Sourcebmx28 reviews
This score is based on 28 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.The bikes almost tanked the birthday — then a tiny miracle
I ordered two kids’ bikes because my twins were turning seven and, honestly, I was desperate to avoid another Pinterest-level meltdown. Both showed up looking fine from the outside but once we unpacked them it was a mess. One fork was bent so the front wheel sat crooked, the other had the rear tire squishing into the frame when pumped. Not something you can MacGyver at the kitchen table. Customer service sounded helpful at first — polite emails, asking for a ton of photos (like 22, I swear). That part was annoying and slow. I kept thinking this will take forever, but the real turn was when they finally sent a prepaid return label and processed a full refund after I pushed back a few times. That moment — the refund hit my account — I felt relieved, like breathing after holding it all morning. Still, it cost me time and stress. If you need something fast and ready-to-ride, be careful. If you have patience (and backup plans), you might get a decent outcome.
Color mix-up, but the lever works
I bought a black brake lever kit and only noticed on the invoice later that it said silver, which was annoying. I got an email almost a week after ordering saying it had shipped — so already slow and confusing. The website showed a black photo but didn’t change images when I picked different colors, so I didn’t think to double-check. I called customer service to sort it out and they wouldn’t print a return label, they basically told me to box it up and pay to ship it back if I wanted a refund. Long story short, the kit arrived and it is actually black, nice matte finish, decent weight, smooth pivot, feels solid on the bars. I installed it the evening I got it and used it the next day on my commute; braking feel is good, no wobble, easy to dial in. I’m glad the part itself is fine — it’s just the ordering and support that left a bad taste. So happy it worked out, but be ready for a bit of hassle if anything goes wrong.
Wrong color, slow fix
I ordered what I thought was a black brake lever kit and only noticed on the invoice that it said silver. That alone was annoying, but what really got me was the week-long lag and that shipping email that finally showed up like, "Oh hey, it's on the way." The website made it worse — the photo stayed black no matter which color I picked. Weird UX. I installed the kit on my commuter bike because I ride to work every day and on weekends I tinker in the garage. Functionally it's fine, no complaints there, but the silver clashes with the rest of the build and looks off. I called to try to sort it out and they basically told me to send it back at my expense — no return label, no help. Now the site shows "notify me" for the black kit, which makes me think stock info wasn't right when I ordered. Small things matter. The lever works, but dealing with the mix-up and having to pay to fix their error left a sour aftertaste.
Really liked the feel at first
So, funny story — we opened these cranks on a slow Saturday, my 15‑year‑old put them on with me watching, and right away they looked and felt like proper parts. They were surprisingly light, the finish was clean, and when he pedaled around the block the pedal engagement felt solid and smooth — felt like an upgrade. Then, on the return lap, the crank arm stripped where the pedal threads in. Total bummer. I called customer support and the rep said because it wasn’t “professionally installed” they couldn’t cover it, which felt harsh and kinda unexpected. Still, I’m not mad about the way they rode before it failed — they performed well and had a nice stiff feel under load. If you’re buying these, just know they can feel great but double‑check the threads and maybe use a torque spec or have a pro tighten them if you want peace of mind. We’re disappointed, but not shocked — good feel, sketchy follow‑up on warranty. Would buy similar again but with more caution.
They actually got our money back
they recovered our money. We lost a huge sum to a slick fake crypto platform a few months ago — $313,990 in BTC — and it crushed us. I’ll say the takeaway first: TheresachinRecovery INC got everything back. I needed them because my husband sank into a really dark place after the scam (yeah, we were that broken), and I couldn’t sit by. An old family friend recommended them, and I was skeptical, of course — who isn’t? But they reviewed our case, explained the steps without the usual nonsense, and kept checking in. It wasn’t magic overnight; there were pauses, some back-and-forth, and moments I wanted to slam my laptop, but they persisted. The team was professional and, oddly, kind — human enough to calm me down when I was spiraling. Would I recommend them? Yes, cautiously. Grateful, relieved, and still a little shocked this actually worked.
