Nolah - Overall Rating based on 4 reviews
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Nolah mattress purchase
We just bought a mattress from this company, thinking it would be custom-made. But when it arrived, we found out it had been made two months before we bought it. The packaging was all beat up, with old glue and a hole in the middle of the unsealed roll. The mattress didn't puff up like it was supposed to, and the service we got was pretty lacking. When we tried to talk to customer service about it, our issues weren't really fixed, so our whole experience ended up being a letdown.
Mattress purchase
The mattress we bought just didn't work out for my wife and me. It wasn't because the quality was bad or anything, it just wasn't comfy for us. And when we tried to return it following the company's policy, we hit a bunch of problems.
Unhappy customer
This company talks a big game about being generous and giving you a trial period, but it's all just a bunch of lies. Don't be fooled by their fancy front. Let me tell you, the mattress I bought was supposed to be super soft and cozy for folks who sleep on their side, but the truth is, it was as hard as a rock and gave me the worst back pain. Dealing with their return process was a total nightmare, they blamed Covid-19 for delays and even tried to talk me into keeping the mattress for a partial refund. I had to handle the return all by myself, which shows they don't own up to any mistakes or care about customers at all. To top it off, they tried to keep my negative review from seeing the light of day on their site, which says a lot about their shady business practices. My advice? Steer clear of this company at all costs.
Quality Products and Great Customer Service
As a client of Nolah, I have had an extremely positive experience with the company. The customer service is top-notch and any questions or concerns I had were promptly addressed. The online ordering process is seamless and delivery was always on time.
The standout feature of Nolah, in my opinion, is the quality of their products. I have purchased several mattresses and pillows from them and have been extremely satisfied with the comfort and durability. I appreciate that they use innovative materials and technologies to create their products and it definitely shows in the end result.
I also appreciate that Nolah is a socially responsible company. They have a commitment to using sustainable materials and practices, and they also give back to the community through various initiatives.
Overall, I highly recommend Nolah to anyone in the market for new bedding products.
