Walmart46 reviews
This score is based on 46 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.When the refund email finally showed up
disabled, relying on deliveries, and seeing the same order billed twice felt like a punch in the gut. I called, argued with reps, got bounced to a supervisor who basically said “we didn’t charge you twice,” and I kept thinking, no, I can show you the screenshot. After a few tense days (and a polite but firm complaint to my bank), the bank reversed one charge and Walmart finally sent an email confirming the refund. That little ding in my inbox was the exact moment I knew it was going to be okay — relief more than celebration. My advice: keep screenshots, don’t let them brush you off, and be persistent. It worked for me, eventually.
Shed okay, refund not
the shed itself and delivery were fine, but getting my refund turned into a mess. I ordered through the Walmart app and it showed up on schedule — box looked intact, assembly parts all there when I peeked inside. We tried to put it up the week after delivery, but the city zoning officer said the setback rules wouldn't allow it where we planned, so installation was a no-go. Walmart gave a return label and FedEx picked the unit up, so that part was easy. Where it falls apart is the refund: it's been about seven weeks and I still don't have the $230 back. I kept notes (dates, names, times), even spoke to a refund supervisor — same story every call: "I'll investigate" and they promise an email in 24–48 hours that never arrives. Calls seem routed overseas and communication is slow and awkward, which doesn't help. Overall: product OK, logistics OK, refund process frustrating and unresolved.
Fryer drama and a long drive
I ordered a deep fryer and it showed up somehow broken. Classic. I called and they told me to bring it back to the store for a refund. Fine, I said I wanted to swap it instead and maybe something for the hassle. They handed me a $15 credit. Sounds nice, except I had to spend at least $25 to use it. So I’m out gas, time, and still have to buy more stuff to actually use that “compensation.” The woman at the store didn’t speak clear English, which made the whole thing slower — not blaming her, just saying it didn’t help. I also had to wait 3–5 business days for the refund, so no quick fix. Oh, and the fryer came in a plain brown box with no brand name and half-bad directions. Kinda felt like they shipped me whatever was nearby. If you’re buying this, maybe check the packaging at pickup or ask for an immediate exchange. I’m a little annoyed, but hey — at least the customer service tried, even if the process was a mess.
Almost perfect shed, terrible refund dance
Bought this on the app thinking it’d be a quick backyard fix. Delivery was actually smooth — box showed up, no drama. I opened it to check things out and, honestly, the pieces felt lighter than I expected but not cheap; the panels clicked together nicely and the plastic smelled like… new plastic. Would’ve been fine to use, looked like it would’ve gone up pretty quick with two people. Then the city told me I couldn’t put it where I wanted — setback rules and property line nonsense — so we never assembled it. Walmart sent a return label and FedEx picked it up, so at that point I figured, great, done. Nope. Seven weeks later I’m still waiting on a $230 refund. I’ve logged dates, who I talked to, even spoke with a refund supervisor. Same promises, “I’ll look into it,” nothing in my inbox. Calls are frustrating because sometimes it’s hard to understand the reps or the connection, so things get repeated. Product itself? Fine. The refund process? Not fine.
Quiet turned ugly at the pharmacy
There was this odd quiet in the pharmacy that day, like everyone froze for a second — then it went sideways. I was there with my disabled brother, he needs a specific medication before a liver transplant, and we were just waiting. A woman who said she was a manager came over and started yelling; it felt personal, like she decided to pick on us. At one point she hit my brother with a sticking cart — yes, actually hit him — and then the whole thing escalated fast. I asked to speak to her manager, she called the police on us, and then told my brother he couldn’t get his medication and that we were banned. We later filed assault charges, because that felt necessary. What worries me most — and this is the main thing — is that this isn’t the first time this particular store has treated people like this and tried to withhold medication. Who’s training these employees? That’s the real problem. I’m relieved it didn’t get worse physically, and grateful we were able to leave without major injury, but this was unnerving and avoidable. If you must go, call ahead, bring someone with you, and document everything. Also ask for manager ID and keep receipts, just in case. Honestly, I’d use a different pharmacy for anything important.
Pharmacy surprise turned out okay
I wasn’t expecting drama when we stopped by the store — just a routine pick-up. I first saw this Walmart mentioned on a neighborhood Facebook group and my sister actually tipped me to try their pharmacy. At first I was low-key skeptical, and honestly that skepticism felt earned. There was a tense back-and-forth with a staff member while my disabled brother waited for important meds. Things got heated. A cart bumped him (not cool), voices went up, and for a minute it felt like we might walk away empty-handed.
