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moisturizer
I WILL NEVER order from this company that can't copy my unit # onto the shipping label correctly, or safely package the items that they are sending, The Unit # was incomplete and ultimately disposed of by Post Office because the order arrived damaged, and now this Co wont refund me my money.
Isntree Hyaluronic Acid Watery Sun Gel SPF50
I was able to order my favourite Korean Products on the stylevanna website. Ordering was easy and I loved all of the products offered. My favourite is the Isntree sunscreen: Isntree - Hyaluronic Acid Watery Sun Gel SPF50+. Took some time to receive my order, but the wait was worth it!!!
Skincare
I purchased several items ( so i thought). The charge is on my card but I have yet to receive a confirmation of my purchase in addition I sent an email regarding the failed purchase. I have yet to hear from Stylevana. I had forgotten an item and ordered it separately and still I don’t have it either. The last recourse is to dispute the purchase so that I’m not paying for nothing.
Skincare and Makeup
The prices are affordable, but there is such a hassle when trying to use discounts! I was not able to apply a code because it kept saying that the service was down; I tried the code for 3 days and nothing. Shipping is also slow; it took three weeks before I received an email saying that there was a tracking number created. I had also asked for customer service to ask about my order, but they never replied. I would probably not order from here again; Yesstyle and other Asian product websites have better service.
Skincare
I decided to purchase some COSRX and Beauty of Joseon items because they had such great prices. Don't expect to get your products anytime soon--I placed an order on 4/28 and received my order just yesterday (6/1). Communication is incredibly slow with the customer service team, they take approximately a week or more to get back to emails. The box came a bit beat up the products were bubbled wrapped, some product boxes were damaged at the corners but product itself is fine. I would order from them if you've done good price comparisons and know they are the cheapest and not in a hurry and but I've found Stylekorean to have much better shipping because they are shipped from Korea and not Hong Kong (a week from placement to arrival in the US!) so I will not be using Stylvana next time until products are really better priced.
Skincare
1. SCAMS SCAMS SCAMS!!!! StyleVana is a scammer! They take your money as soon as you placed the order.
2. They are unresponsive, when and if they responded they BS you. They are not responding to the questions being asked.
3. I spent over $150 on skincare on 3/7/22, today is 4/24/22 and I still have not received the good. They took my money on 3/7/22.
4. Do not buy from StyleVana! Don’t waste your money and time!Skincare products
I made an order SEVERAL months ago.... Never received my package. I have sent MANY emails to customer support, all of which have gotten ignored. So they stole my money and refuse to respond to me. SCAM COMPANY!!!
sunscreens, essence, toners
I love the ease of this website. amazing prices and great deals. Delivery takes forever and wish it could be improved but everything else is fantastic
Skin care
Ordered several items one month ago. Still haven't received any of the items. Don't know where they are. If I don't get the package within a few days, I'll have to contact them for a refund. Will NOT use this company again 😒
skin care products
Wow it's over a month and my order is not here yet. PLaced my order on February 7, it's March 9th and still not here... Will not gonna be ordering on this site again.
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