Gentle Herd20 reviews
Featured Reviews
Reviews (20)
No reviews yet!
Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.
Ethical products
I can't believe how bold this company is! The stuff I ordered took SO long to get here, the packaging was terrible, and the quality was just plain bad. It's like they're trying to make us think they're all about being ethical, but really they're just selling us cheap Chinese products.
Holiday gift order delayed
I recently bought something from this company thinking I'd get a holiday gift on time. But even though the website said they process orders quickly from US warehouses, my order still hasn't been filled. It's kind of disappointing that I placed my order on December 11th and haven't heard anything back from them. I wouldn't recommend ordering from Gentle Herd, especially for holidays or special occasions, based on my own experience. Lots of other people online seem to have had similar issues with late or unfilled orders, which is pretty worrying. I'm still hoping they'll come through and send my order, but right now, I'm not too happy with how things are going.
Stylish and comfy clothing
I just bought some clothes from this store and I have to say, I'm really impressed with how good the quality and design of their stuff is. They've got all sorts of fabrics like cashmere, wool, and cotton that all look great and feel super comfy. The sizes fit just right, too. I'm really happy with what I got and I'll definitely be coming back to shop here again.
Overpriced, Low quality sweater
I recently bought something from this store and I was really let down by both the product and the service. It took more than a month for my order to show up, which is just not okay these days. The tracking info was all messed up and confusing, which made me super stressed out. When the package finally came, I was bummed because the sweater was way lower quality than what they showed on the website. The fit was weird, the material felt cheap, and overall it wasn't worth the high price I paid. I wish I had just bought a similar sweater from a well-known brand like Uniqlo, where I know I can get better quality for a more reasonable price.
Clothing items
I'm really upset with how things went down with this company. They said they'd do one thing, but ended up doing something completely different. It's been a whole month since I placed my order and still no sign of it. They keep giving me different tracking numbers that don't even work. The fact that they're not keeping me in the loop is just not cool at all.
Clothing items
My experience with this retailer was really disappointing. First off, my order was delayed, which was super frustrating. When I finally got my clothes, they were not good quality and didn't fit right at all. The sizes were off and the clothes just didn't look right on me. Then, when I tried to return them, I had more issues. The return site was closed, so USPS couldn't deliver my package and it took even longer. I was worried I wouldn't get my money back. When I called customer service, they said they had already refunded me through a Pay Pal account, but I didn't even have one. They even sent me a fake document showing the refund in a non-existent account. After talking to my credit card company, the refund finally went through the next day. Overall, my experience with this retailer was full of problems and false information.
Undyed Cashmere Sweater
Oh my goodness, guess what? I just got this really awesome new sweater and I absolutely LOVE it! It's super soft and cozy, and the color is just so cute. Whenever I put it on, I feel like a warm little marshmallow. And the design is simple yet stylish, which I really adore. I'm so grateful, store!
Online clothing purchase
I had the worst experience buying clothes online. The quality was so bad, with sleeves that were way too short and a color that didn't match what was shown on the website. When I tried to return it for a refund, they completely ignored me. I sent a bunch of emails and got no response at all. It's pretty obvious to me that this company is shady. I definitely wouldn't recommend buying anything from them.
Delayed order, fake tracking, deleted comments
I had a terrible experience ordering from this company. I placed the order in mid-November and it's now mid-December with no updates. The tracking number they gave me is fake and hasn't shown any progress. I doubt I'll ever get what I paid for. When I tried to leave a comment on their Instagram, they deleted it right away, which shows they don't want bad reviews.
Three items
I recently bought three things from this company and honestly, I was not too happy with how it all went down. It took a whopping 19 days for my stuff to get to me after I ordered, which was longer than I was hoping for, let me tell you. On top of that, my items came in two different packages, which was just a pain. I got notifications saying my order was being sent by some company I've never heard of (Ruike tech) before I finally got my stuff from the actual company I bought from. The quality of the items was alright, but I don't think they were worth what I paid. And the packaging? It was pretty low-quality - just a cheap, ugly plastic bag that made me feel like I bought stuff from some shady place. I'm definitely not going to buy from this company again after this.
Oversized Coat Purchase
I bought this really big coat from a store not long ago, but it ended up being way too big for me. I sent an email asking about how to return it for a refund about a week after I got it. But I was pretty bummed when I didn't hear back from them. I tried following up again another week later, but still nothing. The fact that they didn't communicate with me and gave such poor customer service made me feel really frustrated and wished I hadn't bought the coat in the first place.
Cropped sweater purchase
I just bought this adorable cropped sweater from Gentle Herd and let me tell you, it's become a total go-to in my closet. The cropped style is super short, so I suggest layering it over a bra or tank. I've also found that it looks amazing paired with maxi dresses, really showing off those curves. All in all, I'm beyond happy with this buy.
Cardigans for mother with dementia
I recently bought several cardigans from this store for my mom, who lives in a nursing home and has dementia. She’s always feeling chilly, so she loves how soft and cozy the cardigans are. Thanks to these purchases, she now has a nice collection of 8-10 cardigans that keep her nice and warm. The quality of the clothes is top-notch, they hold up well in the wash and still look good even after lots of wear. I’m so thankful to this store for offering such well-made and comfy clothing options that have really made a difference in my mom's comfort and overall well-being. We’ll definitely be shopping there again in the future.
Cute coat
The super cute coat I got from the store came right on time, and it was really nice - all lined and everything! But, dang, it just didn't fit me the way I hoped, so I had to send it back. It would've been so much better if they included more info in the instructions, like how tall the models are and what sizes they're wearing. Still, returning it was a breeze 'cause the store had really clear directions.
