All reviews of nella
Review about: RepairClinic
Control board replacement
So, I got this new control board for our washing machine from RepairClinic. Ordering it was a breeze, but when it showed up, it was totally the wrong part! I reached out to customer service, and let me tell you, they were not helpful at all. They just kept insisting that I was the one who messed up and that the part was right. It was beyond frustrating because I knew for sure I ordered the correct one! It felt like I was talking to a wall, they just wouldn't listen to me. In the end, I had to hit up a local store to get the right part. From now on, I won't be ordering from them again!
Review about: Ami Paris
Damaged product
The customer service at this place really needs some work. I got a damaged product and when I reached out to complain, they promised me they'd get back to me soon. Well, it's been a week and I'm still waiting for them to fix this. It's really frustrating to see them drop the ball like this. I thought a company like this would do better.
Review about: eCampus
Lost rental book experience
My experience with eCampus was a real rollercoaster, let me tell you. When my rental book got delivered to the wrong person at first, I was really stressed out. But the eCampus customer service team stepped up and helped me out right away. They filed a report with USPS and got me in touch with the delivery driver who made the mistake. Even though the delivery driver couldn't fix it right away, he surprised me by showing up at my door an hour later with the book. I was so grateful for his hard work and dedication to making things right. I made sure to let eCampus know about his actions and thanked them for being so understanding and supportive through it all.
Review about: Aquasana
New filter - leaked, basement flood
I got this new filter for my tap water, and when I put it in, water started leaking out everywhere and my basement got flooded. I reached out to the company for help, but I haven't heard back from them at all. And to make things worse, the parts feel really cheap and not up to par with what I was anticipating.
Review about: Alamour The Label
Pretty dress
That dress was seriously the best! I found the most gorgeous dress at this store and rocked it at my cousin's wedding. People kept telling me I looked like a princess in it! The fabric was super soft and shiny, and it fit me perfectly. I felt like a total superstar all night long!