WebstaurantStore Reviews
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Winery tasting room and event supplies
I've been a loyal customer of WebstaurantStore for years now, and I gotta say, I couldn't be happier with their service. They have everything I need for my winery tasting room and events, from glassware to bar accessories. The quality of their products is top-notch, and their prices are always competitive. Plus, their shipping is super fast, and whenever I have a question or issue, their customer service is excellent. I would definitely recommend WebstaurantStore to any business owner in the hospitality industry.
Easy ordering
Oh my gosh, I just ordered some things from this website and it was seriously a breeze! I didn't struggle at all to find what I was looking for. The site was really user-friendly and I found everything I wanted with just a couple of clicks. I'm so excited to receive my items in the mail and see how fast they get here. This has been the easiest shopping experience I've had yet! I'll definitely be back to leave another review once my items arrive!
Coffee shop supplies
As a coffee shop owner, I depend a lot on finding good suppliers for all my business needs. When I found this online store, I was happy to see that they had everything I needed for my coffee shop all in one spot. They have a great selection and top-notch quality supplies, which I really value. It's super convenient being able to order everything from one place. However, I will say that their prices can be a little high, which can be a downside for small business owners like me. But, I do think the quality of their products makes it worth the cost.
Variety of products
I recently bought something from an online store and their website was super easy to use. The product details were clear and easy to understand, which helped me make a good decision. The prices were really good - even better than places like Amazon, Walmart, and Office Depot. What I really liked was all the different colors available for what I wanted to buy. It was also really easy to make changes to my shopping cart and see how much everything would cost right away, so I didn't spend too much. I had a really great shopping experience on this website and I was happy with the quality of the products that came.
Kitchen supplies
I recently bought some kitchen supplies online. They had a great selection of products and the prices were competitive with other stores. But I gotta say, the shipping process was a big letdown. My order got delayed multiple times without any heads up, which was super frustrating. The items I needed ASAP took way longer to get to me than I had planned, and it was really disappointing.
2 gallon stainless beverage dispenser
The Restocking fee is outrageous, and nothing is ever their fault, nor will anyone ever call you back, no matter how many messages you leave, only email replies. DON’T BUY FROM THEM.
Regency Black 4-Shelf Kit
"I ordered a Regency 18" x 54" NSF Black Epoxy 4-Shelf Kit with 54" posts.
What I got was 2-Crome Shelves and a box of posts with damaged ends. The plastic inserts for the tubular shelf corners were damaged and unusable. Both boxes looked like they had been shipped and returned numerous times. Boxes don't sustain that kind of damage during a single shipping cycle from Lancaster PA. to Cleveland OH.
Five days ago Webstaurant sent me an email stating they didn't have items to complete the order. Yet they still sent me a damaged half order which is the wrong color?
Return shipping labels and a refund would be the appropriate action expected from Customer Service."70 x 120 Tablecloths
One of the tablecloths I purchased had a hole in it and I went on the Restaurant site to notify them of the defect. I could not find a telephone number to call them. I sent an email which I do not even know if it got through and then I did a chat message with absolutely no response. It is easy to buy from them but not so easy to resolve issues. Never again!
Review with most votes
70 x 120 Tablecloths
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