All reviews of L. Herman
Review about: ROBLOX
Stolen account
My family member's Roblox account got stolen and Roblox isn't doing anything to help us out! We provided them with the billing email linked to the account, but they didn't even acknowledge it. Now, some other family's credit card is tied to the account, and Roblox is refusing to take any action. We reached out to the bank to change the card, but they mentioned it won't solve the issue unless Roblox removes it. It's really aggravating because both the bank and Roblox are essentially allowing the hacker to take advantage of us!
Review about: Beauty Brands
Online order cancellation
I just had a really frustrating situation with an online order I made on Beauty Brands. I was totally surprised to see that my order got canceled without me getting any heads up. They said it was because of "previous online order issues," but I was never told about any problems before. As a customer, it really sucked not getting any communication about what was going on. I get that mistakes can happen, but I think it's super important to be clear and honest with customers to keep their trust and keep them happy.