All reviews of Alford
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Overpriced return fees
The return policy at this place is just ridiculous. They suddenly decided to start charging a whopping 4 euros for returns overnight. I only found out about it when I tried to return an item - talk about sneaky! So now, if you order something cheap, you end up spending a total of 10 euros for shipping and returns?! That's just crazy if you ask me. I also ordered a couple of items from another store, and they have the nerve to charge 5,99 euros for returns! And to make matters worse, the item I received from here had a faulty seam. So not only do I have to deal with their poor quality products, but now I have to pay to send them back? It's absolutely ridiculous. I reached out to customer service about the 4 euro return fee, and surprise, surprise - no response yet. It's a shame because I actually like the clothes here and appreciate the quality. But they really need to improve when it comes to providing accurate sizing information on their website. It's not that difficult - other online stores manage it just fine. And they need to make it crystal clear that they're charging 4 euros for returns!
Review about: Ortorex
Faulty product return
My recent experience with Ortorex's return policy was super frustrating. I did everything they asked for, but still got denied for returning a defective item. They need to be more flexible and understanding towards us customers, it's just not fair. The customer service team didn't even try to help me out, which just caused me a lot of unnecessary stress and inconvenience. It really sucks to see a company caring more about their strict rules than making sure their customers are happy.
Review about: Altra Shoes
Recent shoe purchase
I just bought these shoes and man, they're falling apart after just a little bit of wear. I tried reaching out to customer service about it, but they were no help at all. It's like they didn't care about their product failing on me.
Review about: Flaviar
Advent calendar purchase
I got this advent calendar for a special occasion, but some things got messed up in shipping. I called customer service and they were so nice and quick to help out. They not only sent me new items right away, but threw in some extra stuff as a nice gesture. Their customer service was awesome and I really appreciate them fixing everything up.
Review about: XOOM Energy
Energy plan purchase
I just signed up for an energy plan with XOOM Energy, and I have to say, I'm really happy with how everything turned out. The customer service folks were super helpful in explaining all the different options and helping me pick the one that worked best for me. The ordering process was smooth and quick, and I liked how clear they were about the prices and terms. They got everything set up right away, and I'm definitely pleased with how it all went down.
Review about: Stanley
Stainless steel cup purchase
I bought a stainless steel cup from their website, but then I found the same cup for less on Amazon. I asked them to cancel my order before it shipped, but they still sent it. I sent the cup back with their return label over five weeks ago. It took them more than a month to say they got it, and now they say they have to inspect it before giving me a refund. Waiting this long just for a cup refund is frustrating. I tried calling their customer service, but got disconnected after being on hold for a long time. The emails I got back were all generic and didn't provide any clear info on when I can expect my refund. It's pretty obvious they don't care much about keeping customers happy or giving refunds in a timely manner.
Review about: ZapatosenlaNube
Urgent delivery for Reyes
Had a great experience with a reliable company. I needed a urgent delivery for Reyes and everything came on time. Very grateful and 100% satisfied.
Review about: Deal Society
Fresh produce delivery
I was so happy with my recent delivery of fresh produce from this company! Everything was exactly as described and super fresh. The shipping was crazy fast, which was a big bonus for me. Overall, I had a great experience and will definitely be using this service again in the future.
Review about: Skinergy Beauty
Anti-aging serum
I tried out this anti-aging serum, and honestly, it didn't do much for my skin. I used it every day for a month, hoping to see some changes in how my skin looked and felt, but nothing really happened. I felt let down because the brand talked up how well it worked, but it just didn't live up to the hype. Especially since it was on the pricey side, I was really hoping for better results. All in all, I wouldn't suggest this product to anyone after my own disappointing experience.