Soulmia - Overall Rating based on 165 reviews
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3 items
I would definitly buy again cause they came in no time and the quality was very good according their price! i took 3 dresses and i am wearing them everyday cause the quality is very good! about the service they always answering me the same day and the shipping was faster than every other!
Top Service
Thanks for my order.
Everything was fine.
The shipping was fast and the goods are of good quality and as described.
Thanks this was a good service.Two T-shirts
Came across them on Instagram, I was very skeptic about them so had low expectations. I got e-mails telling me where my order was and it came through right on time. The t-shirts are good quality and the prints are very good. Over all very satisfied.
I need news for my order
Two dresses and a Shirt
Both dresses arrived in perfect conditions and looked exactly like in the picture! Would recommend 10/10
T-shirts
I am really happy with my products. I bought a T-shirt, and it is exactly like the picture and super soft! It is a bit bigger than I expected, but not so much it becomes an issue.
I somehow made my order twice, due to a misunderstanding, and costumer service helped me with that issue quickly and professionaly.
Will recommend!Costumi
La mia esperienza è positiva. Ho acquistato dei costumi, sono arrivati in 2 settimane, la qualità è ottima e il servizio clienti sempre disponibile. Continuerò a comprare su questo sito
T shirts
Sizing is off. Way off. Not USA sizing at all. Order higher size or two.
Customer service by email stinks. The voice customer service is much better. Only way I got any response. Return is to China address. Expensive.T-shirts
Very disappointed in your sizing "scale". I've never worn a large sized t-shirt that fits SO tightly. I'm not gonna send the shirts back. Please either refund my money or something.....I would just appreciate it if you could make things "right". Thanks for your time.
Order 9 graphic tees
The fabric is soft and has good stretch. Super comfortable I ordered an XL because I didn't want it too tight but could have brought a large. Definitely happy with my purchase I will be buying more beer soon!!!
5 Graphic Tees
I ordered 5 Graphic Tees. Even went up a size and they are still WAY too small. It took 14days just to get to me, so I guess I just eat the money considering their return policy. Ugh
I bought 16 graphic t shirts
After I ordered the first 6 graphic t shirts I found more that I like and ordered 7 more. Unfortunately I ordered at a time that they were moving to a new location. I know because I wrote them wondering when the order would be sent. They were very apologetic and gave me faster shipping. I got both orders and they are awesome! These t shirts were a good quality at a very low price. I will definitely be ordering again!
Shirt
This Company is a Scam do not buy anything from them. Their size medium is so small my 3yr old nephew cannot fit into it!!! And they do not give you return information. Beware before you buy. Just Horrible
3 bikinis and a dress
I ordered my items on saturday and sunday i decided against buying them. I asked for help through costumer support email and instagram page. By monday night my order had been canceled and i was refunded in full. very lovely service and good support. there isn’t much help to cancel in the website so be sure to think over your order before you get it! overall i will definitely be shopping here again. they were supportive of my reason to cancel and weren’t pushy. Thanks Soulmia!????
Very disappointed. Nothing like the pictures and not even made from the materials advertised. I ordered Cotton and Linen. The advert said it was cotton and the items are 35% cotton and 65% polyester. NOT what I ordered! The quality is cheap, the fit is terrible. I have nothing nice to say about these products. I have tried to email and just got an automated response saying that they are busy and will get back to me in time. I'm hoping that I can get refund. We shall wait and see.
3 Items
Shipping took super long (they conceal that they are being produced in asia and then shipping overseas until you have purchased), the quality of the products did not look like photos and was overall low quality. Sizing was true to size; for the price, definitely not worth it. Will not be purchasing from these types of online stores again.
4 shirts
**WANTED TO GIVE 0-1 STAR. ***Was not allowed ****
Ordered items, 3 months later still never received. I emailed to request a refund. The refused to give me a refund saying my address is invalid and I need to send more money to ship my items. I kept checking and have screen shots, they never update the tracking info and it said for months “will be shipped”. Horrible company. I’m out $47. Scam of a company. Do not buy from them.What happened with my order GCM2105252051170972
Three t shirts
I loved the t shirts but they shrink so much after one wash. Can’t wear them anymore!
2 shirts
Never received my orders, must be a scam???
The costumer service is horrible, I’m sorry about your order.
T shirts
I emailed service asking for exchange to larger size and after 4 days i get this email back!
As the return shipping charge is high and needs a very long time till we received it. Besides, the refund will only cover or part-cover the product price, not include the original shipping fee.
We sincerely suggest you will consider keeping the item.
As I see, the style you bought is really popular and cost-effective, maybe you can give it to a suitable friend/family as a gift or transfer it to your colleagues.7 t-shirts
This was the absolute WORST experience. I saw that the items run small, so I ordered the next size up. All the shirts were labeled as ordered, but 5 of them were the exact same size physically. My son who wears XL ended up with the 5X shirts and the rest of the items (3X and 4X) only fit my niece who wears Medium/Large
Asked for a refund and was offered $15. Triwd to egotiate and asked for $50 and was offered $20. The language barrier is extremely difficult, and after 7 or so emails, I'm just done with it all. They wanted photos of the items, and then said I took the photos off the website. They recommended I keep the items because of the cost of return shipping, but don't understand that a $15 refund on a $150+ order is not acceptable.
The items took 2 months to arrive, with no status updates provided during that time. I now have 5 useless shirts that will either go to Goodwill, or I will gift to someone 3 sizes smaller than the tag sizes listed. DO NOT ORDER FROM SOULMIA!!Did you ever get the address from them where you can send the order back to?
graphic t shirts
Sadly, I will never buy shirts from them again. All shirts are made in China. Why does that matter? They are all "Dry Clean Only". For a bunch of t-shirts? yes. And why? Because the graphics all crack and flake off in a matter of days. But I can't return them- they are clearly marked DCO, so I have really colorful dust rags.
Hi Lucas, that’s really shit. Can I ask how long it took for you to receive the shirts? I purchased clothes from Soulmia months ago and still nothing. I’m not exactly rich (far from it) so really pissed off they’ve taken my money and done nothing about it. Happy to dispute this!
I ordered my shirts on May 11th, and they got here today(May 20th). I came on here because a shirt I ordered as a gift was small for the size ordered and was going to look into exchanging (don't think I'll bother now) But my shipping is still showing it is in Hong Kong. So, there is still hope you'll get you stuff. I hope you get your items soon!
Review with most votes
Poor quality T-shirts and prin
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