Lenskart Reviews

: 10
100% Would buy here again

Most relevant positive review

  2024-03-24
New pair of spectacles
I had such a great experience with the customer service team! When I contacted them about a probl...Read on
Deontae Cronin

Review with most votes

  2023-02-01
Trustworthy
As an online shopper, I have had several experiences with Lenskart and I must say, I am thoroughl...Read on
Marcus Monahan

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    Would buy here again
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    Trustworthy

    As an online shopper, I have had several experiences with Lenskart and I must say, I am thoroughly impressed. The website is user-friendly and easy to navigate, making it simple to find the perfect pair of glasses or contact lenses. The product descriptions are detailed and accurate, and the images provide a great representation of the product, so I know exactly what I am purchasing.

    The ordering process is seamless and the delivery is prompt. I appreciate that Lenskart provides regular updates on the status of my order, so I always know when to expect my package. Additionally, the customer service team is knowledgeable and helpful. They have assisted me with several questions I had about the products and have resolved any issues I encountered quickly and efficiently.

    The prices offered by Lenskart are also very competitive, and they often have amazing deals and discounts, making it even more affordable to purchase what I need. I also love the try-at-home option, where I can order up to four frames to try on at home before making a purchase. It saves me the hassle of having to physically go to a store, and I can make my decision from the comfort of my own home.

    Overall, my experience with Lenskart has been exceptional and I would highly recommend them to anyone looking for quality eyewear at an affordable price.


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    Customer Service Appreciation

    I just wanted to give a shoutout to Fatima Mustabin for coming through with some truly top-notch customer service. I've been dealing with this issue for a couple of weeks now, calling customer service over and over again, and nobody seemed to be able to help me out. I spent a good chunk of time on the phone with about 16 different people, and it was beyond frustrating to keep running into dead ends. But Fatima made all the difference - she's a real problem-solving pro. Thanks, Fatima!


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    New pair of spectacles

    I had such a great experience with the customer service team! When I contacted them about a problem with my last purchase, they really went out of their way to help me. They didn't just give me a new pair of glasses without having to send back the old ones, but they also suggested a style that matched my taste. Their personal touch and attention to detail totally blew me away. I'm super happy with the service I got and I'll definitely keep coming back as a loyal customer.


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    Reliable eyeglasses

    I've had a great experience with this eyeglass provider - no problems at all. I used to have problems with my local optician, but now that I've switched to this online service, it's been so much easier. The only time I had a little trouble was when I needed glasses with a complicated prescription, but they fixed it right away and gave me a refund. Their delivery is super fast too, which has been a huge help when ordering for my kids who are in school.


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    Light, heavy, stylish spectacle purchase

    I bought a super cool pair of glasses from the HustlR collection. They're a bit heavier than I thought, but the style is so awesome I don't mind. To top it off, my order arrived 2 days earlier than I thought - what a nice surprise! All in all, I had a great experience and I'm grateful.


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    Satisfactory purchase, professional staff

    I've been coming here for years now and I always get top-notch customer service. The staff is super helpful in finding the best glasses for my face and budget. The optometrists really know their stuff, especially Ms. Deeksha Rawat at the Pacific Mall in Dehradun, Uttarakhand. She made my eye exam a breeze and helped me pick out the perfect frames. The Vincent Chase collection is amazing with so many stylish choices to choose from.


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    Eye check-up and frame selection

    I went to a store in Bangalore the other day to get my eyes checked and find some new frames for my glasses. The employee, Shirisha, was really nice and helpful while I was getting my eyes checked. It took me a while to pick out the right frame, but luckily Prameela came to the rescue and helped me choose one quickly. Both of them made my experience really great overall!


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    Positive purchase experience

    My experience with the purchase was pretty good overall. But I gotta say, I was kinda bummed when Lenskart made me give them my email just to leave some feedback. That whole sneaky move of snagging email addresses without letting customers say no is just not cool. It totally flipped my positive review into a negative one.


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    Kid's eyeglasses purchase

    I ordered some glasses for my daughter, but ran into a problem with one of the pairs. I asked for an exchange, but it took longer than I thought. I reached out to customer service for some help, and Mr. Raunak and Ms. Parveen Banu really came through to speed things up. I'm grateful for their assistance.


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    Eye check-up and frame selection

    While I was at the store the other day, I met this really nice guy who did a great job with our eye exams. He helped me and my daughter pick out the perfect frames. The whole experience was awesome and went way beyond what I was hoping for.


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