All reviews of Elias
Review about: Spectrum Boutique
Dissatisfying Customer Service Experience
I ordered from this company, and it was a total nightmare. Even though I've ordered from them before, I received really bad customer service. My order got messed up, and when I asked for help, they didn't want to deal with it and left me to figure it out on my own. It was so frustrating and made me feel like they didn't care about my money or time. I ended up having to get a refund through my bank, which took two months. It was a huge waste of time and I'm really disappointed in how they handled everything.
Review about: ScholarTrip
Flight change assistance
When we had to make changes to one person's return flight after buying two roundtrip tickets, ScholarTrip's online live chat customer service really came through for us. But then, when the airline actually canceled the return flight, we were kind of stuck. Dealing with a canceled flight is always a headache, but ScholarTrip's online live chat and email customer service stayed on top of it and kept us updated the whole time. It wasn't easy, but in the end, everything got sorted out and we were happy with the outcome.
Review about: Spectrum Boutique
Fetish toy purchase
I bought a fetish toy from this store the other day, but when I got it, it totally looked like a cheap knock-off from some big online store. There were no English instructions and the packaging was super low quality, which got me thinking if the toy was even real, especially for how much I spent on it.
Review about: Doheny's
Pool pump purchase
I recently bought a pool pump from Doheny's, and man, it was a nightmare. I ordered a specific model, but they sent me the wrong one. I called customer service to cancel, but they said it was already on its way. When I got the pump, I called to return it, but they said I had to pay for shipping. This whole thing has been so frustrating, I won't shop there again. The only good thing was that it came quickly, so I'll give them 2 stars.
Review about: Lenskart
Satisfactory purchase, professional staff
I've been coming here for years now and I always get top-notch customer service. The staff is super helpful in finding the best glasses for my face and budget. The optometrists really know their stuff, especially Ms. Deeksha Rawat at the Pacific Mall in Dehradun, Uttarakhand. She made my eye exam a breeze and helped me pick out the perfect frames. The Vincent Chase collection is amazing with so many stylish choices to choose from.
Review about: Koa
Skincare products
Koa says they have good skincare stuff that's good for the environment, but man, my experience was anything but smooth. Ordering was a mess - it took forever, was confusing, and just made me mad. And their customer service? Non-existent. I tried to reach out for help with a basic question, and I heard crickets for days. And let's not even talk about their prices. I felt like they were trying to pull a fast one with how much they charged. Don't even get me started on the delivery time - it felt like they were shipping it in a spaceship from another planet. Save yourself the headache and the cash, and steer clear of this company.
Review about: Collections Etc.
Home decor and kitchen items
I recently bought some home decor and kitchen stuff from this company and I gotta say I'm really happy with how everything turned out. The quality of the stuff was top-notch and the prices were fair. Everything I got matched up with what was shown on the website, so that was a relief. Plus, they delivered everything super quickly. Overall, I'm a satisfied customer.
Review about: Tourmaline Spring
Bottled water from a natural spring
I recently got to try this amazing bottled water from a natural spring, and let me tell you, it was something else! The taste was so fresh and clean, way better than any other bottled water I've had before. I really liked that the company cares about the environment and tries to keep things sustainable around where they get the water. Drinking this water made me feel like I was reconnecting with nature and it was super revitalizing.
Review about: Brylanehome
Shipping issue
I recently had a really annoying experience with this company that promised free shipping but totally dropped the ball on that promise. So, I placed my order thinking I was getting free shipping, but then they told me I could only get a rebate for half of the shipping cost. Like, what? I even showed them proof that they said shipping was free originally, but I still haven't gotten my money back. It's been a whole month and countless phone calls, and the issue still isn't fixed. Every time I talk to a customer service rep, they give me different info, which just makes me even more frustrated. They're seriously lacking in honesty and consistency in their communication, and that doesn't look good for their reputation. This whole ordeal has left a bad taste in my mouth, so needless to say, I won't be giving them my business again.
Review about: GEM
Roadside assistance help
I never thought I'd have to call for roadside assistance, but GEM Motoring Assist really came through for me! Their service was amazing, they were super helpful and quick to respond. I've used them before and they always go above and beyond. Definitely worth every penny!