Brands For Less - Overall Rating based on 22 reviews
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Shiny sandals for summer
I got these super cute, sparkly sandals for summer from Brands For Less, but they totally fell apart after I wore them once! I tried to take them back, but the people at the store said I missed the return window. When I reached out to customer service, they just kept telling me to go back to the store. It was beyond annoying!
Clothes and accessories
I always go to this store in the mall because they have really cool clothes and accessories. I stop by almost every day to see what's new. But, honestly, I only really like about 3 of the staff there because they're super nice. The others can be kinda rude and never smile. The manager really needs to step in and teach them some manners! Whenever I ask them questions, they make me feel like I can't even afford to shop there. Plus, they don't even label things that aren't for trying on. They really need to work on being more friendly and respectful to customers. Today's experience was just the absolute worst! I seriously hope the owner takes action to fix this.
I got some jeans and a t-shirt.
Brand For Less was awesome before, but now it's a whole different story. Prices are through the roof! I mean, a Lacoste polo shirt was $129 before, and now it's $279! That's twice as much, not cool at all. Might as well hit up the Lacoste store, way better deals there. Basically, all the brands in that store are pricey now, total bummer.
Pixi toner and patches
Oh my gosh, I just had to talk about my experience with BFL because I am totally shocked! So I went there to pick up some skin care products, like a Pixi toner and those acne patches, and can you believe how affordable they were? It was seriously a steal. Normally I buy those things at those fancy makeup stores and they're like three times the price. Finding them at BFL made me so happy. But then, when I tried to go back and get more, they were all sold out! I was really disappointed, but I guess that's just the way it goes when you come across amazing deals like that, you know?
Women's clothing
This store is seriously a hidden gem! I just happened to come across it while I was out exploring for some good deals, and I was completely impressed by all the different and nice clothes they had for sale. Plus, the employees were super helpful and kind, which made my shopping trip even better. I'll definitely have to return for some more stylish discoveries!
Watch purchase
Yeah, so like, I bought this watch last week and it was totally not what I was expecting from the website. So then, I wanted to return it, but before the courier people even came to get the watch, they sent a small like notification. And then, they just canceled the whole collection thing without even like giving a reason. And this happened twice! The customer service was terrible, they just gave me like these formal replies, not even trying to help or anything. I would definitely not recommend buying from this store or online from there, like, zero customer service for sure.
New clothes & rude customer service guy
I recently made a purchase for some new clothes from this store, but unfortunately, they sent me the wrong sizes, which was pretty disappointing. On top of that, the employee Berwin was super rude to me. I mean, seriously, I'm the one spending money here! I have to wonder, who hired him in the first place? The lack of customer service is definitely not cool, and it doesn't seem like the managers are doing anything about it. I have to say, I am not at all impressed with my experience.
XOXO brand sleepers
I went to a store the other day to find some XOXO brand slippers. I told the sales lady what I was looking for, but she was busy with setting up displays for new stock. No one seemed interested in helping me out. When I finally found a salesman and asked for assistance, he just recommended ordering online instead of buying in the store. I was pretty bummed about the lack of customer service in that situation.
I got some stuff
Man, the things I bought were not great quality at all. And let me tell you, the customer service was absolutely terrible, especially at that one location in the huge mall. I've been a loyal customer for a while now, but honestly, I might need to start looking for a new store.
In-store pickup convenience
I was bummed to find out that the Yas Mall location of this store doesn't do in-store pickup. I live on Yas Island, so it would've been way easier for me to just swing by and grab my stuff instead of waiting for delivery.
Reebok shoes for work
I got some Reebok shoes from this store to wear at work. I was expecting them to hold up well, but only after 3 months, they began falling apart! The leather was peeling off and holes were popping up all over. I reached out to customer service, but they basically said too bad since it had been more than 14 days since I got them. I was really let down!
Clothing and Home Decor
My time at Brands For Less was awesome. They have so many products at great prices, it's really amazing. The store was super organized, so it was a breeze to find what I needed. The employees were so helpful, knew their stuff, and gave top-notch service. I want to give a shout out to Krizcel, who was so friendly and welcoming at the checkout. Her smile made my shopping trip even better. I'll definitely be back to Brands For Less for all my clothes and home decor stuff.
Present order
I got a gift for someone on the 24th, and it was supposed to get here by the 27th. But would you believe it's already the 30th and still no sign of it? The delivery folks keep giving me the runaround, and Brands For Less isn't much help either. I've had to call them multiple times, and all they do is promise to check with the delivery service, but nothing changes. It's a real letdown because I really needed that gift by the 27th, and now that ship has sailed. I hope they just cancel the order and give me my money back quickly.
Michael Kors pants
I recently bought a pair of Michael Kors pants from Brands For Less, but my order got mysteriously canceled the next day because they were out of stock. The lack of clear communication about item availability was really frustrating. I found out that an employee had mistakenly grabbed my order for themselves, which doesn't look good for how the company is run. This whole situation just made me lose faith in Brands For Less and now I'm not sure if I want to shop there again.
Shoes with declining quality
I used to be a loyal customer of this store, but lately, I've noticed that the quality of their shoes, especially the special ones, has been going downhill. I've bought several pairs in the past, but the latest ones have let me down. They felt like cheap knock-offs and didn't have the unique vibe that first attracted me to this brand. It's really a bummer to see a brand I used to adore not living up to its reputation for quality and authenticity.
Assistance from Sis.Rehab Aljezani
I just wanted to give a big thanks to Sis. Rehab Aljezani for all her help with the products I was looking at. She really knew her stuff and made my shopping experience super easy and fun. Her sales skills were on point, and I felt really good about my purchases with her help.
Online shopping experience
My recent online shopping experience with them was not great. I ordered something online, but they sent me the wrong size. When I contacted their customer service team to fix it, it was super frustrating. The responses were all automated and didn't actually help me at all. It left me feeling disappointed and like my problem wasn't being taken seriously.
Online purchase of clothing
I recently bought some clothes online from the store at Ghazal Mall. But when I went to pick up my order, I was really bummed because the pants I had ordered had messed up buttons and looked all crumpled like they were just thrown in the bag without anyone even looking at them. It was frustrating to see such a lack of care and attention to detail.
My new t-shirt and shorts
So, you know, I went to Brands for Less and found this super cute t-shirt and shorts on sale. But OMG, the lady at the register was seriously not nice! She was totally mocking me because I was having a hard time understanding her, even though I was being really polite and trying my best. It was so embarrassing and made me feel awful. I even spoke to the manager and another shopper supported my side, but nothing really changed. I am so frustrated and let down! I thought that brands were all about treating customers well, no matter what. I even saw a sign about zero tolerance for racism and all that in the UAE. That's just not cool, man.
Kids school bags
I bought two school bags for the kids the other day and I have to admit, I was really impressed with how good they were. The bags were super sturdy and well put together, and even the packaging was really nice. Plus, they arrived really fast and the box they came in was really strong. I was totally happy with my purchase.
Review with most votes
Black Hoodie
I gotta tell you, I was totally blown away by how awesome my experience was at this place. The staff there was so down-to-earth and straight-up honest, which is hard to come by ... Read onBy: U. Farrell