Numi Reviews
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Do not buy from them
I ordered product for my wife. The sizes were too small. Not a problem when I returned with days of receiving. First red flag is the return system didn't work. Sent it back after them making a label and send via email. Then had to email a month later on the exchange. The company they use to exchange refused it by mistake. Well ok... That was two months ago. I asked for tracking on the product so I could return it after the refusal. No response from them after several emails. They have scammed me for 300 dollars. Do not support this company. I have sent several emails and nothing except the auto emails.
Audre
My first time ordering from NUMI. Product did not work for me, so contacted NUMI about a return. NUMI sent instructions and label. Returned in original condition and packaging, and used label provided. Tracking proves package received at address on label provided. It’s now been 11 days since return was delivered to address on label, but no refund has been posted to my credit card. NUMI says it’s because there’s a delay transferring package to their Canadian facility. There was NO similar delay “receiving” my order! Curiously, NONE of the tracking history (either shipping from NUMI or returning the package) indicates any connection with Canada whatsoever!!! In good faith, I followed all instructions to the letter. Why is NUMI stalling my refund? Beware if you are unhappy with your NUMI experience! Satisfaction could take a LONG time (if ever)!
Review with most votes
Audre
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