Ortorex Reviews

: 31

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23% Would buy here again

Most relevant positive review

  2024-04-27
Efficient and Timely Delivery
As a customer of Ortorex, I was really impressed with how quickly they delivered my order. I actu...Read on
Garnet Johnson

Most relevant negative review

  2024-05-23
Shoes purchase
Oh my gosh, I can't believe how terrible these shoes are! They seriously look like something...Read on
Daniel

Review with most votes

  2023-10-19
Sleep Earplugs Noise Canceling
I was super let down by my experience at this store. It took forever to get my product, and then ...Read on
B. Huels

Reviews (31)

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    Neck pain relief pillow

    I've tried so many different pillows in the past to help with my chronic neck pain while I sleep, but none of them really did the trick. When I found this pillow, I was a little unsure if it would be any different from the others I've tried. But I'm so happy I gave it a shot because this pillow has made a huge difference for me. Now, I don't wake up in the middle of the night because of neck pain, and I can finally get some good, restful sleep. I'm really impressed with how well this pillow works, and I definitely recommend it to anyone dealing with neck pain while they sleep. Thanks for making a product that actually does what it promises!


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    Shoes

    I recently bought a pair of shoes from Ortorex and had a great experience. The shoes arrived pretty quickly, especially since I live in a rural area. They looked really nice, but unfortunately, they didn't fit me because my feet are a little wide. So I decided to return them. Instead of making me go through the hassle of sending them back, Ortorex gave me a partial refund and let me keep the shoes. I ended up giving them to a friend who they fit perfectly, and she's been raving about how comfy they are. Overall, I was really happy with the customer service and how they handled everything. Thank you, Ortorex!


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    Soccer cleats for left-footed players

    Man, let me tell you about these soccer cleats - they're a total game-changer for lefties like me. I've always had a hard time finding cleats that work well with my dominant left foot, but let me just say, these bad boys have totally blown me away. In the last 10 years, I've gone through 20 pairs of cleats, all bought from local stores, but none of them have even come close to the comfort and performance of these ones. You better believe I'll be getting more of these in the future once I really test out this pair on the field.


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    Bunion Correction Sandals

    I just bought these Bunion Correction Sandals from this company and wow, I am really happy with them. They're not only cute and comfy, but they've actually helped ease the pain from my bunions. You can tell they put a lot of care into making these sandals because they are such good quality. I can already feel a change after wearing them for a bit. I totally recommend these sandals to anyone dealing with bunions or just wanting some stylish and comfy shoes.


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    Shoes purchase

    Oh my gosh, I can't believe how terrible these shoes are! They seriously look like something you'd find at a dollar store. I wouldn't even go there. I would never purchase from this company again, never. I had to send them all the way back to Poland, can you imagine that? And all they offered me was a 40% refund. Seriously? No way, absolutely not.


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    Bought trainers

    I should've read the reviews before buying these sneakers! They're so cheap and poorly made, and on top of that, my pair was defective. I reached out to customer service, but haven't gotten a response. Spending £25 on such poor quality is a total scam. I really wish I hadn't bought from this site. Do yourselves a favor and steer clear!


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    Efficient and Timely Delivery

    As a customer of Ortorex, I was really impressed with how quickly they delivered my order. I actually didn't do any research before buying, but I was pleasantly surprised by how well they took care of me. They got back to all my emails super quick, and my package arrived right on time. Overall, it was a super easy and stress-free experience that left me feeling really happy with my purchase.


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    Comfortable but too slim

    I bought some shoes at this store since I heard they sell really nice stuff. And yeah, the shoes are super comfy and well-made. My only problem is that they're a bit narrow for my feet. They slip off unless I put them on just right. It would be awesome if they could make them a little wider so they fit more people better.


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    Insoles purchase from a misleading company

    I bought some insoles from a company that said they were Irish, but turns out they're actually from Poland and just selling cheap Chinese stuff. It took forever - 4 weeks - for my order to show up, and I was really let down by the false advertising. I'm definitely going to report them for this.


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    Faulty products

    I bought something from this company not too long ago, and I was super bummed out by what I got. The stuff I got was messed up and didn't work like they said it would. I tried to get a refund by contacting customer service, but they never got back to me. It's pretty irritating to think that this company might be purposely sending out crappy products and then not even bothering to listen to their customers.


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    "Orthopedic shoes"

    The orthopedic shoes I got from this company were total garbage, even though they said they were "orthopedic quality." I could've found better shoes for way cheaper on a different website. I'm so bummed about my purchase and wish I'd checked the reviews first.


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    Pregnancy Pillow

    My experience at Ortorex was really frustrating. I bought a pregnancy pillow and was really surprised when I got a low-quality one that seemed like a cheap knock-off. It was basically unusable. When I asked for my money back, Ortorex only wanted to give me 30% at first, which was not fair at all considering how bad the product was. After arguing with them, they finally agreed to refund 70%, but it still doesn't make up for the fact that I basically got scammed. I'm now reaching out to the authorities and Mastercard to try and fix this mess. I'm really disappointed with Ortorex's shady business practices. I just want my money back and I hope others stay away from this place.


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    We bought the cool noise-canceling…

    I got these awesome earplugs for only $18, which seemed like a steal! But man, let me tell you, they were a nightmare trying to sleep with. I've been using earplugs for years and these were by far the worst I've ever had. When I reached out to the company for a refund, they basically said tough luck unless they were defective. So frustrating! Plus, I had to pay for return shipping with tracking and they only offered a 40% discount. Like, come on. Definitely steer clear of those earplugs. Ended up buying some Kaugic noise reduction earplugs on Amazon and they are amazing. Should've just gone there in the first place instead of dealing with all that drama. Left a review and also reported them to BBB so everyone knows what's up. Cheers!


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    Faulty product return

    My recent experience with Ortorex's return policy was super frustrating. I did everything they asked for, but still got denied for returning a defective item. They need to be more flexible and understanding towards us customers, it's just not fair. The customer service team didn't even try to help me out, which just caused me a lot of unnecessary stress and inconvenience. It really sucks to see a company caring more about their strict rules than making sure their customers are happy.


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    Sneakers purchase

    I just bought some sneakers from that store and oh boy, it was a total mess. It took a whopping 8 days for the shoes to show up, and turns out they were shipped from overseas. I had to shell out more money just to convert my payment to a different currency. On top of that, the quality of the sneakers was straight-up awful. The front of the shoes looked all wrinkled, the inner sole seemed real cheap, and man, were they uncomfortable. Definitely not what I was promised on the website.


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    Misleading diabetic socks

    I was really let down by the diabetic socks I got from this company. They were supposed to be soft top diabetic socks, but they turned out to not be good for diabetics at all. The quality was bad and they just weren't right. I wouldn't recommend buying from this company to anyone else to avoid the same disappointment.


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    Power adapter purchase

    When I bought this power adapter online, I was really hoping it would work, but boy was I wrong! It was a complete disaster. The thing was so bulky and awkward that it didn't even fit properly into my power socket, even with the adapter. And then, when I contacted customer service to complain, they only offered to refund 40% of the cost and told me to just keep the useless item. Can you believe that? It was like a real slap in the face!


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