All reviews of C
Review about: Kendra Scott
Jewelry
I spent almost 500 dollars for 2 items. One was a necklace in the shape of Texas that was to have a diamond in it and a pair of diamond studded cross earrings. Both arrived and I was astonished by the low quality and extremely small size of the items. You could barely see the earrings, not what the picture on line looks like . Very deceiving. Then I returned them using the return label and sent back via USP. I still have not received my credit. It has been 3 months so I tried to call the 800 number but you cannot talk to a human. It disconnects you after leaving you on hold for 5 minutes. I tried via email but the representative I have been corresponding with stated they have no record of receiving the items back. Something is very shading and I feel I was scammed and now I’m out almost $500.
Review about: ZAPAKA
Poor quality dress and customer service
I ordered a dress according to the body measurements/size chart, and it was very big. When I contacted customer service, Polly said to take the dress to a tailor, and she'd give me partial refund. I emailed her once I took the dress to a tailor, she replied my email a week later saying to return the dress instead. Well, it's too late for that now.
Don't expect a high quality dress or good customer service for the price you pay. The dress doesn't have any lining and it's see through.
Write your credit card company and tell them to deny the charge for the reasons stated. They may get their customer service folks involved to help you.