Alpha Defense Co. - Overall Rating based on 196 reviews
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Buy 1 get 4 face mask
These are NOT made in the USA. Their marketing is genius, but it’s a scam. It has the “Veteran Operated” stamp and also shows the American Flag on most posts. Scam....CHINA.
Buy 1 Get 4 Free
SHOCKED by the bad reviews!! Super FAST shipping. Ordered July 30, Label Printed July 31, Recieved Aug. 8. Great Quality, soft fabric, vibrant colors. Used paypal zero issues. Successful and Easy Transaction. Would buy again.
Mask
I ordered from the company beginning of July and received my order within 3 weeks. I read reviews and was concerned about my order because Of what was said. However, I did receive the 5mask that I ordered and understand the high demand for these. I emailed the company 3 times just to verify if they received my order because I did not get a confirmation in the beginning and finally by the 4 email I used the chat box and was told my order was being sent. I think the only suggestion I’d make is just a better communication platform or even a confirmation email with a order number when you order the day of.
5 different design facemask
Ordered the five mysteries for $15. Web sight and ad show different designs and leads you to believe your going to get different designed mask. Also leads you to believe they are veterans and the mask are made in America at their address listed. That the reason I bought them because I was helping out veterans and their USA made product. Three weeks later I get the package with five plain lime yellow mask with a tag that says made in China. How disappointing. Would not have order if I had known they were made in China.
2 sets of 5 masks.
We ordered this under my husbands name & e-mail. We received them in about 8 days not bad but I guess you were out of certain colors or someone was tired because I out of 10 Masks I got 3 of the exact same color I ordered all different for a reason. No explanation no apology just 3 of whatever color THEY CHOSE to send. Which is a dark navy blue. I ordered safety orange & a bright blue & 1 navy blue. Not good at my house. With a lot of children around. Highly unhappy about that. Spent time choosing certain colors for a reason.
Very unhappy with purchase
face shields
the delivery service has to be the slowest option on earth. 2 weeks to get a small package is just silly this day in age.
Face mask junk
Cannot contact to return junk items. Ordered stars and stripes face mask and got ugly florescent pinks and yellow. Live chat is a joke. Veteran owned by what military? China. No phone number or return website to use. I learned a lesson dont buy from sa.
Face Shields
Way too slow shipping and getting the product.
masks
Excellent product! I hate wearing masks in fact every mask I have tried I have a hard time breathing in except for these. I love the feel and the fact they are American made! Highly recommend.
masks
they suck. I received my order and of course it came with a note saying they had to make substitutions and if i don't like them, reach out. I chatted. They never replied. I called, message said they were busy and use chat.
1 face mask 4 free
Cant say enough about this company fast shipping ordering was a cinch but here's the kicker they went way beyond and sent me another order in full for free thank you so much cant wait to order here agine ...
face shields
the shields would of been fine but I didn't get any styles I ordered they were all wrong i cot a card with my shipment that said because of COVID They were sending them to keep them and they would make it right this was in April over 3 months later still haven't got what I ordered or a answer to any of my attempts to contact customer service they should of just issued a refund instead of sending ones I didn't want
Pack of 4 face shields
Don’t use this company. Ordering was easy price was good delivery and customer service is the worst. I almost feel this is a scam company. I bought they send a tracking for DHL and then DHL transferred to USPS. Tracking says delivered but nothing was in my mailbox. I contacted the company and their response is nothing we can do as it shows delivered. They won’t look into the issue or try to resolve this issue.
ALPHA AMMO PACK Vehicle Antenna Whiteout American Flag Blackout American Flag SA Co. Decal Half Flag/Half Skull
Terrible customer service.
I expected much better from Veteran run company.
( this coming from a veteran )
Can't get them to reply to me... If you are lucky enough to find their phone number... When you call a machine say leave a message, but of course it's a full mail box so you can't leave a message. Really?
If you go to their chat on line. They make you wait 30 minutes to 3 hours for a reply. How is that a chat on line?
It's not... It's a tactic.
If you are lucky enough to get a hold of someone (which I did this latest time, 1 hour later) they just tell you to wait a cpl more days it will be there. Three weeks later, of them telling me this different three times, to wait just a cpl more days.
Still haven't received order.
Very disappointed in this company I had very high expectations for.
Steve NewTerrible customer service.
I expected much better from Veteran run company.
( this coming from a veteran )
Can't get them to reply to me... If you are lucky enough to find their phone number... When you call a machine say leave a message, but of course it's a full mail box so you can't leave a message. Really?
If you go to their chat on line. They make you wait 30 minutes to 3 hours for a reply. How is that a chat on line?
It's not... It's a tactic.
If you are lucky enough to get a hold of someone (which I did this latest time, 1 hour later) they just tell you to wait a cpl more days it will be there. Three weeks later, of them telling me this different three times, to wait just a cpl more days.
Still haven't received order.
Very disappointed in this company I had very high expectations for.
Steve NewFace shields
I was worried after reading reviews. I ordered on 6-3-20 and got two emails. Received my order by 6-15-20. It was correct.
face shields
I would just like to tell you thank you very much for such a quality product! Your face shield literally saved my scap and forhead today. I had a drive shaft out of a one ton truck fall out of place and landed square on my forehead from about 3 feet today. If I had not been wearing my face shield as a due rag it would have been way worse than it was. Thank you from the bottom of my and my wife's hearts! I will be buying more!
Very disappointed in my order. I ordered a bullet antenna for boy boyfriend for his birthday and the product named in a box that looked like is had already been ripped into. the sides of the box were already pulled open and per my suspicion the antenna had already been used by someone else and returned. It was all banged up and the threads were already worn, scratched, and used. How could I possibly give my boyfriend a used antenna someone had already used and returned for his birthday. such a let down. DO NOT BUY unless you want a used product.
10 plus 1
I didn’t want to order from SA due to negative reviews. Found alpha defense and it’s USA made products so it claims. I was given a tracking# and am waiting for delivery. Had I realized it was the same company using 2 different names I would have looked elsewhere. I will update review when /if I receive product. Gave 3s because must to place review
5 masks
I ordered 5 masks of designs we liked and when we got there delivered we only received 4 masks that we didn’t even order. I tried calling- e-mails and trying talking in the chat line and never got a response / so this company ALPHA DEFENCE CO is a SCAM the service was less than one star but I had to put one star to send review
4 faceshields and 1 arm sleeve
I have had a great experience purchasing faceshield and some of the other products. Except this time.
Was extremely sad to see "Made in China" labels on the product.
I thought everything was hand made is the USA?!
Not sure I even want to keep my order that I just received. May have to find a new vendor because of this!
I'm leaving the "Would you shop again?" box checked only if something comes out of this to make things right. USA2 Nebula 2 American Flag 2 Tidal Wave 4 Jokester
Received 2 Tidal Waves 5 Camouflage 2 Flames and 1 with a bunch of skulls tried to find out which ones were right but it seems that you took down all but the Tidal Waves been trying to call you but no one answers your phones and no one can return a phone call. Your site tells me to contact an agent but that isn't working. These were supposed to be gifts for my great nephews and nieces but your company has failed. I will see if there are any competitors out there that can get an order right
Orderd over a month ago no mask what a joke
Review with most votes
Really badass collections!
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