Quick spin, quick fail
decent finish, felt solid when we tightened them, pedals threaded in clean. He rode to the end of the block and back, and the pedal stripped out of the crank arm before we hit the driveway again. So yeah, functionally it lasted maybe a minute. Contacted customer service and they refused a warranty because “not professionally installed.” The rep was blunt and a bit rude, offered a used replacement at full price. There’s nothing on their site that says you need pro installation for a warranty. I’ve bought parts from other shops and got better handling when stuff failed — not perfect, but they didn’t blame me. Bottom line: the product felt okay until it didn’t, and the aftercare made it worse. We were planning a bigger build with them but we’ll take the business elsewhere. Useful if you want a cheap-looking part; don’t expect help if it breaks.
Wrong bike, worse follow-up
once they saw the return tracking they’d ship the right bike. Days went by. I emailed. I called. Every time I got a different line. At first it was “we’ll ship when it arrives at our warehouse.” Then it was “we need the warehouse to inspect it.” Then it was “we’re waiting.” The answers dragged on. I’ve dealt with returns at other big retailers and they at least tell you an estimated timeline. That never happened here.
After nearly three weeks of chasing, I finally got an email saying the returned bike arrived damaged. Damaged. We had repacked it carefully and handed it to UPS within 24 hours of opening. There was no visible damage when we sealed the box. Bottom line: they’re refusing a refund because they claim damage on return, and they won’t send the correct bike either. So now my kid has no bike, no refund, and my older son in the Air Force — who bought this as a present from afar — is disappointed too. That part stings.
What annoyed me most wasn’t just the wrong item or the claim of damage. It was the lack of ownership. No clear timelines, no proactive updates, and customer chat that only sent another email to the warehouse instead of helping. Small companies screw up sometimes, I get it. But this felt like sloppy internal processes and passing the buck. If you’re a big company, I expect better tracking of returns and quicker resolution. I’m not asking for miracles. Just honest communication and a refund or replacement that actually happens.
I’ll warn friends and family about this experience. Not because one mistake happened, but because of how it was handled afterwards. Frustrating and disappointing. I’m still hoping they rethink this and make it right, but right now I can’t recommend them based on delivery and service.Wrong fit, half-ready bikes
another bike had a popping sealed bearing in the rear hub, the kind of defect you don’t expect on a new unit. On the flip side, I’ll give a small nod to the packing — oddly, the foam protection kept frames scratch-free, so that saved us some returns. We sent photos, emails, even followed their troubleshooting steps, and the reply was basically polite no-help. Bottom line: takes too much time to fix their mistakes, cost in labor adds up, and their support didn’t cover it.
BMX bike purchase
You know, I typically don't bother writing reviews, but I gotta say, credit is definitely due here. I reached out for some help on figuring out the right size, and the customer service was surprisingly helpful. I was expecting my BMX bike in 5 days, but it showed up in just 2 - now that's what I call speedy delivery! My son is absolutely thrilled with his new bike, and I'm thrilled with my purchase. I'll definitely be telling all my friends about this place.
My sick new BMX gear
Man, these guys are awesome! They always have the coolest stuff I'm looking for, and their shipping is crazy fast. I've never had any issues with returns either. Their product reviews are great, and the how-to videos are really helpful. And their team and event videos are amazing. They'll even sponsor events if you ask nicely. I won't go anywhere else for BMX parts unless it's an emergency.
BMX parts purchase
Sourcebmx is awesome, they've got a huge selection of BMX parts for every kind of BMX fan out there. Whether you've been riding for years or you're just getting started, they've got all the gear you'll need to put together your perfect bike. It can be overwhelming with all the different types of BMX bikes, but don't worry about it. Sourcebmx will help you figure out which parts are best for your style of riding, whether you're tearing it up at the skate park or racing against other riders.
Bike parts
I bought some bike parts from this store not too long ago and I gotta say, I was really happy with what I received. The products were top-notch and the service was A+. Everything was just like they said on the website and they got it shipped out super fast.
