STYLEVANA62 reviews
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Delayed shipping and delivery
Stylevana keeps apologizing to me for the delay, but they haven't offered any compensation yet. I still haven't gotten my order, and they're saying they can't cancel it. I already told them I want to return the items once they arrive, but they didn't say anything about that.
Skincare products
I recently bought some skincare products from this website 'cause I wanted to try some new stuff for my routine. But man, my whole experience with this company has been just plain terrible. So after I placed my order and paid through PayPal, I never even got a confirmation email. Instead, all I kept getting were these annoying emails bugging me to finish my order, which seemed really strange. When I reached out to customer service to check on my order, they straight up told me there was no record of it under my account. I showed them proof that I paid, but then they ghosted me - no response, no fix. Feels like they took my money and just left me hanging with no products in sight. This total lack of communication and respect for customers' worries is just not cool at all - it's so unprofessional.
First order, delayed delivery
My first experience with this company was kinda frustrating because it took forever for my order to arrive - like 8 whole weeks. I reached out to customer service about the delay, and they got back to me quickly. They explained that my item was out of stock and they had to wait for it before shipping out my order. When the package finally showed up, it was packed nice and tight. Overall, I'm grateful for the customer service help, but the long wait time was a bummer for me.
Skincare products
I recently got some skincare stuff from this website and let me tell you, I'm seriously impressed with the whole thing. Yeah, it took forever to get here since it was coming from Korea, but other than that, it was all top-notch. The prices were good, they had some awesome deals that let me get extra stuff for free. Their tracking system was on point, I could see exactly where my package was at all times. When my stuff finally arrived, it was in perfect shape, and the package was just the right size, no wasted space. Their customer service was quick to help out, especially when my package got stuck at the local post office. And hey, it's nice that everything's in English for us international folks. Honestly, I've got nothing bad to say, I'd totally recommend this site to anyone.
Skincare products
Purchase $170 worth of items back in August and it's mid December and I still haven't received my order. I requested to cancel about 4 weeks after I didn't receive it and they told me they couldn't because they were preparing it for shipment. Well fast forward to mid December and I still don't have it. I reported to Chase credit card for fraudulent charges.
Beauty products
Oh my goodness, I'm obsessed with Stylevana and their products! I totally understand that things can be out of stock and shipping takes time, but I ran into an issue. In my recent order, one of the products was missing. I reached out to them via email to inform them, and they responded requesting photos of the receipt, the package, and the products that I did receive. I provided the requested photos, but it's been a whole month and I still haven't received a response. Stylevana, please step up your customer service game and get back to me!
Skincare products purchase
I've bought stuff from Stylevana twice now and I gotta say, I'm super happy with the skincare products I got. Shipping can be a bit tricky since it's coming all the way from Hong Kong, but they always send it in a secure package and it usually gets to me in about 2.5 weeks. Just make sure what you're ordering is actually in stock so you don't have to wait forever. But overall, I'm really pleased with my experience at Stylevana.
thgxtdg
hink people writing poor reviews are setting their standarCustomer -support- number +1.8.0.5.7.0.6.7.4.6.6...
phone number +1...8O5(...706...7466...
Customer service helpline ...no. +1.8.0.5.7.0.6.7.4.6.6...ds at the same level as Amazon while also not reading details...partially understandable and partially not. First of all,uhojbljkm
ink people writing poor reviews are setting their standards at the same level as Amazon while also not reading details...partially understandable and partially not. First of all, the site layout is great. Prices are far better tcUSTOMER sRVICE pHONE NUMBER +1...8O5(...706...7466(...
cUSTOMER support pHONE NUMBER +1.8.0.5.7.0.6.7.4.6.6)...Face products
I ordered over a month ago and still haven’t received my order. I have emailed twice no response it’s ridiculous. Don’t waste your time and money what a joke. I’ve been tracking a package for a month that is still not here. It’s a scam! Beware
nearly 600 cad
When will order ...BWSVCAA150250263 be shipped. It’s been over a week since I ordered all items that were supposed to be sent within 24 hours. If I don’t get a reply I will file a police report and contact my bank this is fraud. I keep emailing and they don’t response. It’s a fraud company and I hope they burn to the ground
Skincare
I saw the website and because I love a specific Korean product that is hard to find or very expensive decided to give the website a try. Love their prices, the website is really user friendly. I was not aware that some of the products were in back order because the website does not clarify this which is bad, but understandable. What I do not like of the their service is that I had to send emails for them to respond for any of my questions. The order took two months to arrive and 1 item was missing. I sent them an email about the missing item and they have not gotten back to me. The packaging of the products were very nice and even if they took extra time with the delivery, I would have purchase again. But ignoring the part that my order was incomplete is very upsetting.
