Global Test Supply - Overall Rating based on 21 reviews
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Custom calibration equipment
I had a really bad experience with Global Test Supply. I ordered some custom calibration equipment and ended up waiting for over two months, only to have my order canceled out of the blue because they couldn't give me what I wanted. It was so annoying how they didn't even bother to let me know. It was such a waste of time waiting around for nothing. Eventually, I decided to order the same thing from another company, and they got it to me in just 7 days, already calibrated and everything. This whole thing has really turned me off from Global Test Supply, and I wouldn't suggest using them at all.
First shipment mishap
I had a pretty bad experience with my first purchase from this company. Even though I gave them the right address, my order got sent to the wrong state. I contacted them immediately, but they didn't respond at all. It was really annoying, so I had to deal with the situation myself by filing complaints with UPS and Paypal. It was a hassle and took up a lot of my time. Eventually, the seller gave me a refund without even saying sorry or explaining what happened. Thankfully, my second order went smoothly.
Rental of roughness tester
I rented a roughness tester from Global Test Supply recently because ours was in the shop for repairs. The whole process went really smoothly and the customer service team was super helpful in getting me what I needed. I've been a customer for years and this experience just made me trust this company even more. Other team members who didn't know about Global Test Supply were impressed by the website and now want to buy tools from there too.
Digital Multimeter Purchase
I just bought a digital multimeter from their website. Ordering it was a breeze and the whole process was super easy to figure out. The multimeter showed up quickly and in great shape. The only downside was that the package was a little beat up, which caused a small problem with the casing of the product. Despite that, I'd say my overall experience was pretty good and I'd definitely think about buying from them again down the road.
Machinist calculator purchase
I bought a machinist calculator from this company thinking it would help me get my job done fast and easy, but it turned into a total nightmare. The thing was sold out at first, so I had to wait until April 3rd to finally get it. When I tried to cancel my order because my project was time-critical, they gave me a hard time and seemed all confused. On top of that, the lack of clear communication and the wrong item description on the invoice just made me even more frustrated.
Quick and competitively priced purchase
Why bother with other companies when you can just shop here? The shipping was super quick and the prices were reasonable, making my whole buying experience perfect. My item showed up right on time and was packaged really well, which is hard to come by these days. I'll definitely be sticking with this store from now on.
Rental tool purchase
My experience renting tools from Global Test Supply was great. It was my first time renting tools online instead of going to a physical store, and I was really happy with the service I got. The online chat helped me out with some questions I had, and when I called to actually rent the tools, the person I talked to knew their stuff and took the time to explain everything about the rental and payment. The tool I ended up renting was in good shape and got the job done for me. All in all, I had a good time dealing with Global Test Supply and would definitely think about renting from them again in the future.
bought a product
I ordered something and that's when the problem started. They had the wrong picture of the item on their website, so of course, I assumed I was getting that but it was all a mix-up! And when I attempted to return it, they were just like 'nope, our mistake, sorry'. I mean, come on, really? Why show me something and then not provide it? That's not cool at all.
Levelpro products (PS8000 radar sensors and ITC 450-1129 displays)
I recently bought some Levelpro products - the PS8000 radar sensors and ITC 450-1129 displays - and I gotta say, I was pretty disappointed. The manuals they came with had wrong info that ended up confusing me. Plus, when I tried to get help from technical support, it wasn't very helpful. Honestly, I wouldn't suggest getting anything from this company.
Solved issue promptly
I just had a problem with something I bought and I gotta say, this company really came through for me. They handled it super quick and made sure everything was sorted out. It's rare to see this level of dedication to helping customers, and I'm grateful for it.
FLIR camera rental
I rented a FLIR camera from this company and I have to say, I was pleasantly surprised with the whole experience. The equipment came in great condition and they even gave me a checklist to make sure everything was there. What I liked the most was that they didn't start the rental period until I actually got the item, and the return shipping time wasn't part of the rental period either. It was nice to know I wouldn't be charged for shipping time. Plus, the cost of the rental was really reasonable, especially compared to what's around locally. Overall, a fantastic choice for anyone who needs special equipment.
4-inch Thermocouple Probe
I got this 4-inch thermocouple probe, but when it showed up, I was bummed to see that the tip was bent at an 80-degree angle. I contacted customer service and sent them some pics of the messed-up probe. They got back to me fast and set me up with a new one. The only downside was that it took a couple weeks for each probe to get to me, but I guess that's just how it goes these days. Overall, I was really pleased with how customer service handled things. They took my problem seriously and made sure to fix it up right. Thanks, Global Test Supply!
Recent Plies Purchase
I bought some pliers from this company, but they sent me the wrong ones. I ordered a specific set worth $111, and they sent me two sets that are only $20 each. I had to contact customer service a bunch of times to get a return authorization, and at first, they weren't very helpful. But after I left a review about my experience, Global Test Supply got in touch with me and fixed the problem by sending me the right parts.
Multimeter purchase
The help I got when I bought my multimeter was amazing. The folks at this company really knew their stuff, were super friendly, and made everything nice and easy. I'm really happy with how they treated me. I'll definitely be coming back here for more shopping. Thanks a lot!
Critical supplier for vials
Global Test Supply is amazing! They always come through for us with the vials we need for our business. Whether we need a lot or just a few, they are always there to help. Their service is top-notch, and they are super quick to respond to any questions we have. We rely on them as a critical supplier, and we are so happy to have them on our team.
Tool purchase
At first I was so annoyed because a discount I had didn't work when I was checking out. But I decided to give it another shot and ended up ordering the tool I needed. I was pleasantly surprised when the delivery came super quick and right on time, and it had the correct tool in it.
Digital Mitutoyo purchase
The website was really easy to use, and they had a ton of measuring tools to choose from, including the digital Mitutoyo I was looking for. The pictures were clear, so it was simple to pick the right one. Checking out was a breeze, no issues at all. The price from Global Test Supply was actually the best I found, plus they offered free shipping, which sealed the deal for me. And to top it off, the delivery was super fast, only took 2 days to get to me in North Carolina. It was great to see they're local too. This was my first time buying from them, but I'll definitely be back for more in the future. I'd recommend Global Test Supply to anyone in need of precision measuring tools.
Dewalt belt clip replacements
I just got some Dewalt belt clip replacements from this company, and when they arrived, two packs were missing screws. I was bummed out at first, but I decided to shoot an email to their customer service. To my surprise, they replied quickly and sent the missing screws without any hassle. I was really impressed by how they fixed the mistake and how much they care about making customers happy. It's clear that they take pride in their products and making sure people are satisfied. I really appreciate their effort and will definitely keep them in mind for future purchases.
Tool Purchase - Genuine Caliper
I just bought a real caliper from this supplier, and I have to say I'm really impressed with the quality. The price was good, the shipping was quick, and they kept in touch the whole time. What I liked most was knowing for sure that I was getting the real deal, especially with all the fake stuff out there. It was a relief to feel confident in where I was buying from and not have to worry about being tricked by sketchy online sellers. I definitely suggest checking out how to spot fake products before buying to make sure you're getting the real deal.
Testers ordered
Our company just bought a couple of testers from this company. We had some issues with their rep, but we ended up getting our testers on time. There was a bit of a delay in the delivery, but we figured it was because of supply chain problems worldwide. We're happy with how everything turned out and want to give a shoutout to the rep who helped us out.
Review with most votes
Highly Satisfied with Global T
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