BMX bike purchase
The service at Sourcebmx was amazing. I ordered a BMX bike and they sent it out super fast the day after I bought it. But when the bike got here, I saw that the back wheel had some scratches on the rim, probably from getting banged up during delivery. I was kinda bummed about the bike's condition, but I was really happy with how quickly they got it to me and how nice they were overall. They might wanna think about beefing up their packaging to avoid any damages during shipping.
BMX parts
As someone who loves to ride BMX, I always turn to Sourcebmx for all my BMX gear. I've bought stuff from them multiple times and they always impress me with how fast they ship my orders and take care of me. What really makes Sourcebmx stand out is that it's owned by riders, so I trust the stuff they sell. It's cool that if something I want is out of stock, they let me know right away and we can figure something else out. That kind of customer service is what keeps me coming back for more.
New bike parts
I received my new bike parts really quickly and they were exactly what I was looking for! Couldn't find one small piece, so I reached out through the chat on the website and they guided me to it immediately. Sourcebmx has always been great, I've gotten a lot of awesome stuff from them in the past.
BMX bike purchase
I just got a BMX bike from Sourcebmx and let me tell you, I'm thrilled with how things went down. This bike is a real beauty - top-notch quality and super durable. Putting it together did take some time, but man, the end result was totally worth it. I actually got it as a gift for my grandson's birthday, and let me tell you, he was over the moon with it. The look on his face when he laid eyes on it? Absolutely priceless.
New parts shopping
I had a great time shopping for new bike parts online. I found a really nice cinema front wheel that matched my bike's color perfectly. The price was amazing, and the delivery was super fast and secure in its original box. I'm so happy with my purchase and definitely plan on buying more from this awesome source in the future.
Purchased son's first BMX
My first time buying from Source BMX was amazing. I got my son his first BMX bike and he’s really happy with it. Ordering was easy and the bike arrived quicker than I thought. The price was great and the bike was even better quality than I expected. I’m really pleased with my purchase and would definitely suggest Source BMX to others. I’ll definitely shop with them again.
Full bike build
Working with Source BMX was awesome from beginning to end. The team was super helpful and honest, making sure I had everything I needed for my bike build. They really went the extra mile for me, and I'm really pleased with the service.
BMX bike
I gotta tell you, I am so impressed with my recent purchase from Sourcebmx. Ordering was easy, customer service was amazing, and the bike showed up super fast. Let me tell you, it was worth every cent. The bike is awesome quality and really put a smile on my face, especially during a tough year. Huge thanks to the Sourcebmx team for a great buying experience.
About Sourcebmx
BMX is off-road athletics related to that of mountain biking where bikers use specially formulated BMX bikes. These bikes are hand-built and are made of numerous types of steels whereas, in most of the race bikes, frames are made of aluminum. BMX bikes once depicted a small niche or component of traditional bicycles, but have since thrived and grew to comprise a number of varied modes and riding formats for riders of all levels. It is to this end that Sourcebmx claims to offer BMX products. For honest reviews of Sourcebmx, kindly read on.
About Sourcebmx
Sourcebmx is a platform that offers stocks of BMX bikes, BMX parts and accessories. It was founded in 2013. They claim to have been aspired to provide and put back into the BMX scene through building and offer capacities to ride, hosting dozens of events each year and supporting many of the top BMX pros in the game.
BMX Complete Bicycle Buying Guide
Product and services of Sourcebmx
They specialize in the sales of BMX bikes, BMX parts, BMX wheels, BMX frames, BMX shoes, and BMX clothing. They also offer a 90 days return policy. They offer delivery services.
Compliments, complaints, and tips for Sourcebmx
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Contact Information
Maunsell Road
TN38 9NN St Leonards On Sea
United Kingdom
Categories Sourcebmx
Online Shop | Sport & Outdoor | Multimedia & Magazines | Fashion
Page Statistics
Last update: October 2025
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Review with most votes
Tools and spares for my son�
I have to say, I was really blown away by the Sourcebmx team. When I contacted them with a question about a certain tool, they got back to me right away and really listened to w... Read onBy: Y. Stroman