Ubisoft Reviews

: 16
25% Would buy here again

Most relevant positive review

  2024-03-31
New gaming platform
I just got a new gaming system and I was having some serious problems with games not running on o...Read on
kiera

Most relevant negative review

  2024-03-22
New Laptop Gaming Struggle
I just got this new laptop and I was so excited to play all my favorite games from when I was a k...Read on
Emmanuel

Review with most votes

  2023-01-12
Mediocre Experience with Ubiso
As someone who's been a fan of Ubisoft for a while now, I've had the opportunity to play a variet...Read on
Audie Schneider

Reviews (16)

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    Mediocre Experience with Ubisoft

    As someone who's been a fan of Ubisoft for a while now, I've had the opportunity to play a variety of their games and interact with their company in various ways. Overall, my experience with them has been pretty solid.

    One of the things I appreciate about Ubisoft is their commitment to developing new and innovative games. They're not afraid to take risks and try out new ideas, which is refreshing in an industry that can sometimes be quite stale. They have a wide range of genres and games that they are very good at, especially the Assassin's Creed series and Tom Clancy's series.

    In terms of customer service, Ubisoft has been pretty responsive to my needs. Whenever I've had a question or an issue with one of their games, I've been able to get in touch with their support team and get the help I needed. They also have a good system for keeping players informed about updates, patches, and new content for their games.

    On the downside, there have been a few bugs and glitches in some of the Ubisoft games that I've played. These can be frustrating, but they're generally resolved quickly. Additionally, there have been a few instances where I've felt like the microtransactions in their games were a bit too aggressive, but that's a common issue in the industry, not just Ubisoft.

    Overall, I think Ubisoft is a solid company that puts out a lot of great games. They're not perfect, but they're always pushing to improve and innovate. I'm looking forward to see what they come out with next.


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    New gaming platform

    I just got a new gaming system and I was having some serious problems with games not running on other platforms. I bought two new games that wouldn't work at all, and I was starting to feel pretty discouraged about gaming. But then I decided to give Obisoft Play a shot for $14.99, and boy am I glad I did. Everything runs super smoothly with no glitches, and the graphics are top-notch. Big thanks to Obisoft for making me believe in gaming again.


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    Rainbow Six Siege game

    I can't believe they're not banning cheaters in their games, it's so frustrating! I reported someone cheating in Rainbow Six Siege and nothing happened. It's just not fair to those of us who play fair and just want to enjoy ourselves without cheaters wrecking the game. They really need to do something about it!


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    I bought a game and it was super cool.

    I just gotta say, that game I got was seriously awesome! I had a blast playing it with my friends. The graphics were insane and the gameplay was so exciting. I'm already counting down the days until I can snag more games from them in the future!


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    New Laptop Gaming Struggle

    I just got this new laptop and I was so excited to play all my favorite games from when I was a kid. But then when I tried to log in, it asked for this strange 2-Factor code thingy that I don't even remember setting up! I reached out to the support team for some help, but they haven't even replied back to me yet. It's been a whole week now, and still, I haven't heard anything! Seriously, can't they just help a fellow gamer out?


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    In-game experience

    Man, let me tell you, my gaming experience with this company has been a nightmare. I got accused of causing trouble for no reason, and the servers are always lagging and glitching. This company seriously needs to do better. They say they have rules to get rid of cheaters and troublemakers, but based on what I've seen, that's a lie. Do yourself a favor and just play Minecraft instead.


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    Unresponsive customer support

    I tried contacting customer support about a problem with my order, but it's been over 3 weeks and I still haven't heard back. I'm so frustrated and disappointed with the lack of communication. I was really hoping for a solution, but it seems like they're not listening to me at all. This whole situation has really changed my opinion of the brand, and now I'm not sure if I want to buy from them again.


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    Recent game purchase

    Man, that customer support experience was terrible. The reps didn't seem to know anything about the games, took forever to get back to me with those generic responses, and were even contradicting themselves in the same conversation. Can you believe they actually told me to reset my whole PC for a bug they already knew about? It's like they're playing a cruel joke on us.


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    Digital game purchase

    I just bought a digital game at full price and ran into a super frustrating problem. Even though the money was taken out of my account, the game never showed up in my library for me to download. I've tried reaching out to customer service for help, but my messages seem to be falling on deaf ears. This whole situation, with no response and not getting what I paid for, has really let me down.


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    Email update request

    I reached out to customer service to update my email because my old one got shut down when I switched jobs. But, man, after waiting for 27 long days for a response to my request, they finally got back to me. They actually asked me to confirm my email, which felt like I was being played. Overall, the whole thing was a waste of time. I'm definitely not buying anything from this company again.


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    Digital game purchase

    I recently bought a digital game and I'm kind of bummed out about the lack of help from the company. It's pretty lame that a big company like that doesn't have good customer service. Dealing with product problems without a way to get help is super annoying. I think they should put more effort into customer support so folks like me can have a better experience.


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    Recent game purchase

    The customer service at this company is a total disaster. I mean, seriously, I have never seen such incompetence and lack of professionalism in my life. They close tickets without fixing anything, you can't get anyone on the phone, and all you get are these cookie-cutter responses that don't help at all. It's like trying to get blood from a stone to find out what's going on with your ticket, especially if it's been hanging around for a month. And can you believe they have the nerve to close tickets without actually fixing the problem? And forget about escalating things, they don't do anything about it. Save yourself some trouble and stay far away from this company. There are definitely better game companies with better products and service out there. Someone needs to look into what's going on at Ubisoft, because this is ridiculous.


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    Ubisoft Plus game download on Xbox

    I've been having a really tough time trying to download a game using Ubisoft Plus on my Xbox. It started off fine, but then out of nowhere, I couldn't play any games at all. I've tried disconnecting and reconnecting my account multiple times to fix it, but nothing has worked. On top of that, I'm not getting any notifications on my console when I try to link my account, which is just adding to my frustration. I've tried everything I can think of to troubleshoot, but I'm still stuck with these issues. I'm pretty disappointed with how Ubisoft has handled this whole situation.


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    Game transfer issue

    Your support team is just terrible! I've been waiting a whole day for a basic game transfer, and I've given them everything they asked for and followed their instructions exactly. I provided all the confirmations and codes they needed, but they still can't seem to get it done. It's so frustrating and not okay. Pull it together and do your job!


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    Password Recovery Issue

    I was so frustrated with trying to recover my password for my account. First of all, I had to make an account just to play the game, which was annoying. But when I needed to reset my password, I hit a roadblock. The company said my account was there, but they couldn't locate it in their system. This lack of responsibility and help is just not cool. I'm not willing to spend my time and money on a company that treats their customers like this.


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