Not my money anymore
ethics beat convenience for me. I used to shrug and shop the usual brands, but after seeing how corporate choices pile up and affect real people, I stopped. It's awkward telling friends that I'll skip certain stores, and honestly I have mixed feelings — part of me misses the easy shopping list, part of me feels a little proud. I've walked away from other companies before for less, so this isn't brand-new for me. The point is, corporate support isn't abstract; it shows up in displaced families, lost homes, and kids who didn't ask for any of it. I'm not calling for drama, just accountability — transparency, real audits, some backbone. If a company keeps prioritizing short-term profit over obvious human harm, I vote with my wallet. Small acts feel symbolic, true, but they're better than staying silent. I hope more people push, ask questions, and refuse to normalize indifference.
Quietly relieved
I needed a new desk chair because my lower back had been acting up for months — moved to a standing desk during the pandemic, then kept slumping into an old chair, so yeah, pain. I hesitated before buying this one because I’ve fallen for marketing before and ended up with a box of parts that didn’t help at all. Also read mixed reviews and thought, hmm, more hype.
That weird relief when the refund finally hit
my account got compromised, someone changed the phone number tied to my app, and they used my card for a few purchases that I didn’t make. I found out when I tried to log in and it wanted to send a code to a number I didn’t recognize, with an area code from across the country. Instant red flags.
I spent hours on the phone (felt like a call center in another timezone), opened chats, filed a police report, and eventually the charges were refunded. That refund notice — seeing the money back — was the first time I actually breathed out and thought, okay, they did something right. Not because everything was perfect, but because the one concrete thing I feared (losing that money) was fixed.
That said, it didn’t come without baggage. They wouldn’t let me swap the hacker’s phone off my account for a long time. For a while the only way to get codes was through a relative’s number, which was annoying and awkward — having to bug someone else every time I wanted to check an order. I even had to cancel my card because the thief had access to info stored in the app. The support team did eventually enable some change that allowed me to use a different number, but it wouldn’t let me put my own back. So yeah, I felt relieved about the money but still stuck in a mess of account access.
Another frustrating part: tracking and delivery info for the fraudulent orders was basically a black box. Support kept saying they couldn’t provide the address or tracking, even though I needed that for my police report and just to know where my stuff went. They didn’t have a clear reason — just “we can’t provide that.” That felt like a cop-out.
If you’ve had good support experiences elsewhere, you’ll see the contrast. Other retailers I’ve used handled fraud and follow-up more cleanly. Here, the moment of satisfaction was narrow: refund confirmed, relief. But I’m still uneasy about account security and the hoops to get my own phone number back. So, I won’t be shopping much here until that part is fixed.Mixed bag on the photo counter
Weird morning — I needed a couple quick prints for a small move and to update some paperwork, nothing fancy, just needed them same-day because my back's been acting up and I didn't want to make extra trips. First time I went I got an email saying my photos would be ready, then as I pulled into the lot another email said the order was delayed and when I got inside the photo desk had already closed. Guy behind the counter shrugged and said they'd told HR, but nothing changed. So yeah, I drove home annoyed. Next time I called ahead — super glad I did — the online hours were still wrong and they'd actually close an hour earlier than the site said. The staff I spoke to sounded fed up too, like they’d tried to fix it but corporate never updated the page. When I finally got the prints they were fine, decent quality, and it helped that the person on shift was polite and got me in quickly. Still, it's annoying that a big company can't keep basic info accurate; it wastes time and gas, especially when you're dealing with stuff like moving and sore backs. Overall I'm grateful it worked out eventually, but it's a hassle that shouldn't happen and the customer service feels stuck between trying and getting nowhere.
That last-minute save
she offered to reprint a couple photos free when one looked off, and she filed the issue with her manager right away. Not the full corporate fix, but actually doing something on the spot mattered.
So yeah, don't trust the website hours without a call, but if you do get lucky and someone steps up, the result can be better than you'd expect. Small fix, big difference in mood. I left feeling like my time wasn't entirely wasted, and that mattered more than I thought it would.Phone number nightmare turned refund, but not fixed
I was halfway through dinner when my wife said she couldn't log into our account — and that’s when the mess really hit me. I had been nervous about putting my card on the app for a while (we'd just moved and there were a ton of things to order for the yard and the car), but convenience won out. Looking back, I wish I’d listened to that little voice telling me not to store payment details. Anyway, I noticed the app asking to send a code to a phone number I didn’t recognize. Started tracing it and realized my number had been swapped out for something with an area code from another state. That first hour felt surreal.
