Vinesse Wines Reviews
Reviews (8)
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Excellent products
Perfect wines ,most liked brands How difficult to switch to other seller within four months Very bad experience I had if last two sellers who were claiming best in country but how they behaved especially Customer service That's why when switched to Vinesse I was doubtful about shipping arrangements but first delivery of white wines delivered same day as assured.So looks better How long will continue don't know
As shared I already changed two sellers before so competitively pricing is fine no issue of this part
Didn't required to call their back up team so no idea how they work Products are really goodWine purchase
When I first got my wine order from the company, I was pretty bummed out. Most of the wines just weren't hitting the spot, so I had to dump them out. So, I decided to cut ties with the company. But then, surprise! Vinesse got in touch with me to make things right. They gave me a full refund right away, which really impressed me. Even though none of the wines worked for me, I respected how they handled the situation. Hopefully, my review can help out others dealing with the same wine delivery troubles.
White variety selection
I wanna give a shoutout to the company for trying to make things right after I was kinda bummed about the limited selection of white wines in my order. I gotta admit, getting 3 of the same Chardonnay and 3 of the same Sauvignon Blanc was a bit of a letdown. I was really hoping to try out some different flavors. But, I gotta give credit where it's due - the customer service folks were quick to reach out and offered to send me some new bottles. That definitely turned things around for me.
Red wine
I was so excited to start sipping on my red wine from this spot, but then I ran into some sketchy stuff. Thankfully, Amanda came in clutch and totally saved the day with her amazing customer service. She handled my billing problem like a pro and fixed it right away, making sure I was happy. The first bottle of red I poured out was amazing, all thanks to Amanda. Just a heads up, make sure you skim through the fine print before you get caught up in their sneaky marketing tricks!
Fast shipping, great packing, top-notch selections
I had a great time at this wine store. The shipping was super fast, and my order came perfectly packed. The deal I got was amazing, with really top-notch selections. And hey, I'm from just 20 minutes outside Napa, so I know good wine when I see it. Even after I canceled my membership, they still sent me awesome deals like the holiday selection, showing they really care about making customers happy. I definitely suggest checking them out!
Wine order
My recent experience with Vinesse Wines was great. At first, I wasn't sure about their products, but after interacting with Melani, my opinion totally changed. She was so nice and helpful, chatting with me online and on the phone. Melani really personalized the service and made me feel like a valued customer. She even remembered my wine preferences! Her attention to detail and care for customers really made my shopping experience with Vinesse Wines top-notch.
Three cases of wines
I recently bought three cases of wine from this company, and I have to admit, they were just okay. Nothing really wowed me or seemed extraordinary. The prices were reasonable, but the shipping fees were way too high. I probably could have found better deals at a local store. It's also frustrating that you don't get free shipping if you order less than 12 bottles, especially if you just want to try a few different types of wine. And as for the 60,000 miles bonus from United Airlines, it still hasn't shown up in my Mileage Plus account after 6-8 weeks. Overall, it was not a great experience.
White wine selection
I just don't get why Vinesse keeps putting rose in their white wine lineup. It's like saying a cat is a dog - it's just all mixed up. Every time I try to get white wine from them, I end up with a bunch of rose bottles instead. Come on, Vinesse, get it together!
