Boomf Reviews
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Reviews (30)
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Recent customer service experience
I had an amazing experience with the customer service team recently. I was having some issues with my order and Will from the team was super helpful and got everything sorted out quickly and professionally. His friendly attitude and how well he handled the problem really impressed me. I would definitely suggest their customer service to anyone who needs help with their order.
Customized marshmallow gift
The service was really awesome. I made a mistake and put the wrong shipping address, but when I contacted customer service through their live chat, they replied quickly and were super helpful in fixing it. I was really impressed by how fast and professional they were. Now I'm excited to see the final product!
Gift order
I've ordered from this place a few times and every time it's been a pleasant surprise! So today, I ordered a gift but accidentally messed up the words I wanted on it. But no big deal, I sent them a message and they fixed it for me right away. The service here is fantastic, and the gifts are unique and awesome. I definitely recommend them!
Wild card wedding gift
I got the wild card wedding edition for my friend's wedding, and man, it was great! It came super fast, like a day and a half, and it totally delivered the vibes I wanted. I'd definitely buy from here again down the line.
Birthday cards
Man, this company is absolutely awesome! I ordered a ton of birthday cards from them and let me tell you, they were a huge hit! Every person who received one absolutely loved it! And don't even get me started on their customer service - they were incredibly nice and so helpful. I couldn't believe it!
Flutter card and bracelet
I ordered a flutter card and bracelet for my mom on May 4th 2021, I still haven't revived it and today is the 23rd of May. The entire time I was unable to track the package, and I let them know this. I contacted them a couple days ago and they finally told me the package may have been lost. They offered to resend the card or give me a promo for another card of the same. But it being so far past mother’s day it would have been silly to ask for another card. I asked for my money back. Since then I have not received any message back and all attempts to communicate with them via Facebook and email and their online chat have been fruitless. I do not have any intentions on letting this go.
Valentine’s Day Card
Horrible company and horrible customer service. Three cards ordered. Two were delivered to my neighbor (wrong address) one received three weeks after Valentine’s Day. Asked for an immediate refund. They offered 50% off a future order! Lol unbelievable right ! I could care less about the $50 spent, I spend more on morning lattes. It was the complete lack of customer service that really boiled my blood. I absolutely did not want these jerks to get one penny from me. So what did I do? Called PayPal and issued a claim. Money is now back in my pocket. Lol! Love it. Two star because it won’t let me give one. Kinda weird right?
I ordered a valentine card from you and my son never received it! I am very dissatisfied with this company and very upset that I spent money and he never received it I would like a response back ASAP!
Cancel my order
Birthday card for my niece
the card I ordered never arrived, it has been over a month since I ordered. I will not be ordering again, nor will I recommend to anyone else. Thankfully I had already sent my niece a gift from Amazon or she would have had nothing for her birthday as I live 18 hours from her. That is why I thought the card was so neat. Unfortunatlly it did not work out that way. Very diappointed
Bomb cards
Extremely late delivery. Confetti fell out and box had to be taken out. There was no pop. Very misleading ads. Super disappointing.
Father’s Day Card
Ordered a Father’s Day card and never received it. Messaged the company on Facebook and they offered to resend the card. When I said it was pointless because it wouldn’t be here till July... their response was “sorry to hear that.” Will not be using this company again.
Same exact thing happened to me! Very disappointing. I ordered the Father’s Day card in June 1st and it never came!
Pop box and popcorn
So I’m not happy that the fact I’ve never received my order and it’s suppose to be on Father’s Day I’ve contacted support many times and the saying is all the same they’re sorry my order got lost or whatever I’m not happy I didn’t even get a notification saying what my tracking number is or how long it’ll take to arrive
Review with most votes
Pop box and popcorn
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