All reviews of Lindsey H.
Review about: TPH By Taraji
March 2, 2021
I was really excited to try this brand and the ordering process was simple enough, you take the hair quiz and then they make a suggestion on items to use. My quiz suggested the entire scalp treatment line plus two additional products. I opted to just try the scalp treatment line first (four products). My order was shipped the day after I ordered it and I received it about eleven days after that....it was late, but I wasn’t too upset about it. Once I received my order I noticed it was incomplete, I immediately contacted customer service (as there had been no notification that there was something wrong with my order) and was informed that all items weren’t available upon processing (literally the day after I ordered) and the rest of my order would be shipped once available. I responded back to customer service with my displeasure at how this was handled, since they took and kept my full payment and made no effort to contact me to inform me that my order would be shipped incomplete. Since than I have not heard from customer service, nor have I received the rest of my order.
Review about: BelleLily
Multiple shirts
If I could give zero stars I would. They have absolutely no customer service whatsoever. My friend and I both spent roughly $70 on shirts at the same time, they were purchased over 30 days ago. Both of our tracking info says the same “as if April 16th they were picked up by a carrier in California”...... there has been no update since then and I have received other packages from places further. We have emailed, messaged and tried to call and keep getting the same runaround. There is no option to request a refund and these people have taken so much money and not delivered their product. Do not get scammed by them like we did.
Same exact problem I’m having now!!! Sooo frustrating!