All reviews of Barney Koss
Review about: Steve Madden
Cool coat that I never got
Dude, I gotta tell ya, that whole thing was a complete train wreck. I mean, I tried to buy that super cute coat like six freakin' times and every dang time my order got the boot. What in the world, man? I even signed up for those email alerts so I could snag it as soon as it was back in stock, but no dice. And let's not even get started on the customer service - it was like talkin' to a dang robot.
They just kept hittin' me with those canned responses that didn't even touch on what I was askin' about. I mean, why even bother havin' real people on staff if they can't actually, y'know, help you out?
Then they tried tellin' me my order was a no-go 'cause the shoes were out of stock. Like, what the heck does that have to do with my dang coat, man? That's just nuts. Honestly, I'm kinda glad it fell through, 'cause if this is how they treat their customers, imagine how bad the actual product would be.
And to make matters worse, even after an employee supposedly sorted out my invoice, they still went ahead and cancelled my order. Like, are you kiddin' me? How does that even happen? I'm done with that place, man. No more shopping there for me.