SNOWCITY71 reviews
This score is based on 71 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Outdoor curtains purchase
I bought some outdoor curtains from your store back in February 2021 and finally got around to putting them up in my outdoor shower in August. At first, I was really happy with how sturdy and nice the fabric was. But, gotta say, I quickly realized the grommets just couldn't handle the tough Florida weather - you know, the blazing sun, salty air, and rain. Sadly, the grommets ended up rusting and staining the fabric, making the curtains look worn out and not so great. It's pretty clear to me that these curtains aren't cut out for outdoor use, and honestly, they probably wouldn't hold up well indoors either because the metal in the grommets seems pretty low quality. I shelled out $80 for these curtains, so I was expecting them to last way longer and perform better. All in all, I'm pretty let down by the quality and durability of the product.
Outdoor curtains
I recently bought a set of outdoor curtains for my patio from this company, and I have to say, I'm really happy with my choice. I got 15 panels, but ran into a little issue with a few of them. No worries though, when I contacted customer service, they were super quick to help me out and sent me replacement panels right away. These curtains really live up to their promises - they keep the sun, wind, and water out. People have been giving me tons of compliments on how nice they look, and they've really spruced up my outdoor area. Especially with all the social distancing and COVID-19 stuff going on, these curtains were perfect for our outdoor Thanksgiving gathering and have let us enjoy our patio more often. Whether we're eating outside, watching TV, or just chilling, the curtains give us a cozy and comfy vibe. And when it gets chilly, they help keep the heat in and the cold wind out. I'm truly happy with my purchase and definitely recommend these outdoor curtains to anyone wanting to upgrade their outdoor space.
Outdoor double grommet curtains
The outdoor double grommet curtains really made our pergola in Portland, Oregon look amazing. At first, we got the wrong size, but the company fixed it super fast and only charged us the price difference. The customer service through chat was fantastic, they were all about making us happy. These curtains are waterproof and keep the light out pretty well, but they're kinda light so they move in the wind. We had to add some weights or tie them down with the grommets on the bottom. All in all, it was a good experience and we're really pleased with what we got.
Pillow cases purchase
I just bought some new pillowcases and I was really happy with how easy it was to order them and how quickly they arrived. But when my order came, I noticed that one thing was missing. I reached out to customer service and they took care of it right away, which I thought was great. The pillowcases are comfy, stylish, and exactly what I was hoping for. I definitely plan on buying from them again in the future and would suggest them to anyone else.
Curtains falling apart
I bought some curtains from the store back in May of last year. But now, after just 10 months, I see the plastic rings that keep them on the rod are getting loose. I tried talking to customer service, but they haven't been very helpful. They haven't done anything to fix the problem. I'm pretty upset about it, especially since I paid a lot of money for those curtains. It's frustrating to deal with bad customer service and see the product falling apart so soon.
Curtains and pillow cases
I got some curtains and pillow cases from this place and they're really cool! I like that I could choose from different colors and customize the sizes. The shipping was crazy fast and the quality is great. Definitely worth every penny!
Waterproof outdoor curtains
The outdoor curtains I got are amazing! They do a great job keeping out the wind, snow, and rain in my yard. I got three pairs, and all of them worked perfectly. I was surprised that none of them were damaged or broken in any way. Ordering was easy, and the delivery was fast. The customer service was really good, too, they were quick to respond to any concerns I had. Overall, my experience with these curtains from Snow City was fantastic, and I'll definitely be buying more in the future. I definitely recommend these curtains to anyone in need.
Outdoor curtains purchase
I just bought some outdoor curtains online and had a really great experience with their customer service. I goofed up and ordered the wrong size, but when I reached out to them about an exchange, they were super helpful. They not only hooked me up with the right size, but they also let me keep the wrong ones. I sent back the incorrect curtains, and they even paid for the shipping on my new order. Their top-notch customer service has definitely made me a repeat customer, and I've already told my family about their store.
custom outdoor curtains
I just bought some custom outdoor curtains from this place and let me tell you, they are amazing! We screened in our deck and needed something to give us more privacy and block out the sun and snow, and these curtains totally did the trick. Ordering was easy and they arrived quickly. The colors are just beautiful and we've gotten tons of compliments on them. I would definitely suggest these curtains to anyone looking for a similar fix. I wish I could show you a picture to really do them justice!
Blackout curtains purchase
I recently bought blackout curtains and I am super excited about them. The cream color of the curtains really changed the whole patio vibe. They not only look awesome, but they also keep my patio cooler and cozier during the hot summer days. Now that it's getting colder, I can warm up the patio with a small space heater thanks to how well insulated the curtains are. I had some odd sizes, but Mia and the measurement instructions were really helpful in getting it just right. The curtains turned out to be even better than I expected in terms of value and quality, and I couldn't be happier with my purchase.
