All reviews of J. Ward
Review about: KJ Beckett
Wallet purchase
I was really happy with the wallet I bought. The leather was nice and strong, and the workmanship was excellent. But, it was a little too big for me, so I had to send it back. The folks in customer service were awesome, though. They answered my questions about returning it right away and walked me through the whole process. They even gave me a prepaid label for the return, which made things super easy. I was really impressed with how well they took care of me and I'll definitely shop here again.
Review about: Brand Alley
2 dresses, 1 pair of shoes
I bought 2 dresses and a pair of shoes from Brand Alley not too long ago. It was easy to place my order and the items arrived quickly. Unfortunately, one dress and the shoes were too small so I had to return them. But I've been having trouble tracking the return and the items haven't been picked up yet, which has me a little concerned. Despite that, I had a good experience with Brand Alley, just wish the return process was smoother.