All reviews of Elisa Collins

  • Review about: Cashmere Boutique

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Grey sweater

    So, I bought this super cozy gray sweater from a website, and let me tell you, I was so disappointed. The customer service was terrible - I mean, what's the point of having customer service if they're just gonna ignore you or straight-up lie to your face? I had a question about the size, and it took them like 6 whole minutes to get back to me. I was like, come on, I need answers now! And then, when I finally decided to order the sweater, they first said I could get a refund or exchange, but later on, they said I could only get store credit. Like, seriously, what's that all about? And let's not even talk about the sizing. The website said the model had a 23'' waist and was wearing a Medium, but let's be real, who has a 23'' waist and fits into a Medium? They just told me to size up, which was absolutely no help at all.