All reviews of B. Hessel
Review about: Shoe Carnival
Faulty payment processing
I placed an order, but got an error message saying my payment info was wrong. I went back, tried re-entering it a bunch of times, and ended up getting charged five times. Then I reached out to customer service through chat, had to wait forever, and when someone finally answered, they weren't very helpful. They just blamed it on my bank. I'm starting to think this is a shady business tactic. I definitely should have checked their reviews first.
Review about: IHG
Fantastic team, helpful staff, great views, clean rooms
The folks at the hotel, from the concierge to the club lounge crew, were just awesome! They really went out of their way to help us have an amazing time. Our room had a great view, was super clean, and had everything we needed. We stayed for two nights and had a fantastic time. They really made us feel welcome and took extra care of me since I was in a wheelchair. It was a great experience overall!