NERO Reviews
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A Satisfied Customer's Review of NERO
I have been a client of NERO for several years now and I have to say that I am extremely impressed with their service. Their online ordering system is easy to use and their delivery times are always on time. The quality of their products is also top-notch. I have never been disappointed with a purchase from them.
One of my favorite things about NERO is the variety of products they offer. From clothing to home decor to beauty products, they have it all. And if there's something I'm looking for that I can't find on their website, their customer service team is always happy to help me find it.
Another thing I appreciate about NERO is their commitment to sustainability. They are always looking for ways to reduce their environmental impact and they make sure to source their products ethically.
Overall, I highly recommend NERO to anyone looking for a reliable, high-quality online retailer. They truly have it all.Software installation and online support
I bought this software not too long ago and I was pretty happy with how it works. But when I installed it, some parts were acting up. I tried to get some help using their online support form because they don't have a phone number to call. I got a confirmation email at first, but then I didn't hear anything back for a while, so I sent another message about the issue. It's been a week now since I first reached out, and we were able to figure out the problem on our own. It's kind of a bummer that the customer support team didn’t respond.
Quality coffee and exceptional customer service
The customer service here is amazing! Ellie, one of the staff members, really went out of her way to make sure I had a fantastic experience. She was so friendly and paid attention to all the little details, which made my visit super enjoyable. And let's not forget about the delicious coffee they serve here - it's top-notch! I can't thank Ellie enough for her hard work and dedication. She's definitely someone to look up to when it comes to customer service.
Nero Platinum Suite purchase
I came across this email with an awesome special offer and I was like, "OMG, I definitely need this software!" I clicked on the link and purchased the Nero Platinum Suite. The email mentioned that I would receive a download link after they processed my payment, but surprise, surprise - they took my money and disappeared! Seriously, where's my software, man? Nero, that's not cool at all.
Unauthorized software subscription
I just had a really annoying experience with this online service I've been using forever. Out of nowhere, they charged me for a software subscription I never even wanted. And get this - they said I signed up for it without telling me. Can you believe that? I was so mad about their sneaky move and I don't think I'll ever use their service again. It's a shame because I've had good experiences with their software before, but now I can't trust them. I definitely wouldn't recommend them to anyone after what they pulled.
Nero Platinum unlimited license
I recently bought a Nero Platinum unlimited license from a store, and everything was good at first when I downloaded updates. But then, after about a week, Nero Start started acting weird and kept asking me to activate the product online. When I tried to enter the activation code from my purchase, it said it had already been used. Sadly, I can't seem to find any customer service to help me with this problem. Now, Nero Burn and maybe even other Nero Platinum suite software can't be used offline after updating.
Got charged $5 without activating
I was charged $5, but at first, it didn't seem like anything happened. I thought it was a fake charge, but later I realized it did activate for the account linked to my PayPal email. Just a heads up for anyone using a different email for their PayPal account.
Nero Platinum unlimited software
I just have to say, Nero Platinum unlimited software is just awful. The slideshow maker is a mess, the quality control slider never seems to work right. It's not worth the money, trust me. I suggest steering clear and using an older version that actually does what it's supposed to do.
Product support assistance
I've been having some major problems getting help from this company. I've tried reaching out through emails, tickets, and webchat multiple times, but I haven't gotten any responses or help. It's really frustrating to deal with this lack of communication and support. I would suggest thinking twice before buying anything from this company because the lack of help after you make a purchase is pretty worrying.
Software annoy me
I used to really enjoy using this software, but now it's bombarding me with ads on my computer and it's just really frustrating. It used to make me happy, but now I think it's time to part ways with it.
Nero Burning ROM software
My recent time with Nero Burning ROM software wasn't great. I hadn't used it in a bit, but when I tried to copy a DVD, the program wouldn't let me. Turns out, there's only a certain number of things you can do with it, which wasn't mentioned when I bought it. And even when I tried to activate it with the code they gave me, it didn't work. It's been a hassle and has definitely made me think twice about the product.
Coffee and scone purchase
I just bought a coffee and a scone at the airport cafe, and man, let me tell you, that scone was a major letdown. I paid a steep $3.2 for it, but it was definitely not worth the price. The scone was stale and far from fresh, just ruining my whole coffee break vibe. I was really looking forward to munching on a delicious treat with my coffee, but I ended up feeling pretty disappointed.
Ordered something online
I placed an order online this morning, but when I tried to see where it was at in the delivery process, I discovered that the email they provided for customer service isn't valid! I couldn't find any other way to reach them either. I got really worried and called my bank to cancel the order and report it as fraud. I don't think this website is reliable at all.
Scammy subscription
Oh my gosh, I thought I was just getting something awesome but they totally tricked me into agreeing to automatic renewals! I mean, seriously? I just wanted to purchase the thing and be finished with it. It's like they picked up this sneaky tactic from Microsoft's Office suite subscriptions. At least with Microsoft, they offer you a choice, but here it seems like they're pushing you into it. Ugh, super annoying.
