Big Apple Collectibles Reviews
Reviews (21)
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Funko pop Azula
Spent $90 on a guaranteed chase order, and it has not even come closed to being shipped. It's been a year, and still nothing. They don't even give at least an update or anything. Contacted customer service and they are useless. They give very vague answers and then stop responding. DO NOT recommend at all. Never buying from her again.
Funko pops
Do not buy from this merchant. They are the last to get all pops. I have seen the same pops in local retailers while my order status still have my pops months out with Big Apple. Even when they do receive your order, they will take forever to send it out. I’m currently waiting on an order that’s been ready to ship since the 3rd week of November. Another order was ready to ship in January and it’s still sitting in their warehouse. I’ve emailed them 5-7 times and they’re customer service is horrible. All they do is tell you to be patient and cite holiday shipping delays despite that fact that it’s now March. I have disputed 3 of their orders with my credit card company. They also sent me damaged merchandise and claimed no responsibility when I emailed them. Took 3 weeks to get back to me. I’m so sorry that I ordered hundreds of dollars worth of pre-orders with them. Will never do business with them again. Would give them a lower rating if I could.
Funko Pops
I have been waiting over a year for my items. Every time I check the status the dates keep being pushed back. Other collectible stores have received these Funkos but are now sold out. Can't get any response from the company about the situation. Think twice about ordering from this company
I was ordering Funko Pops
I would say negative and optimistic. I had preorders from March 2021. it's September 2021 and all the orders can be fulfilled by other vendors months and weeks ago. I sent an email and was informed I had orders on the way. That was three weeks ago. No orders. Waiting for a response. They are fast to charge and slow to follow through. I learned my lesson.
3 Purchases over 2 years
Biggest scam in creation. Waiting a year now for 3 orders. All ordered items available in every other store and web site. They want you to cancel so they keep 25 % of your money. Biggest con artists. Sign my petition to get justice.
h ttp://chng.it/Tv5TkFtGHave you had any luck. We’re is your petition
Funko Pops
I just experienced the worse situation with Big Apple Collectables. I placed a preorder on October 2nd with a shipment date in December. Now, I didn't see the shipment date at first but I was okay with waiting. When January rolled around I decided to reach out. The "new" owner, Paul, reached out and apologized, stating the shipment would go out soon. When I asked for a more approximate date, Paul replied in a "week or two." I told him if it was going to take longer, I did not want to wait and would rather receive a refund because I see the exact same items on Amazon and in the stores. He told me that the items will ship shortly and he apologized. Now it is February and I still have not received my items. When I reached out, they told me the items could be sent rapidly but I was more concerned that if my items could've been shipped rapidly, why they weren't sent already? I asked for a refund and they told me I would have to pay a 25% cancellation fee. I had to pay a fee for wanting my money back from an order that was placed over 4 months ago. This company over promises to under deliver and I will never order from them again. I advise all to choose a different company to go with!
Review with most votes
multiple Funko Pops
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