Annual subscription purchase without consent
I've had a really bad experience with Walmart. They went ahead and charged me for a yearly subscription to a service without even asking for my permission. And this isn't the first time they've done something like this to me. I can't believe they're so sneaky. I tried to sort things out, but they flat out refused to give me back my money. It really shows how little they care about their customers. So, I took my credit card info off their app and just deleted the whole thing. I won't be supporting a company that treats people like that. It's pretty clear to me now why they're so rich - they don't mind taking advantage of their customers.
Employee health concerns
I can't believe that employees are being made to work with both Covid and the flu while handling our things. It's super gross and totally unsafe. Walmart really needs to step up and not put their workers in danger like that. It's not right for them or for us customers.
Two messed up online orders
I had two online orders from Walmart, each going to different states, and both of them got messed up in the same day. The first order claimed it was delivered, but I never received it. I checked with my neighbors, and no one had seen it. This is a gated community, and we have never had any issues with package deliveries from other companies. As for the second order, it kept saying it was out for delivery, but 18 hours later, it still hadn't arrived. I called customer service, and after some investigating, they concluded that it was lost. How does this happen to two separate orders in one day, going to different states? It's absolutely ridiculous. I've had issues with Walmart's online delivery in the past, but this was the last straw. I will never trust Walmart for online orders again. If they struggle to deliver during a slow season, I shudder to think about the chaos during the holidays!
Online order mishap
I just ordered some stuff online not too long ago, and one of the things I got was a toaster. But when my order showed up, I got a blender instead of the toaster I wanted. So, I reached out to customer service and they told me they were out of stock on the toaster. I sent back the blender and asked for a refund, but it's been forever and I still haven't gotten my money back. Dealing with this lack of communication and mix-up from Walmart is really getting on my nerves.
Patio dining set
I rarely shop at Walmart, but when I attempted to order a patio dining set online, it was such a disappointment. I couldn't find my order history in my account, and every time I tried to complete my purchase, I kept encountering a technical error. Contacting their chat support was no help at all. They simply advised me to clear my cache and download the app, but that didn't resolve the issue. When I eventually called their helpline, it took ages to explain the problem, and the representative just suggested trying again later. Waiting 48-72 hours for an escalation to get the promo code for 20% off is too long. I think I'll just purchase from another store instead.
Online order not delivered
I bought some things online, but when they finally got to me, a few of the items were missing. They refused to give me a refund, and when I reached out to them, I was bounced around from chat to phone to ethics department. It seemed like they didn't give a darn that I didn't receive what I paid for. The whole experience was really annoying and made me think they were trying to scam me. All I wanted was either my stuff or my money back, but they were no help at all.
Grocery bags that suck
I went to the store to do some grocery shopping and man, those bags they gave me were terrible. They kept ripping and all my stuff kept falling out. The cashier tried to help, but it was a mess. I had to keep picking up my stuff off the floor over and over again. I even talked to the manager about it, but they didn't do anything. The bags were so thin this time, I've been a loyal customer there for years!
My new toy
I found this really awesome toy here and it's seriously the best thing ever! The store was so cool and had everything I was looking for. The people working there were super nice and helpful too. I'm already looking forward to going back and getting more awesome stuff!
About Walmart
Walmart Inc., founded by Sam Walton in 1962 and incorporated on October 31, 1969, is an American multinational retail corporation that operates a chain of hypermarkets, discount department stores, and grocery stores. Headquartered in Bentonville, Arkansas, Walmart has grown to become one of the largest retail chains in the world, serving customers both in physical stores and through its e-commerce platform. The company focuses on offering a wide variety of products at low prices, a business model that has driven its success and global expansion. As of now, Walmart operates over 10,500 stores and clubs in 24 countries, under 48 different names, employing over 2.3 million associates worldwide. Throughout its history, Walmart has been committed to innovation in retail and supply chain management, pioneering practices such as centralized buying, self-service operations, and a strong emphasis on customer satisfaction.
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Categories Walmart
Online Shop | Electronics | Home and Garden | Fashion | Sport & Outdoor | Personal care | Children & Baby | Multimedia & Magazines | Adult shops | Pet Shop | Office, Hobby & Party Supplies | Merchandise | Firearms
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Last update: October 2025
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Review with most votes
Still No Refund!
Well 30 days since the seller got the item back. Called Customer service back again. I think this is call 8. Same line I will forward this back to the Billing Dept. You will rec... Read onBy: BRIAN J UMBENHOW