Audew - Overall Rating based on 30 reviews
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Audew portable air compressor
I bought Audew portable air compressor (auto digital tire inflator). It doesn't work. I sent many emails to customer service. They did not respond to my emails. Waste of money and time.
Do not purchase anything from Audew.smnbvhj,
The purchase I brought about was over $109 I should’ve gotten free shipping why didn’t I Thinking of canceling my order
customer support phone number+1-8-O=5-6-O=8-5=4-O=6
customer service phone number+1=8-O)(5-6=O-8=5-4=O-6AUDEW Jump Starter
Newly purchased unit does not have any output voltage to jump start vehicles. So far after going back and forth with AUDEW via email there has been no resolution for a warranty replacement or refund.
Andrew tire inflator
Negative.
Do Not Buy From This Company.
They do not respond to email question and compressor stopped working after 3 months.Audew 2000A Peak 20000mAh Car Jump Starter
After extensive research I decided that the Audew-2000A-Peak-20000mAh-Car-Jump-Starter- was the best on the the market and surpasses the competition, in every category!
Let it be known that the failure rate for manufactured installed lithium batteries is 20% world wide, and it is important that you understand that there are two types of battery failures. One happens at a predictable interval-per-million and is associated with a design flaw including the separator, electrolyte, electrode or processes. The more hard failures are random events that don’t point to a design flaw. Instead, it may be an event like charging at not recommended temperature.
There are many reasons for these failures from the seller and the buyer.
However, there are also certain things you should do at your end to boost your battery reliability and to reduce the failure rate.
How to Improve Lithium Battery Reliability?
Now, there are several things you can do to enhance the reliability of your lithium battery. So, let’s get to know about them -
· Keep your battery at room temperature
It’s always recommended that you should keep your battery at room temperature that is between 20 and 25 degrees Celsius. Do you know that worst thing that can occur to lithium-based batteries is to have a complete charge and be subjected to high temperatures? Thus, don’t charge your battery in the extremely hot temperature.
· Avoid full discharges and allow partial ones
Unlike other batteries, lithium batteries don’t have a charge memory. It means that deep-discharge cycles aren’t required. Also, it’s good for the battery to utilize partial-discharge cycles. But, here one exception comes in - battery experts recommend that after thirty charges, you should let lithium-based batteries almost completely discharge.
· Avoid completely discharging the battery
If the lithium batteries are discharged below 2.5v/cell, then a safety circuit designed into the battery opens and your battery appears to be dead. For safety reasons also, don’t recharge completely discharged the battery if it has been stored in that condition for numerous months.
What You Can Do To Reduce Lithium Battery Failure Rate?
We all know that the causes of Lithium Battery failure involve:
· Puncture
· Overcharge
· Overheating
· Short-circuit
· Internal cell failure
· Manufacturing deficiencies
Every year, many reports are filed which involve these battery failures in the laptop, desktop, mobile phones, etc. But you can take some action that can have a good impact on the usage of these batteries. It will also reduce the failure rates of these batteries.
THE BOTTOM LINE IS THIS:
Every company who makes these chargers are going to have failed batteries right out of the box.
This could simply be because the environment in which they are stored killed them from heat or cold, or both.
Or they suffered the fate of one of the other reason's listed above.
I own an Audew-2000A-Peak-20000mAh-Car-Jump-Starter- and it has one of the lowest failure rates of any of the top chargers out there, and out performs in every category, over and over again.
If you’re looking for the perfect jump starter, your not going to find it, but the " Audew" is the closest one you will find to perfection.
Audew offers12 Month of Free Replacement or Refund and 24/7 available customer service!I received my Order #SG10074108479 on Monday 7-26-2021 for one(1) 100A Jump start unit
The order appeared to be complete with all the cables, but the residential home charger to charge the unit is missing and was not included
This somewhat concerns me as ordered to(20 additional units on Order #SG10074108546 which I have yet to receive and I hope they include the residential home chargers to charge the units
Please resolve my issue regarding missing residential home charger as I need to charge the unit before I can use it, and presently have no way to charge the unit without the residential home charger
Thanks in advance
Gary Rybicki
Tel. 508-529-6274
56 South Street
Upton, MA 01568Audew battery jumper
After hearing NOTHING from Audew about my defective product I finally returned it EVEN THOUGH there are NO instructions on their own website or with the product as to WHERE to send it to. I sent it to the return address on the package I received it from WEEKS AGO and still no reply nor any refund. This company is completely unprofessional and now it looks like a scam. "Get back to you shortly" or whatever" and not even 1 email reply. This company is a scam. Do not purchase anything from this company. At least at Amazon or Costco you can return things with a prompt refund.
AUDEW model Empower-172
Tried to top off charge with supplied AC Charger. The charger became extremely hot. To hot to hold in my hand. I am very concerned.
No customer support number.12/2020
Tire pump worked ONLY three times (3x) and stopped pumping. Unit will power up, measure tire pressure, but will not pump tire. Contacted customer department and was told to send video. video was sent, which shows 4mins of pump working but not pumping tire, and it has been over three week since video was send, there has been no responds from the customer services department. BAD CUSTOMER RESPONSE. The issue could have been resolved if a phone # were present, posting on social media is not my way.
Order Not Received - No Customer Service
I placed an order on 12/06/06. Payment cleared my bank on 12/07/2020. On 12/08/2020 I received an email stating the item was shipped. I have sent several emails, posted in their forum, and sent requests for support via their support links. As of 12/21/2020 I have not received my order and I have not received a response from Audew.
There is no other way to contact them. This is VERY POOR SERVICE!Jump starter
I carefully searched and researched parts. The advertised quality was spot on relative to how great is. I was very concerned about the fit and even spoke with a customer service via email. Firstly, I can't get a reply from them until they told me the email was filer into spam box and I get a reply.
I recently purchased the Audew car battery jumper 2000 peak power unit. After 6 uses in one week it failed completely. The unit said 80% remaining power when I went to use it and immediately dropped to ZERO % upon turning the key. The worst part is I sent Audew FIVE emails with no response. And even worse their website gives NO RETURN ADDRESS to send it back to them. My advice: Buy from a place you know you can return it to.
Review with most votes
AUDEW model Empower-172
Tried to top off charge with supplied AC Charger. The charger became extremely hot. To hot to hold in my hand. I am very concerned. No customer support number. Read onBy: Charles Scroggins