Alpha Defense Co. Reviews

: 167
34% Would buy here again

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M
M.Summers
We ordered this under my husbands name & e-mail. We received them in about 8 days not bad but I guess you were out of certain colors or someone was tired because I out of 10 Masks I got 3 of th...Read on
J
Jimmy Lee
the delivery service has to be the slowest option on earth. 2 weeks to get a small package is just silly this day in age. Read on
B
Bud Singh
Cannot contact to return junk items. Ordered stars and stripes face mask and got ugly florescent pinks and yellow. Live chat is a joke. Veteran owned by what military? China. No phone number or ret...Read on
M
Mike campbell
Way too slow shipping and getting the product. Read on
G
Gina Browne
Excellent product! I hate wearing masks in fact every mask I have tried I have a hard time breathing in except for these. I love the feel and the fact they are American made! Highly recommend.Read on

All reviews (167)

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    Would buy here again
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    2 sets of 5 masks.

    We ordered this under my husbands name & e-mail. We received them in about 8 days not bad but I guess you were out of certain colors or someone was tired because I out of 10 Masks I got 3 of the exact same color I ordered all different for a reason. No explanation no apology just 3 of whatever color THEY CHOSE to send. Which is a dark navy blue. I ordered safety orange & a bright blue & 1 navy blue. Not good at my house. With a lot of children around. Highly unhappy about that. Spent time choosing certain colors for a reason.

    Very unhappy with purchase


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    face shields

    the delivery service has to be the slowest option on earth. 2 weeks to get a small package is just silly this day in age.


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    Face mask junk

    Cannot contact to return junk items. Ordered stars and stripes face mask and got ugly florescent pinks and yellow. Live chat is a joke. Veteran owned by what military? China. No phone number or return website to use. I learned a lesson dont buy from sa.


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    Face Shields

    Way too slow shipping and getting the product.


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    masks

    Excellent product! I hate wearing masks in fact every mask I have tried I have a hard time breathing in except for these. I love the feel and the fact they are American made! Highly recommend.


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    masks

    they suck. I received my order and of course it came with a note saying they had to make substitutions and if i don't like them, reach out. I chatted. They never replied. I called, message said they were busy and use chat.


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    1 face mask 4 free

    Cant say enough about this company fast shipping ordering was a cinch but here's the kicker they went way beyond and sent me another order in full for free thank you so much cant wait to order here agine ...


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    face shields

    the shields would of been fine but I didn't get any styles I ordered they were all wrong i cot a card with my shipment that said because of COVID They were sending them to keep them and they would make it right this was in April over 3 months later still haven't got what I ordered or a answer to any of my attempts to contact customer service they should of just issued a refund instead of sending ones I didn't want


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    Pack of 4 face shields

    Don’t use this company. Ordering was easy price was good delivery and customer service is the worst. I almost feel this is a scam company. I bought they send a tracking for DHL and then DHL transferred to USPS. Tracking says delivered but nothing was in my mailbox. I contacted the company and their response is nothing we can do as it shows delivered. They won’t look into the issue or try to resolve this issue.


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    ALPHA AMMO PACK Vehicle Antenna Whiteout American Flag Blackout American Flag SA Co. Decal Half Flag/Half Skull

    Terrible customer service.
    I expected much better from Veteran run company.
    ( this coming from a veteran )

    Can't get them to reply to me... If you are lucky enough to find their phone number... When you call a machine say leave a message, but of course it's a full mail box so you can't leave a message. Really?

    If you go to their chat on line. They make you wait 30 minutes to 3 hours for a reply. How is that a chat on line?
    It's not... It's a tactic.

    If you are lucky enough to get a hold of someone (which I did this latest time, 1 hour later) they just tell you to wait a cpl more days it will be there. Three weeks later, of them telling me this different three times, to wait just a cpl more days.
    Still haven't received order.

    Very disappointed in this company I had very high expectations for.

    Steve New



    Terrible customer service.
    I expected much better from Veteran run company.
    ( this coming from a veteran )

    Can't get them to reply to me... If you are lucky enough to find their phone number... When you call a machine say leave a message, but of course it's a full mail box so you can't leave a message. Really?

    If you go to their chat on line. They make you wait 30 minutes to 3 hours for a reply. How is that a chat on line?
    It's not... It's a tactic.

    If you are lucky enough to get a hold of someone (which I did this latest time, 1 hour later) they just tell you to wait a cpl more days it will be there. Three weeks later, of them telling me this different three times, to wait just a cpl more days.
    Still haven't received order.

    Very disappointed in this company I had very high expectations for.

    Steve New


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