All reviews of M. Ortiz
Review about: Satechi
Replacement key cap denied
I had a little problem with a product from this company not too long ago. A tiny part broke, so I contacted customer service to try and get a replacement piece. But they wouldn't budge! They wanted me to buy a whole new product instead of just giving me the part I needed. I think it's totally unfair to us customers and it's just creating more waste. It's really annoying to see a company put their bottom line above keeping their customers happy and caring for the environment.