Hair color products
After a week, the hair color I ordered was out of stock. However, the other products is taking over 3 weeks to ship. Hopefully, I'll get it next week.
Snail Mucin Etude Cream Corsx Sunscreen
I actually was really pleased for my first time ordering from here. Lot of people complain about the shipping but I mean from the journey there to the US, it can take some time. I loved there prices and the amount of discounts they give. You can't stack discounts but I mean most of there products are under $15.
moisturizer
I WILL NEVER order from this company that can't copy my unit # onto the shipping label correctly, or safely package the items that they are sending, The Unit # was incomplete and ultimately disposed of by Post Office because the order arrived damaged, and now this Co wont refund me my money.
Isntree Hyaluronic Acid Watery Sun Gel SPF50
I was able to order my favourite Korean Products on the stylevanna website. Ordering was easy and I loved all of the products offered. My favourite is the Isntree sunscreen: Isntree - Hyaluronic Acid Watery Sun Gel SPF50+. Took some time to receive my order, but the wait was worth it!!!
SKINCARE Sun Gel Face Cream Eye Cream Essence Toner
It was my first time ordering from Stylevana, and I was extremely worried due to the numerous bad reviews, but I decided to give it a try anyway. I place my order on August 12th, 2022, and in 2-3 days it was still "processing". I use the messaging feature on the website to ask how long it usually takes for an order to be "confirmed"; I got a response in a day saying that my order is already packed and is awaiting to be sent out; it was stated that I should be receiving my order in 6-12 business days. On August 16th I got a shipment confirmation email along with a tracking number; I believe it took 4 days to ship only because I ordered on Friday and they don't work on the weekends, so I find it reasonable to be shipped on Tuesday the following week. I will attach the travel history of my order for you to see how long each stage takes. I received my order in the mail on August 24th, therefore, it took 12 days (or 9 business days) to be delivered to me from the moment I ordered. That falls into the exact delivery timing the lady stated in the response. The package was in amazing condition and I received everything I ordered. For those who are interested I used free shipping, so I didn't pay for any insurance. Overall, I am super happy with what I got, so I would definitely recommend it! 10/10!
Discounts can be a bit challenging to understand, so if you have any questions use the messaging feature on the site to message customer help. As far as I understood the discount you apply only applies to the cheapest item in your cart; meaning if you use the 10% off code, it will only take 10% off your cheapest item not the entire total.Sunscreens and Moisturizer
I think people writing poor reviews are setting their standards at the same level as Amazon while also not reading details....partially understandable and partially not. First of all, the site layout is great. Prices are far better than Amazon and they reward bulk purchases. It's very fortunate we have sites like these that offer Asian cosmetics/sunscreens to the US market all in one place like this.
I do not understand why customer service is being so harshly criticized here. Again, they're not a behemoth corporation akin to Amazon. Even so, they have given responses that were admittedly general but when you ask for clarification they do respond in kind. I had trouble with an order taking so long to process and they got back to me and explained why. It was completely my misunderstanding when I made the order and they were very clear with me on what mistake I made.
That brings me to delivery. It's the only downside to this site. You're much better off buying in bulk because orders do take a long time. When you view a product, look for a statement right under the title that says something like "usually ships within X hours or days". I ordered a product that said usually ships within 30 days and didn't realize when I made the order. This drastically increased the processing time as they were waiting for supply. I think the website could be more clear about what they have in inventory and what is on back order.
That said, I would definitely use this service again taking better care to look for what they can ship out quickly and I will use this site to buy anything I don't need immediately. They have excellent prices and worth the wait.Shoppers - do not buy anything from this website.
They will keep your money, and they will not send you the merchandise you order.
Do not waste your hard earn money. They do not care about you... they only want your money for FREE! I sent them 2nd email follow-up on my order and still waiting to hear back from them. I will reject the payment through PayPal. Who knows, maybe they will ship me my order a year later. Currently, it has been over two months, and I still have not received anything.Skincare
I purchased several items ( so i thought). The charge is on my card but I have yet to receive a confirmation of my purchase in addition I sent an email regarding the failed purchase. I have yet to hear from Stylevana. I had forgotten an item and ordered it separately and still I don’t have it either. The last recourse is to dispute the purchase so that I’m not paying for nothing.
About STYLEVANA
Introduction
Searching for a reliable beauty store online? So many are available online, but not all online stores provide authentic products from trustworthy brands. Fortunately, a few reliable review websites like US-Reviews provide online shoppers with customer reviews on legit brands. For example, Stylevana reviews give customers an idea of what to expect when purchasing from the brand. Therefore, anyone looking for an online retailer to provide them with skincare and cosmetic products can read reviews and discover a good brand today!
What is Stylevana?
