Ortorex - Overall Rating based on 31 reviews
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Shoes purchase
Oh my gosh, I can't believe how terrible these shoes are! They seriously look like something you'd find at a dollar store. I wouldn't even go there. I would never purchase from this company again, never. I had to send them all the way back to Poland, can you imagine that? And all they offered me was a 40% refund. Seriously? No way, absolutely not.
Bought trainers
I should've read the reviews before buying these sneakers! They're so cheap and poorly made, and on top of that, my pair was defective. I reached out to customer service, but haven't gotten a response. Spending £25 on such poor quality is a total scam. I really wish I hadn't bought from this site. Do yourselves a favor and steer clear!
Insoles purchase from a misleading company
I bought some insoles from a company that said they were Irish, but turns out they're actually from Poland and just selling cheap Chinese stuff. It took forever - 4 weeks - for my order to show up, and I was really let down by the false advertising. I'm definitely going to report them for this.
Faulty products
I bought something from this company not too long ago, and I was super bummed out by what I got. The stuff I got was messed up and didn't work like they said it would. I tried to get a refund by contacting customer service, but they never got back to me. It's pretty irritating to think that this company might be purposely sending out crappy products and then not even bothering to listen to their customers.
Efficient and Timely Delivery
As a customer of Ortorex, I was really impressed with how quickly they delivered my order. I actually didn't do any research before buying, but I was pleasantly surprised by how well they took care of me. They got back to all my emails super quick, and my package arrived right on time. Overall, it was a super easy and stress-free experience that left me feeling really happy with my purchase.
"Orthopedic shoes"
The orthopedic shoes I got from this company were total garbage, even though they said they were "orthopedic quality." I could've found better shoes for way cheaper on a different website. I'm so bummed about my purchase and wish I'd checked the reviews first.
Pregnancy Pillow
My experience at Ortorex was really frustrating. I bought a pregnancy pillow and was really surprised when I got a low-quality one that seemed like a cheap knock-off. It was basically unusable. When I asked for my money back, Ortorex only wanted to give me 30% at first, which was not fair at all considering how bad the product was. After arguing with them, they finally agreed to refund 70%, but it still doesn't make up for the fact that I basically got scammed. I'm now reaching out to the authorities and Mastercard to try and fix this mess. I'm really disappointed with Ortorex's shady business practices. I just want my money back and I hope others stay away from this place.
We bought the cool noise-canceling…
I got these awesome earplugs for only $18, which seemed like a steal! But man, let me tell you, they were a nightmare trying to sleep with. I've been using earplugs for years and these were by far the worst I've ever had. When I reached out to the company for a refund, they basically said tough luck unless they were defective. So frustrating! Plus, I had to pay for return shipping with tracking and they only offered a 40% discount. Like, come on. Definitely steer clear of those earplugs. Ended up buying some Kaugic noise reduction earplugs on Amazon and they are amazing. Should've just gone there in the first place instead of dealing with all that drama. Left a review and also reported them to BBB so everyone knows what's up. Cheers!
Faulty product return
My recent experience with Ortorex's return policy was super frustrating. I did everything they asked for, but still got denied for returning a defective item. They need to be more flexible and understanding towards us customers, it's just not fair. The customer service team didn't even try to help me out, which just caused me a lot of unnecessary stress and inconvenience. It really sucks to see a company caring more about their strict rules than making sure their customers are happy.
Bunion Correction Sandals
I just bought these Bunion Correction Sandals from this company and wow, I am really happy with them. They're not only cute and comfy, but they've actually helped ease the pain from my bunions. You can tell they put a lot of care into making these sandals because they are such good quality. I can already feel a change after wearing them for a bit. I totally recommend these sandals to anyone dealing with bunions or just wanting some stylish and comfy shoes.
Sneakers purchase
I just bought some sneakers from that store and oh boy, it was a total mess. It took a whopping 8 days for the shoes to show up, and turns out they were shipped from overseas. I had to shell out more money just to convert my payment to a different currency. On top of that, the quality of the sneakers was straight-up awful. The front of the shoes looked all wrinkled, the inner sole seemed real cheap, and man, were they uncomfortable. Definitely not what I was promised on the website.
Misleading diabetic socks
I was really let down by the diabetic socks I got from this company. They were supposed to be soft top diabetic socks, but they turned out to not be good for diabetics at all. The quality was bad and they just weren't right. I wouldn't recommend buying from this company to anyone else to avoid the same disappointment.
Power adapter purchase
When I bought this power adapter online, I was really hoping it would work, but boy was I wrong! It was a complete disaster. The thing was so bulky and awkward that it didn't even fit properly into my power socket, even with the adapter. And then, when I contacted customer service to complain, they only offered to refund 40% of the cost and told me to just keep the useless item. Can you believe that? It was like a real slap in the face!
Orthopedic shoes purchase
I recently bought my wife a pair of orthopedic shoes from this company, and let me tell you, it was a real letdown. We got the shoes, and one of them was a whole size bigger than the other, making it way too loose to be comfy. We reached out to customer service, sent them pics and all the info they needed, but we haven't made any progress on getting a refund or a return label. The customer support from this company has been pretty useless, just stalling and dragging their feet. It's been frustrating and we're not happy with our purchase at all. I wouldn't recommend getting orthopedic shoes from this company, that's for sure.
Cheap knock-off products, return policy inconvenience
The stuff I got was obviously fake and super cheap. When I wanted to send it back, I found out I had to pay to ship it all the way to Poland. And to top it off, the main office is in Latvia, not the UK like they claimed. Sounds pretty shady to me. I wouldn't suggest buying from here to anyone.
Ankle brace purchase
I just got an ankle brace from this company and I was really bummed out by how not good it was. It took a whole week for my order to come, and when it did, only half of it showed up - no invoice, no instructions. The brace cost me $20, but it was made of really weak neoprene that didn't give me the support I needed. The website had some misleading info, and I feel like I was tricked. I'd tell others to watch out before buying from them.
Neck pain relief pillow
I've tried so many different pillows in the past to help with my chronic neck pain while I sleep, but none of them really did the trick. When I found this pillow, I was a little unsure if it would be any different from the others I've tried. But I'm so happy I gave it a shot because this pillow has made a huge difference for me. Now, I don't wake up in the middle of the night because of neck pain, and I can finally get some good, restful sleep. I'm really impressed with how well this pillow works, and I definitely recommend it to anyone dealing with neck pain while they sleep. Thanks for making a product that actually does what it promises!
Bought a bunch of stuff
I recently made a purchase from this website and man, do I regret it! All their stuff comes from China so it takes forever to get here. And on top of that, they have a dumb 24-hour cancellation policy, like who does that?
Ankle supports
I bought some ankle supports, and let me tell you, they were not great. They were cheap, didn't fit well, and didn't give me much support. Plus, there were no instructions for how to put them on, which made it really hard to use them right. Honestly, I was super let down by how low-quality and ineffective they were.
Shoes too small
I bought some shoes that ended up being way too small for my feet. When I tried to return them, the return policy was terrible. They wanted me to send the package all the way to Poland, costing the same as the shoes, and on top of that, they weren't refundable. I was really let down by this whole situation and definitely wouldn't suggest getting anything from that website.
Review with most votes
Sleep Earplugs Noise Canceling
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