Outdoor privacy curtains
Forget about peeping toms and nosy neighbors, these outdoor privacy curtains from SNOWCITY are a game-changer! My niece got a set for her patio first, and when I saw how great they looked and worked, I knew I had to have one too. Our 6 ft privacy fence didn't quite cut it because of the yard's slope, but these curtains did the trick perfectly. They added a touch of class to our outdoor space. Recently, we built a cabana around our hot tub to make it more private and relaxing, and these curtains were the perfect final touch. They're heavy enough to block street lights, soft to the touch, and sturdy - plus, they look absolutely stunning when the breeze catches them just right. I'm thrilled with my purchase and the quality of these curtains. I'll definitely share some pictures once I add a few more panels to make them even fuller around the hot tub.
timely delivery, minor issue resolved
I recently ordered from SnowCity and my package arrived right on time, but unfortunately, one item was the wrong size. I reached out to their customer service and they quickly fixed the issue. The quality of the product I received is top-notch and it seems like it will hold up well over time. Fingers crossed that I won't encounter any more problems with it.
Curtains
Curtains faded within a month. I requested a refund and was convinced to try a replacement. I have been promised replacement curtains for 60 days. I have not received and not getting a response for my refund request.
brown 100x108 curtain
Can't seem to get a hold of anyone from this business!!!! I ordered a curtain and it has so far taken 3 weeks and I still have not received my curtain. I have called and I have e-mailed and NO RESPONSE! Who runs a business like this? I have a FEDEX tracking number that says they have NOT received the package and that it is pending.
I will not order from them again, terrible business when you can't reach anyone and they do not respond.
BUYER BEWARE!Outdoor Curtains
The curtains have many flaws in them. I took pictures and attempted to telephone. 'Wendy' was not available. I emailed and never heard back. Since it took a week longer to receive them then I was told it would, this whole experience was not good.
Large Quantity Order
We placed a $2800 order for
150 SNOWCITY Flame Retardant Curtains, 1 Panel - Beige / W52in * L84in
We only received partial 22 to be exact. They told us that Fedex had the rest at the local terminal (We called fedex numerous times and they said they didnt have them)
SNOW CITY gave us the run around and never refunded of sent the remaining curtains.
They will stop communicating with you after time has expired to file a credit card fraud claim.
This company WILL TAKE YOUR MONEY .....DO NOT WAIST YOU MONEY OR TIME. NO CUSTOMER SERVICEOutdoor Curtains with Loops Top and Bottom
I love the curtains, they are of good quality for a very fair price. The initial delivery took a little longer than expected but with Covid-19 I can understand. I had a few curtains without the bottom loops I contacted support in an email. Support got back to me super fast. Support was awesome sent me the correct curtains very fast. Good communication and good attitude. I would definitely recommend and would buy from again.
I ordered double grommet curtains for a porch remodel project. After spending four week ends rebuilding the walls and screen enclosures on the porch I open the oversize big damaged box from snowcity only to find that they are just top grommet. This leaves me with all extra rods and a porch built for curtain dimensions useless. Be aware when ordering from snowcity thru Amazon.
WPGTB-02-100108
The vibrant color and the curtains look spectacular in both the deck and the Patio . The compliments never stop . Thank you snowcity!!
Tab/top waterproof sunblock cream
I purchased them in three installments. We adore our indoor outdoor space! It is not wind proof so we had to purchase scissor clamps. In summer it was 15 degrees cooler when the curtains were drawn in winter I run my space heaters for an hour before I have company. I have gotten so many compliments from friends
Waterproof outdoor curtains
They looked great, arrived quickly.....but only 4 weeks in, they are severely faded from the sun in stripes. They look like I have had them for years. I have reached out to customer service with no response. DO NOT BUY FROM THIS COMPANY. SPEND MORE MONEY AND GET A MORE REPUTABLE QUALITY PRODUCT.
About SNOWCITY
Snowcity is a US-based company that specializes in designing and manufacturing curtains. Established in 2008, they offer a variety of theme-based and tailor-made curtains, including collections for kids, blackout, and outdoor curtains. Customers can also place custom orders, with free shipping available for orders over $60. Snowcity accepts returns within 30 days of purchase, provided the product is unused and in its original packaging. With a physical shop in Denver, Colorado, Snowcity can be contacted via phone or email for any inquiries. Visit their website for more details on their products and services.
Details
Contact Information
22600 H Lambert St, STE 1504
92630 Lake Forest
United States
Categories SNOWCITY
Online Shop | Home and Garden | Merchandise | Electronics
Page Statistics
Last update: April 2026
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Review with most votes
waterproof curtain
nd nobody answers the phone. DO NOT BUY from them. Absolutely the worst customer service I've ever experience. Oh did I mention that Krystal tried bartering with me offering me ... Read onBy: Beth