Wolf and Badger - Overall Rating based on 28 reviews
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Bracelet purchase
My wife and I just bought a bracelet from this company, but it turns out we got the wrong size. So we reached out to customer service and this lady named Greta helped us out. Greta was super nice and really helpful, she was able to fix our order right away before it got shipped. We were really impressed with how professional and dedicated she was to making sure we were happy with our purchase.
Cool clothes
Oh my gosh, I got the most awesome clothes from this website! I decided to order two sizes to be safe and it was really easy to do. The delivery was crazy fast and the quality is top-notch. I'll definitely be shopping here again!
Necklace arrived broken
I got a necklace from my mom for my birthday, but when it showed up, it was broken. I was pretty bummed about it, but this guy Tom over in customer service really came through. He put in a ton of effort to figure out what to do, and I'm so thankful for all his hard work. They got it fixed up fast, and I'm really thankful for that.
Backpack
I bought a backpack for my partner and he really loved it. But, after using it a few times, the magnetic closure fell off. So, I contacted customer support and was really happy with the help I got. Greta was so nice and quick to respond. She even went the extra mile and reached out to the manufacturer to send a replacement bag in just a couple of days. I give them an A+ for their great customer service!
Dress purchase
I got this really amazing dress and it was awesome! It looked just like the pictures online and fit me perfectly. But my favorite part was when they contacted me to say my package might be late, even though it came the next day. So cool!
Issue resolution
The customer service at this store is amazing. I had an issue with my order, but the guy helping me, let's call him Tom, really went above and beyond to fix things. He reached out to me quickly and handled the problem with such efficiency and professionalism. I was really impressed by how eager he was to help and how quickly he resolved my problem. Good customer service is hard to find these days, so props to Tom for doing such a great job.
Faulty product return
I had to return a faulty product I bought from this store, and I have to say, the customer service was amazing. Edward helped me with the return, and he was so friendly and helpful, keeping me updated along the way. Even though the exchange took a bit longer than I thought, I really liked how they kept in touch and supported me. This experience made me trust this store even more, and I'm happy the product itself was great. They have other beautiful items that are definitely worth a look.
Customer service experience
I had a really good experience with customer service at that store. I was dealing with a shipping issue that was pretty annoying, but Edward helped me out quickly and gave me some great support. He was really on top of things and got everything sorted out for me. I was super thankful for his help. Overall, I was really happy with how everything was handled.
Jewelry purchase
I recently found this store in Soho and came across some really gorgeous jewelry pieces that would be perfect for gifts. The manager, Fran, was awesome and gave top-notch customer service the whole time. She was super patient, helpful, and really knew her stuff when it came to fashion. I'll definitely be making a trip back there soon.
Quick and user-friendly purchase
The purchasing process was smooth and fast. I got my order really quickly and the packaging was super nice. But man, when I saw how much I had to pay in taxes, it was a bummer. I know it's not the store's fault, but it does make me think twice about ordering again in the future.
Incorrect item received
I just bought something from this store and they sent me the wrong thing. But, I gotta give props to Amy for being super quick to respond and helping me with getting a return sorted out. They didn't just fix the mistake fast, but also gave me back all the money I paid for international shipping and the wrong item. I really appreciate how they took care of this problem and made sure I was happy. Thanks a bunch.
Mysterious disappearance turned up undamaged
I just went through this weird thing with my order from that company. The package went missing for a bit and I got pretty worried. But luckily, it showed up on my doorstep eventually, all in one piece. I still have no idea where it was during that time it was gone.
Perfect online shopping experience
I hardly ever have a completely perfect online shopping experience, but this last purchase was just amazing. The dress I bought was even better than I expected. It fit me perfectly and the fabric was exactly what I was looking for. The packaging was also really well done, showing they paid attention to detail. And to top it off, the dress arrived the very next day with a little gift and a handwritten thank you note. This kind of customer service really makes this company stand out from the rest. I can't say enough good things about them and their top-notch service and products.
Gift Voucher Purchase
I wanted to share about my recent experience with buying a gift voucher online for my daughter. Unfortunately, I lost track of it. So, I called their customer service hotline and spoke with a lady named Katie. Her help was amazing! She managed to find the original purchase within 24 hours and even sent a replacement so my daughter wouldn't miss out on her gift. Katie's quick and professional support totally saved the day and made what could have been a nerve-wracking situation super easy. I am truly grateful for Katie's outstanding customer service skills!
Tailored pants
These pants fit really nicely and they look great on, but honestly, for how much they cost, I was hoping the fabric would be a bit fancier. It's not bad, but it's not super high-end either. Still, I really do dig the style and how easy it was to order.
Luna B set purchase
I ordered the Luna B set, and one piece was out of stock but I got a discount for when it comes back in stock.
Faulty item
I had to reach out to customer service because the item I received was broken. Luckily, this guy named Edward was the one who assisted me, and he was really great. Edward kept me updated on the status of my replacement every step of the way, and I ended up receiving it in just three days. Big thanks to Edward for being so awesome and helpful!
Layering necklace purchase
I recently bought a layering necklace from this store and let me tell you, I'm really impressed with how nice and different it is. You can tell the person who made it really put a lot of care into the design and making sure it's well put together. I thought it was just one necklace with three layers, but it's actually three separate ones that I can mix and match to change up my look. They really paid attention to all the little details in the design, and it shows.
And the way it was packaged was a nice added bonus - it came wrapped beautifully with a little note and a story about the artists who made the necklace. It made getting the necklace feel even more special. Overall, I'm super happy with my purchase and I'll definitely be coming back for more cool pieces in the future.long quilted vest
Oh my gosh, you all, I snagged this really adorable vest and it's seriously the best! It's super cozy and makes me feel so fancy. Plus, the customer service was so friendly and helpful. And the shipping was pretty fast too. I'm already excited to shop with them again!
Unique handmade jewelry
Just wanted to give a huge shoutout to the customer service team at this place - they really came through for me and answered all my questions. It's not every day that you get such awesome customer service, so I just had to give credit where credit's due. A huge thank you to the person who helped me out, you totally made my day!
Review with most votes
Quality products !Quality pric
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