All reviews of Edison
Review about: Luxe To Kill
Clothing
The customer service team was awesome! Anais was super helpful and fixed my problem fast. I got a quick response and was really impressed with how helpful they were. This is exactly what I want when I'm shopping online. Plus, the clothes I bought were just right. I'll definitely be shopping here again.
Review about: Zoe Lev
Gold bracelet stack purchase
I just bought a stack of three gold bead bracelets from this company, thinking they'd be nice and durable. But man, was I let down. Turns out, these bracelets start losing their gold coating as soon as they touch water. Can't even wear them in the shower or pool without ruining them. I shelled out over $200 for these, expecting way more. There are definitely better companies out there that give you more bang for your buck. I'd say skip this brand if you want jewelry that can handle everyday use.
Review about: KiwiCo
KiwiCo subscription box
I've been using the subscription box service for a few years now, and I gotta say, their customer service is top-notch. A couple of times, I ran into problems like missing parts or getting double crates, but every time I reached out, they were super quick to fix things up. One time, when something was missing, they sent a replacement right away without any hassle. And when I had a billing hiccup, they sorted it out no problem. Plus, they even gave us some credit for the extra crates we got. The customer service team is always responsive and friendly, which is why I'm sticking with this service.
Review about: Free People
First order lost/stolen
My first order went missing or got taken by someone, but luckily I got a replacement after reaching out to headquarters. The problem now is the tracking number for the replacement isn't working, so I don't know if my new item is on its way. It's been 5 days since they said they shipped it and 21 days since I placed the original order. To be honest, this whole thing has been a mess and a letdown.