Kroger - Overall Rating based on 7 reviews

57% Would buy here again




Featured Reviews

Most relevant positive review

  2024-04-27
Groceries and household items
I just ordered groceries and household items online. It was super easy to find what I needed and ...Read on
J. Maggio

Most relevant negative review

  2024-01-28
Groceries and household items
I ordered groceries and household items recently from this retailer and honestly, it was a big le...Read on
Bianka Goodwin

Review with most votes

  2023-01-29
Reliable and Convenient Grocer
I have been a loyal customer of Kroger for many years now, and overall, I have had a positive exp...Read on
Laurine DuBuque

Reviews (7)

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    Would buy here again
    Overall

    Groceries and household items

    I just ordered groceries and household items online. It was super easy to find what I needed and add it to my cart. They had a great selection to choose from, including fresh produce and organic stuff. The website gave good info and pics of each product, which helped me pick the right things.


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    Fresh produce and organic groceries

    The produce at this store is always really good, and I'm a big fan of all the organic stuff they have. But the customer service is just not great. The workers never seem all that interested or friendly, which is kind of annoying. And the prices are a little high compared to other stores around here. But at least the delivery is easy and always on time.


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    Fresh produce, frozen meals, and snacks

    Hey there, I totally understand that you're a large chain grocery store with a lot going on. However, I think it would be really helpful if the aisles were more organized. I spent a long time searching for what I needed and ended up choosing something that wasn't exactly right. The checkout lines also felt like they took forever. The selection is pretty good overall, but there's definitely room for improvement in terms of layout and customer service.


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    Groceries and household items

    I ordered groceries and household items recently from this retailer and honestly, it was a big letdown. The whole process of ordering was a mess - things kept disappearing from my cart and the website was a pain to navigate. The service was nothing to write home about either, hardly any updates on my order and it took forever for delivery. The prices were okay, but I felt like they were sneakily adding on extra fees without telling me. To top it all off, when my order finally made it, it was late and missing stuff or they just swapped items without asking me. All in all, it was a pretty bad experience and I'm definitely shopping somewhere else next time.


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    Would buy here again
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    Fresh produce, dairy, and bakery items

    I went to the store the other day and was really impressed by all the fresh fruits, veggies, milk, and bakery stuff they had. The quality was great and I liked being able to get everything I needed in one spot. Plus, the store was super clean and well-organized which made shopping there really nice.


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    Fresh produce and organic products

    I've been shopping at this store for so long, but I've been really let down by the quality of the produce and organic products recently. The organic section never has much to choose from, and the fruits and veggies always look sad and wilted. This is not what I'm used to from a big grocery store like this. C'mon, you gotta do better!


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    Would buy here again
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    Reliable and Convenient Grocery Delivery

    I have been a loyal customer of Kroger for many years now, and overall, I have had a positive experience with the company. One thing that I appreciate about Kroger is their wide selection of products, both in terms of groceries and other household items. I also appreciate the discounts and deals that they offer through their rewards program.

    One area where Kroger could improve is their online ordering and delivery service. While they do offer these options, they can be a bit unreliable at times, with delayed or incorrect orders. Additionally, their website can be difficult to navigate at times, making it hard to find the products I am looking for.

    Despite these minor issues, I still consider Kroger to be one of the best grocery delivery companies out there. Their prices are competitive, and the quality of their products is generally good. I would recommend Kroger to anyone looking for a convenient and reliable grocery delivery service.