All reviews of J. Roberts
Review about: Global Test Supply
First shipment mishap
I had a pretty bad experience with my first purchase from this company. Even though I gave them the right address, my order got sent to the wrong state. I contacted them immediately, but they didn't respond at all. It was really annoying, so I had to deal with the situation myself by filing complaints with UPS and Paypal. It was a hassle and took up a lot of my time. Eventually, the seller gave me a refund without even saying sorry or explaining what happened. Thankfully, my second order went smoothly.
Review about: Microsoft
Software purchase denial
I just tried to get a refund for some software I bought and didn't like, but they told me I already got too many refunds this year. They never told me about this rule before I bought it, which seems really shady. I can't even remember asking for any refunds this year, so I'm pretty upset about this policy.