Half of order received
I bought something from Gentle Herd, but I only got half of my order. I tried contacting them about the missing items, but I haven't heard anything back about when I'll get them. The worst part is, the stuff I'm still waiting for is still on their website for sale. It's making me pretty annoyed. They haven't told me if it's been sent out or given me any tracking info. Honestly, my experience with Gentle Herd has been a letdown and I won't be buying from them again. There are tons of other online stores out there that are way better and easier to deal with.
Two Coats
I was super excited about my orders from this company at first because the coats I got were amazing. But my last experience wasn't so great. The website said it could take up to 15 days to ship, but really only took 2 days to ship and then got stuck in China for 6 days. When I contacted customer service, all I got was a generic response and my package didn't show up until 5 days later. I'm satisfied with what I bought, but the shipping situation was really annoying.
Big order cancellation
OMG, I was totally freaking out after I made this huge order because I heard some bad things about the store. But then I saw on their website that you could cancel within 24 hours by email, so I was like, "Yes, please!" And you know what? They responded on a Sunday night and canceled my order! I got an email and PayPal notification really quickly. I was so relieved!
Quality products, slow delivery
My experience with this company was pretty good overall. The customer service was awesome and they kept me in the loop about my order. It did take a little longer for my stuff to get to me than I thought, but it was worth the wait because the quality was really good. A few pieces were bigger than I thought, but I liked them so much that now they're my favorite things to wear. Even though the delivery was slow, I would still suggest this company and would buy from them again. I just think they should focus on making their shipping and returns smoother to build trust with customers.
Unique clothing items
I just bought some clothes from this online store and was really impressed with their unique style. Even though it took a while for my order to arrive because it was coming from overseas, Amy from customer service was amazing. I had a missing item and when I messaged her about it, she got back to me right away with all the info I needed to find it. The dress and pants I bought are not only super stylish, but also really comfy to wear. I'm really happy with both my purchase and the top-notch customer service I got from this company.
Cashemere hoodie
I ordered a cashmere hoodie from Gentle Herd on Xmas day - I had never heard of them, and it may have even been that I found them by clicking on an Instagram ad (who does that?)
Anyhow, they were having a 40% off sale and I saw a sweater that looked like the exact cut that seems to always work for me.
The size chart with diagrams was helpful - I also liked that they noted which size the model in the picture was wearing and had photos of which model they were referencing (when two different models were shown modelling different colours of the same style).
I also used the chat function for a couple of questions, and each was promptly answered to my satisfaction, including where the clothes were manufactured and shipping from (China). I was told the sweater I was ordering would take between two and three weeks to arrive. [an aside: for all those people complaining about their item not being in stock, I would suggest maybe using the chat function to verify availability?]
After pretty much exactly two weeks - my sweater arrived, and is BEAUTIFUL, and is exactly as advertised. I am in love with my cashmere hoodie <3.
About Gentle Herd
Are you looking for clothes made of the highest quality materials and excellent quality for the summer? Want to buy eye-catching styles this season? Are you a big fan of cashmere fabrics and are you looking for brands that use this fabric to make clothes? Well, there are many fashion brands, one of them is Gentle Herd. But What type of company is Gentle Herd? How is the customer service of Gentle Herd? Does the company provide a good quality of clothes? Do their website easily accessible to their customers? Reading customer reviews for Gentle Herd from their real customers is one way to learn more about the company.
About Gentle Herd
Gentle Herd is an online company that is famous for selling clothes. Lucy Anderson is the CEO of the company. It claims to sell luxury clothes from nature to an urban lifestyle. The company claims its mission is to promote self-love and care through fashionable, high-quality clothing. The fashion brand claims to be a team with a passion for sustainable fabrics and quality clothing, rooted in the practicality of an urban style. Combining natural materials with an urban style, they insist on creating luxurious pieces suitable for any occasion. Gentle Herd emphasizes that it is their strength to give customers a tangible impression of nature and pass it onto their wardrobe through the best dress of the season.
Services offered by Gentle Herd
Gentle Herd claims that it emphasizes a relaxed and comfortable design to bring a natural lifestyle. Gentle Herd sells a variety of products including tops, jackets, shirts, sweaters, knitwear, cardigans, hoodies, dresses and skirts, pants and shorts, and many other accessories. Customers can order any shirts and tops in their favorite colors. You can use the international size chart on their website to choose the size that fits you best. The company takes 3 business days to process your order and then Gentle Herd takes 7-14 business days to deliver the order. Does the customer need an account to place an order? No, you do not need an account to place orders on the Gentle Herd website. However, it is recommended that you create an account during shipment to check and manage the status of your order. You can contact them within 24 hours of purchase to cancel or change the order. The company offers full refunds or exchanges within 28 days of purchase. You will receive your refund within 5-7 working days. Gentle Herd accepts payment through PayPal, MasterCard, Discover, American Express, and JCB.
Reviews? Tips? Opinions? Complaints about Gentle Herd
Do you ever buy any Gentle Herd products? Is the Gentle Herd long sleeve crew neck shirt comfortable to wear? How do you feel in their wide-leg pants? Do you find clothes according to your need and choice? How transparent is the V-neck knitted cardigan? How is your experience with Gentle Herd's customer service? How is the quality of its clothing? What are your reviews on Gentle Herd's products? Do you like to recommend it to others? Tell us what you think about Gentle Herd. Share your reviews and feedback here.
Bonus!
📊 How did Gentle Herd shine for you?
Contact Information
Categories Gentle Herd
Page Statistics
Seite online seit: November 29, 2021
Letzte aktualisierung: November 29, 2024
Review with most votes
Cashemere hoodie
I ordered a cashmere hoodie from Gentle Herd on Xmas day - I had never heard of them, and it may have even been that I found them by clicking on an Instagram ad (who does that?)... Read onBy: Alina