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Is Stylevana legit? Share your review & read experiences
All reviewsSTYLEVANA
60% Would buy here again
All reviews (30)
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Skincare
I've purchased from Stylevana one time and will be my last. The order never arrived and after numerous attempts speaking to their courier partner Aramex (aka Fastway), I finally got an email TWO MONTHS later from Aramex the parcel was lost and to contact the seller.
For those who have used Aramex/Fastway I don't need to explain how bad they are but this review is not about them!
When I contacted Stylevana regarding the lost parcel, I was told that they will require 3-4 weeks to investigate the what happened before they will provide me with any compensation. So basically, it will be 3-4 months after I placed my order before I will get a refund.
If you're looking to buy from Stylevana just be prepared that:
1. They use Aramex a courier well known for their incompetence
2. If things go wrong, be prepared to wait for them to take 3-4 weeks to investigate the issue.
I personally will never shop with them again.Peripera Ink Velvet
I bought lip tint from here and it came in good condition. The packaging was made safe and the customer service was really nice. Delivery took a while but that is expected. Other than that I will definitely be buying from here again. Thank you!
Yes, on 08/23/2021
Really bad experience both times. Fool me once shame on you, Fool me twice shame on me. So, I guess this time its actually my fault. Made a purchase on 08/23, online stated all items available to be shipped within 24 hours, today is 09/08 and I am still waiting for my order to be shipped. Buy at your own risk. I do not recommend this site.
Multiple items
The prices are reasonable, but the website seems very slow. It takes forever to load a page on item details. I have ordered 3 or 4 times, and the process is not speedy. My items have always said "usually ships in 24 hours". I think I they really should say ships in a business week if you're lucky. I don't understand putting that on the item detail if it's not true. I don't mind waiting if I know in advance. I placed an order in the 23rd, and received an email that my order was being packed and soon to ship. It didn't ship until 6 business days later. The prices are good, but make sure to order about a month before running out of anything. If you're in a hurry, you're out of luck.
Beauty products
He realizado varios pedidos, el primero me llegó casi 3 meses después porque un producto estaba en faltante. En otro pedido me llegó un producto que ya caducaba me comuniqué con servicio al cliente y me devolvieron el valor. Los productos son originales, generalmente compro cuando están en oferta. Cuando los productos están en stock el despacho es en 3 días, pero el tránsito del paquete es de 3 semanas. Hay que leer muy bien la descripción y el tamaño de cada producto para no tener sorpresas, y también hay que percatarse la disponibilidad, porque algunas en la descripción consta una disponibilidad de 1 mes aproximadamente y por eso se demoran significativamente en llegar. Y dan solo una muestrita por pedido.
8/12/21
Love the products and great prices. I hate how long you have to wait even if you pay for faster shipping. It also takes forever to hear back from customer service. I wish they’d ship out faster. This is what makes me reconsider ordering from here.
Make P:rem
I will never purchase items from stylevana ever again. I would rather pay a couple more dollars and buy it on Soko Glam. Soko Glam's shipping is way faster and they make sure that their customers are satisfied with their products. I purchased four skin care items back in April on Stylevana. I didn't get a shipping update for two weeks UNTIL I personally reached out to them through their email. The items arrived about a month later. I used the items for three days and my skin instantly broke out. I have no history of allergies nor sensitivity to new products. I've been trying out new products and their products specifically messed up my skin to the point that I had to see a dermatologist. I tried asking them if I could return the items and get a refund. They refused to accept it since "it is part of their return policy that they do not accept returns due to allergic reaction". Overall, I am very unhappy with their service especially with their shipment and returns. I wish I never ordered from them.
Mizon Skin Barrier Toner
They sent me the wrong product. I received the Mizon moisturizer instead. They responded to my complaint fairly quickly, but then asked that I send pictures of the product received and the packaging. This didn't make sense to me. Refer to your records. It should show what I ordered and what was shipped. Not sure how this is going to turn out, but so far I'm not feeling good about this.
Purito & iunik
I can't write a review on any of my. products. I placed my order on October 8 and have not received anything.
Korean Skin Care
I placed an order over two weeks ago and have not received a tracking number. I sent them an email and they replied with "this product is not currently in-stock and should be available oct. 20th in which we will then process the order and send a tracking number." They don't even give you the option to forego the item not in-stock nor ship out what IS available at least. There are a lot of customers experiencing issues with them many of who have placed orders back in September and still haven't received a tracking number. Do not order from this company whatever you do.
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