All reviews of Jayde
Review about: Wolf and Badger
Backpack
I bought a backpack for my partner and he really loved it. But, after using it a few times, the magnetic closure fell off. So, I contacted customer support and was really happy with the help I got. Greta was so nice and quick to respond. She even went the extra mile and reached out to the manufacturer to send a replacement bag in just a couple of days. I give them an A+ for their great customer service!
Review about: UENI
Quick and helpful video tutorial
Angie, the customer service rep, really went the extra mile to help me out with my problem. She made a video tutorial just for me, walking me through the steps to fix the issue on my website. It was a super thoughtful and useful way to not only solve the current problem but also learn how to handle similar issues in the future. I really appreciate Angie's know-how and patience in helping me out. Thanks a ton, Angie!
Review about: Thedoublef
Misleading Size Guide and Poor Customer Service
The size chart on the website was totally wrong, so I ended up buying something that didn't fit right. When I contacted customer service for help, they weren't great at English and it made it harder to sort things out. On top of that, it took way longer than I thought to confirm my return, even though they said it was normal. All in all, my whole experience was pretty disappointing and annoying.