goods. The platform operates primarily through a mobile application, focusing on a user-friendly shopping experience with competitive pricing. Joom distinguishes itself by offering free shipping on most products and employing a stringent quality control process to ensure the satisfaction of its customer base. Over the years, Joom has expanded its services to include logistics and payment processing solutions, aiming to streamline the online shopping and selling experience.
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Contact Information
Categories Joom
Online Shop | Fashion | Electronics
Page Statistics
Seite online seit: October 1, 2023
Letzte aktualisierung: November 29, 2024
Review with most votes
I can’t make orders
Negative! Because nobody helps me and doesn't give me any answer regarding my orders that write me the payment refused, I always mentioned that my card is valid, I have no prob... Read onBy: Andriana