Shinesty Reviews
Reviews (11)
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Quality materials, clear print
I just bought something from this company, and let me tell you, I was really impressed. The quality of the materials they used is top-notch, and the design on the product was so clear and cool. I've never felt something so soft on my bod before. I had to cancel my membership because of money stuff, but Cara, the customer service rep, helped me out super fast and gave me the best support. This company really goes the extra mile for their customers, even when someone like me stops shopping. I'll definitely come back to buy more once I have more money. Thanks to the whole team for the awesome product and amazing customer service.
Updated shipping address
I bought something recently and noticed it was going to my old address. I got worried about not getting it, so I emailed customer service right away. The next morning, I was surprised to see that they not only fixed the address but also put in a new order because the old one wouldn't work anymore. I work in sales, and I have to admit, I was really impressed with how great their customer service was. It's hard to find a company that really takes care of their customers like that, going the extra mile to make sure everything is sorted out quickly and smoothly.
Customer service, ball hammocks, matching outfits, deals and specials
I gotta give a huge shoutout to the company's team for jumping right on fixing the problem I had with my purchase. Their dedication to great customer service really stood out to me. They not only solved the issue, but also gave me some tips on how to prevent it from happening again in the future. And get this - they even threw in a little gift as an apology for the trouble. The ball hammocks I bought for my boyfriend were a total win, and we've been having a blast strutting around the house in our matching outfits. Way to go above and beyond, y'all!
Dope and unique clothing
This company really knows how to take care of their customers. They really care about making sure you're happy with what you bought. It was nice to deal with a company that actually gives a damn about their customers. I had some questions about my order and it was super easy to get in touch with them by email. They didn't beat around the bush with long explanations, they just answered my questions and helped me out. Returning my purchase was a piece of cake and they definitely went above and beyond.
Boyshorts purchase
The customer service at this company is amazing. I had a problem with my order and they were super quick to fix it in the best way possible. I can't thank them enough for their speedy and efficient service. The products themselves are top-notch and look really good too. One thing I would suggest is to use the same material for men's and women's products for ultimate comfort. All in all, I'm really happy with my experience with this company and will definitely be coming back for more.
Customer Service Experience
I just wanted to share that I had a little problem with my order, but the customer service team really came through for me. They handled everything with speed, professionalism, and a positive attitude. I was super impressed with their level of service, and it definitely made me a loyal customer. I feel confident in recommending them to anyone. Shinesty really stood out to me in terms of their excellent customer service.
Monthly subscription missing
I've been a customer for a few years now, and I gotta say, I'm lovin' my monthly subscription from this company. But, this month, my package got lost in the mail and I was kinda bummed about it. So, I reached out to customer service, and in less than 10 minutes, they had already shipped me a replacement. I was really impressed by how fast they fixed the problem and how eager they were to make things right. The product quality is awesome, and their customer service is spot on.
Awesome Customer Service
Oh my gosh, I just had the most amazing experience with this company! I emailed them about my issue and they responded so quickly! I accidentally ordered the wrong size, but they corrected it and gave me a refund immediately. Their underwear is seriously the best - so comfy! I'm totally sticking with their subscription forever. If you ever run into any issues, just reach out to them and they'll sort you out right away. They're speedy, dependable, and super helpful!
Comfortable underwear, excellent customer service
I just bought some really comfy undies from this company. But I had a problem with my order - it got sent to the wrong address. Thankfully, the customer service team was super quick to fix it. They shipped everything out again for free and made sure my info was updated to prevent any more mix-ups. Gotta admit, these undies are seriously the most comfortable ones I've ever had, and they're holding up really well.
Missed subscription delivery
First time in 2 years that my subscription delivery was missing. But let me tell you, the customer service team at this place was on it! They kept in constant contact with me and quickly sent out a new order with tracking. I gotta say, they were really professional and helpful the whole time. Made it super easy for me, no stress at all.
Quality products
I'm really happy with the great products I've gotten from this company. They last a long time and every order I've received has been top-notch.
