All reviews of C. Ruecker

  • Review about: Direct Energy

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    Would buy here again
    Overall

    Issue with account

    I've been dealing with a big issue on my account for months now. I've tried reaching out to several reps, but my phone number is still linked to an account that isn't mine. I keep getting messages about a balance that isn't mine. Dealing with customer service has been a pain and hasn't helped at all. It's making me think twice about dealing with this company in the future.


  • Review about: VirtualPBX

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    Would buy here again
    Overall

    Phone system setup assistance

    I just bought a new phone system and needed some help getting it all set up. So I called customer service and got connected with Kathy, who was super helpful. She took the time to guide me through the whole process, making sure I understood everything and that it was all working right. Kathy really knew her stuff and you could tell she cared about making sure I was happy with my purchase. I really appreciate her help and the awesome customer service she gave me.