SNOWCITY - Overall Rating based on 61 reviews

74% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-01
Outdoor blackout/ water resist
As someone who shops online a lot, I gotta say, I was really impressed with these outdoor curtain...Read on
Antone

Most relevant negative review

  2024-04-08
Incorrect curtain received
I bought a curtain with grommets at the top and bottom from this company, but they sent me one wi...Read on
Ellsworth Morar

Review with most votes

  2020-07-16
waterproof curtain
nd nobody answers the phone. DO NOT BUY from them. Absolutely the worst customer service I've eve...Read on
Beth

Reviews (61)

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    Outdoor privacy curtains

    Forget about peeping toms and nosy neighbors, these outdoor privacy curtains from SNOWCITY are a game-changer! My niece got a set for her patio first, and when I saw how great they looked and worked, I knew I had to have one too. Our 6 ft privacy fence didn't quite cut it because of the yard's slope, but these curtains did the trick perfectly. They added a touch of class to our outdoor space. Recently, we built a cabana around our hot tub to make it more private and relaxing, and these curtains were the perfect final touch. They're heavy enough to block street lights, soft to the touch, and sturdy - plus, they look absolutely stunning when the breeze catches them just right. I'm thrilled with my purchase and the quality of these curtains. I'll definitely share some pictures once I add a few more panels to make them even fuller around the hot tub.


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    timely delivery, minor issue resolved

    I recently ordered from SnowCity and my package arrived right on time, but unfortunately, one item was the wrong size. I reached out to their customer service and they quickly fixed the issue. The quality of the product I received is top-notch and it seems like it will hold up well over time. Fingers crossed that I won't encounter any more problems with it.


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    Curtains

    Curtains faded within a month. I requested a refund and was convinced to try a replacement. I have been promised replacement curtains for 60 days. I have not received and not getting a response for my refund request.


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    brown 100x108 curtain

    Can't seem to get a hold of anyone from this business!!!! I ordered a curtain and it has so far taken 3 weeks and I still have not received my curtain. I have called and I have e-mailed and NO RESPONSE! Who runs a business like this? I have a FEDEX tracking number that says they have NOT received the package and that it is pending.
    I will not order from them again, terrible business when you can't reach anyone and they do not respond.
    BUYER BEWARE!


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    Outdoor Curtains

    The curtains have many flaws in them. I took pictures and attempted to telephone. 'Wendy' was not available. I emailed and never heard back. Since it took a week longer to receive them then I was told it would, this whole experience was not good.


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    Large Quantity Order

    We placed a $2800 order for
    150 SNOWCITY Flame Retardant Curtains, 1 Panel - Beige / W52in * L84in

    We only received partial 22 to be exact. They told us that Fedex had the rest at the local terminal (We called fedex numerous times and they said they didnt have them)

    SNOW CITY gave us the run around and never refunded of sent the remaining curtains.

    They will stop communicating with you after time has expired to file a credit card fraud claim.
    This company WILL TAKE YOUR MONEY .....DO NOT WAIST YOU MONEY OR TIME. NO CUSTOMER SERVICE


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    Outdoor Curtains with Loops Top and Bottom

    I love the curtains, they are of good quality for a very fair price. The initial delivery took a little longer than expected but with Covid-19 I can understand. I had a few curtains without the bottom loops I contacted support in an email. Support got back to me super fast. Support was awesome sent me the correct curtains very fast. Good communication and good attitude. I would definitely recommend and would buy from again.

    I ordered double grommet curtains for a porch remodel project. After spending four week ends rebuilding the walls and screen enclosures on the porch I open the oversize big damaged box from snowcity only to find that they are just top grommet. This leaves me with all extra rods and a porch built for curtain dimensions useless. Be aware when ordering from snowcity thru Amazon.


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    WPGTB-02-100108

    The vibrant color and the curtains look spectacular in both the deck and the Patio . The compliments never stop . Thank you snowcity!!


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    Tab/top waterproof sunblock cream

    I purchased them in three installments. We adore our indoor outdoor space! It is not wind proof so we had to purchase scissor clamps. In summer it was 15 degrees cooler when the curtains were drawn in winter I run my space heaters for an hour before I have company. I have gotten so many compliments from friends


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    Waterproof outdoor curtains

    They looked great, arrived quickly.....but only 4 weeks in, they are severely faded from the sun in stripes. They look like I have had them for years. I have reached out to customer service with no response. DO NOT BUY FROM THIS COMPANY. SPEND MORE MONEY AND GET A MORE REPUTABLE QUALITY PRODUCT.


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    Waterproof grommet top and bottom

    I have loved sitting on my back patio this summer and dreaded the cooler days that would force me inside. I googled outdoor curtains to hang under deck and was surprised when Snow City came up. My curtains are installed on the north end of my patio to block the wind and I couldn’t be more pleased. They look great!


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    Curtain

    Love them. Heavy enough to hang well. Even with the wind and cold. Beautiful color. Fast shipping!!!


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    outdoor curtains

    my waterproof curtains set the perfect tone for my patio... i love them.❤❤❤


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    outdoor curtains

    Love the curtains. Very soft, high quality fabric, good weight and well made. Beautiful color. Will definitely buy additional colors. Fast shipping, excellent communication with customer service.


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    outdoor curtains

    Snow City is amazing. The curtains and the quality, well one couldn’t ask for a nicer product. I made a mistake in my order, ordering Grey in 1 size and Silver Grey in the other size. Mia worked with me and messaged me until the order was correct. I received both shipments rather quickly. Snow City is a 5 Star company and I highly recommend the quality of their products and would order from them in the future.


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    outdoor curtains

    I love them ..great quality and price


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    CURTAINS

    I purchased only 4 of the yellow curtains for outdoors they are absolutely wonderful! The yellow is a very beautiful golden yellow and the fabric is thick, soft and weighed. They look like I bought them from a high end store. The nice thing about these curtains you can use them inside the home as well and the price was very reasonable. I will definitely be purchasing more in the future.
    Thank you for offering a high quality product and having fantastic customer service.

    The color is entirely different - from the picture - I contacted them and want to return and replace.
    I have been waiting for a resolution for over a week - I called 888-976-6928 day and night US Pacific time and no one answer the phone, only voicemail. It's hard to contact customer service, I sent an email and still waiting where to return


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    outdoor cutains

    Love the product, good start to my purchase and plan on buying more.


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    Outdoor curtains

    I live in an apartment complex full of little goblins people call children. They like to run up and down the sidewalk for no discernible reason yelling at the top of their lungs while their parents watch on in mild amusement drinking wine on their patio. Lovely family time, I guess. So, naturally, I put these on every window I could. And now my evenings are much quiter, without sacrificing the look of my apartment. They’re easy to pull back during the day when the goblins are away and easy to cover when they emerge in the evenings. So I can just cover my windows and put on a movie and it’s like they’re not even there! These block out a lot of light and sound from the neighborhood and match my decor nicely. I put sheer white curtains over these to create a softer look in the bedroom and it’s gorgeous! Saves my sanity and creates a nice atmosphere.

    If I were to call and order, will I be ordering from the states?. I don't want to be talking to someone in another country.


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    Curtain

    Love the look of these curtains they keep light out privacy in and keeps the dust out now
    I have added another room onto my home