The Knot - Overall Rating based on 22 reviews
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Wedding invitations
I ordered my wedding invitations and the design team was super helpful. Unfortunately, the invitations got swiped off my porch, but the company sent me replacements for free. It really shows that they care about their customers.
A User-Friendly Experience with Room for Improvement
As a client of The Knot, I have had an overall positive experience with the company. Their website is user-friendly and easy to navigate, making it simple for me to plan my wedding. The vendor search feature is particularly helpful, as it allowed me to find and connect with local vendors that fit my specific needs and budget.
I also appreciated the organization and planning tools that The Knot offers. The checklist and budget tracker were invaluable in keeping me on track and on budget throughout the planning process. Additionally, the inspiration pages and articles provided me with a wealth of ideas and inspiration for my wedding.
My only complaint would be that the company's customer service could be improved. I had a few issues with my account and it took several attempts to get in touch with someone who could assist me. However, once I did reach someone, they were able to resolve my issue promptly.
Overall, I would recommend The Knot to other couples planning their weddings. The company's website and planning tools make it easy to plan a wedding, and the vendor search feature is incredibly helpful.
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A User-Friendly Experience wit
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