All reviews of S. Swift
Review about: Trendolla Jewelry
Late international order
I can't believe it! I ordered this item weeks ago and I'm still waiting for it to arrive. Why couldn't they just mention on the product page that it's not shipping from the US? Dealing with international shipping for a piece of jewelry is such a hassle. I'm beyond disappointed right now.
Review about: Capillus
Expensive product, battery failure after 12 months
I bought this supposedly high-quality product back in March 2022, and wouldn't you know it, the battery decided to give out after just 12 months. Trying to reach out to their customer service was a total nightmare - they only work during US hours and won't make international calls.
I sent them an email with videos, and they had the nerve to say it was the battery's fault and suggested buying a new one for about $300, plus crazy expensive shipping fees. What's more, they went ahead and canceled my order without giving me a refund yet.
It's pretty disappointing to shell out big bucks for a product only to get subpar customer service. I'd recommend saving your cash and looking at other options instead.