Direct Energy

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Direct Energy

100% Would buy here again

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L
Lois Hall
When my buddies and i started our small business, we had this whole issue of where to invest our money for buying the energy for our workplace. the options we had were too expensive and at that tim...Read on

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    Would buy here again
    Overall

    really good

    When my buddies and i started our small business, we had this whole issue of where to invest our money for buying the energy for our workplace. the options we had were too expensive and at that time we didn't have too much capital either. So we decided to go for companies who are supplying energy to small companies specially. After looking for different options , we found this one and it was awesome at first glance. we contacted the company and told them about our plans. they asked a few things and the work started

    Thanks to this , we have successfully started our company and to the excellent customer support who guided us while working, it was really an amazing experience for us and also saved our capital.


    4 years after my contract expired with Direct Energy and switched to another provider , Direct Energy sends to collection agency and credit bureau $386 of unpaid bills. This is 4 years later!
    After going thru archives because Direct Energy he stated in providing alleged bills I proved that my autopay did pay these bills .
    Upon showing these facts then they say my bank called back these funds.
    Bank statements and bank do not reflect this.
    I had to submit my bank statements to provide my innocence because they wouldnt submit theirs.
    They refuse to retract their false reporting to the credit bureaus and they also violate State of Texas statute of limitations on collecting bills. 4 years later they try to collect for first time
    Most people would pay or let credit be tarnished.
    This is fraud, violation off Texas law and derogatory remarks.
    Stay away from Direct Energy.
    User's recommendation: Unprofessional and false billing.
    Preferred solution: Apology and retraction to credit bureaus


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