Stylevana is an online Asian skincare and cosmetic retailer from a variety of brands that specialize in the J-beauty and K-beauty skincare niches. J-beauty focuses on hydrating the skin and creating a healthy layer for people, whereas K-beauty works on providing hypoallergenic and gentle skincare products for those with sensitive skin. But how does Stylevana provide these types of skincare and cosmetic products? Well, Stylevana works with a range of third-party Korean and Japanese companies.
About Stylevana
Established as a Korean Cosmetics online shop, Stylevana was founded with the mission to provide women of all ages with a wide selection of Korean cosmetics so they can reach their skincare goals while located in Hong Kong. In addition, the company aims to offer an easy-to-use and easy-to-choose range from makeup foundation and lipstick choices to the opulent and precious compositions of their skincare collection. Furthermore, Stylevana’s goal is to redefine Korean beauty and makeup philosophies for women across the world while giving them access to discover the latest trends in Korean makeup. With features of makeup tips and trendsetting products, the company hopes to keep this vision alive by offering only hydrating and gentle products on their website, as many customers have spoken about in some Stylevana Reddit reviews.
Products & Services of Stylevana
Stylevana provides a range of skincare, makeup, and hair & body products offered by mostly high-end Japanese, Korean, and Taiwanese brands. These brands may include Laneige, Shiseido, Frudia, Marvis, and Dr. Morita. Furthermore, Stylevana has a cruelty-free range of products under each of its product categories. Customers will find brand names such as Aromatica, COSRX, and even Romand among these product lines with a price range available to choose from for each product category.
Stylevana Skincare
With Stylevana’s main focus on offering J-Beauty and K-beauty Skincare, they’ve grown their skincare brand ranges to include face care, masks, facial cleansers, eye & lip care items as well as tools & accessories. In addition, Stylevana lets women choose skincare products according to their skin type and which skin concerns they’re trying to tackle. Moreover, online shoppers will find a list of the most popular ingredients used in these skincare products along with subcategory highlights of vegan items, sunscreen, and cruelty-free. The online retailer currently stocks products from brands like CeraVe, Laneige, Trilogy, La Mer, and La Roche Posay among more.
Stylevana Hair & Body Products
Another product category on the face of Stylevana’s website is Hair and Body. Within this category, consumers will see an array of products which include hair care, body care, hand care, oral care, and foot care. Ranging from hair treatments and body scrubs all the way to nail art and toothbrushes, Stylevana aims to broaden its scope of brands and expand on the current range which includes ISNTREE, Kao, ILLYOON, Heimish, Axis-Y, and Elizavecca.
Stylevana Make-Up
The MakeUp range from Stylevana offers face, eye, and lip products such as color correctors, eyeshadow palettes, lip glosses, and so much more. Customers will also find makeup brushes, applicators, as well as other tools for women to explore. Whether it is an eyelash curler or a blending brush for foundation, the online store claims to have stock. Moreover, for women looking for accessories such as necklaces, earrings, or glasses, Stylevana offers a few to choose from.
Stylevana Shipping and Tracking
After payment is verified by Stylvana, customers will be sent an email with a tracking number. Orders will then be processed and shipped within 24 hours when products are in stock. However, limited stock items will only be processed within 7 -10 working days. However, Stylevana offers free standard and Premium Express shipping for US orders, which need to be above a certain amount to receive this deal.
Stylevana Return Policy
For customers looking for the Cancel Order option, they will find one on the Stylevana Returns & Exchanges page which states that returns and exchanges must be requested within 14 days of the receipt date on the ordered item. However, online shoppers who want to change the size or color of their beauty products will not be able to do so once opened. For any inquiries, please reach out to the Stylevana customer service team via phone and email provided below to resolve any issues.
Stylevana Phone Number: +852 8192 7647
Stylevana Email Address: support_@stylevana.com
Leave a review for Stylevana
Is Stylevana real and trustworthy? Customers who have recently placed orders with the online store can share their first-hand experience with others online by describing the quality of the company’s products and services. Do their contact lenses create an easy step in a make routine? What about their face-washes and exfoliators? Do they cleanse the skin thoroughly? Please write Stylevana reviews and let others know about these potential red flags. In addition, company reviews help Stylevana recognize potential room for improvement in its product line and its branding which ultimately helps the company make it easier for customers to shop with them. However, customers who would like to learn more about Stylevana and other online stores can read legit customer reviews here on US-Reviews today!
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Contact Information
Categories STYLEVANA
Online Shop | Fashion | Personal care
Page Statistics
Seite online seit: August 7, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Korean Skin Care
I placed an order over two weeks ago and have not received a tracking number. I sent them an email and they replied with "this product is not currently in-stock and should ... Read onBy: Ashley Kling