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Personalized cards, missing delivery
I just ordered two personalized cards for different people, but only one was delivered. What made it even more irritating was there wasn't an option to send them to separate addresses at checkout. When I contacted customer service, I got automated responses that didn't help at first. Finally, after talking to another representative, I got a refund for the missing card. However, I was let down that they didn't apologize for the inconvenience or missing the special occasion the card was for. This whole thing has me thinking twice about using this service again.
Chocolate card with confetti
I bought a chocolate card with confetti from this company, but I was really let down by the experience. The confetti was supposed to come out of the card, but it just didn't work at all. I was hoping for a fun surprise, but it was a total bust. The quality of the product just wasn't what I was expecting.
Gifts and cards
I really love the customer service at this company whenever I reach out to them. They are so helpful, which is great for me because online shopping can be tough for me. Buying gifts and cards from them has been super easy. I've never had an order arrive late, and the quality of the products is always top-notch. I'm thinking of giving their marshmallows a try next because they sound amazing. I definitely suggest their cards and gifts, they really care about their customers.
Anniversary card gift
I found out about this product on social media and thought it would be a great anniversary card gift for my son. There was a small problem with the sleeve, but the customer service team fixed it right away and sent me a new card without any trouble. I was really impressed with how quickly and professionally they handled everything. Because of that experience, I ended up ordering two more cards for upcoming birthdays.
Live chat query
I had a question before ordering so I hopped on live chat for customer service. The representative got back to me super fast and helped me out right away. I was really impressed with how helpful they were. Thanks a bunch!
Unicorn pop up card
I bought a unicorn pop up card for my friend, but the confetti was a total fail! It all fell out in a big clump, and she had no clue what it was supposed to be. Such a disappointment!
Disappointed first purchase
I just got my first order from this company, a box for my brother's 30th birthday, and I gotta say, I was pretty let down. I was looking forward to a sturdier box that could fit more stuff, but what I got for £10 wasn't cutting it. It definitely fell short of my expectations. I was hoping for better quality, especially since it was for a special occasion. Unfortunately, I won't be shopping with them again at that high price.
Awesome customer service
The guy who helped me out was really nice and so helpful. It totally made my day. Customer service seems to be kinda going downhill lately, but this dude was like a ray of sunshine. I was as impressed with the service as I would be by getting a really awesome card. Thanks for being so amazing!
Boomf box and gift
Man, I made a huge mistake and sent my Boomf box and gift to the wrong address. Oops, my bad! But you know what? Customer service was amazing! I sent them an email as soon as I realized what I did, and Will replied really quickly. He found my order and sorted everything out for me. Their customer service is top-notch!
Corporate gifts for new employees
I just used a company to make Chocolate Box Cards as welcome gifts for our new employees. Let me tell you, their customer service was amazing. The folks working behind the scenes really worked hard to make my idea a reality, and I couldn't be happier with how it turned out. They were super quick to respond, and they were so helpful when I needed to make changes or if we had any delays. The final product was even better than I imagined, and I would definitely suggest this service to any company looking to send personalized gifts to their teams.
Photo card for special occasion
I just bought a photo card for a special event from this company, and let me tell you, their customer service is top-notch. My original order got lost in the mail, but when I contacted their customer service team, they fixed the problem right away by sending me a new card. The way they handled everything was really great, and it made me feel like they truly care about their customers. I really admire companies that put their customers first and go the extra mile to make sure everything is right. I definitely suggest checking out this company if you want high-quality products and amazing customer service.
Customized gift with a twist
The customer service was really great, especially since the mistake was my fault. They fixed the issue fast and kept me in the loop the whole time. I haven't tested the product yet, but I'm optimistic that it'll make the person receiving it happy.
Website confusion, quick address fix
The website was kinda confusing when I was placing my order, and I didn't even notice the delivery address was wrong until after I finished. But when I asked for help, this guy Will from customer service fixed it right away. He was so quick and nice. Shoutout to Will for the awesome service. Thanks a bunch, Will!
Awkward address mistake
Oops, I messed up and put the wrong address when I was ordering my stuff. But once I caught my mistake, I reached out to them immediately and they fixed it right away! They even promised to keep an eye on my order so it wouldn't get lost. I have no complaints at all!
Chosen a wrong thing
I messed up and bought the wrong thing, but I shot them an email ASAP! I figured I wouldn't hear back until the next day 'cause it was a holiday, but they sorted it out real quick!!! My order hadn't even started processing yet. Their customer service is top-notch, especially for a holiday! I had a blast shopping with them. Thanks a bunch!!
Birthday confetti box
I bought a birthday confetti box for my oldest child's 18th birthday party. I was really looking forward to giving them a fun surprise, but when the box came, it was all squished up in one corner. Because of that, the confetti didn't fall like it was supposed to. I was so let down because I was hoping for something awesome to make my child's big birthday extra special. The product didn't live up to what I was expecting, and it definitely wasn't the magical moment I had hoped for.
Recent customer service experience
I had an amazing experience with the customer service team recently. I was having some issues with my order and Will from the team was super helpful and got everything sorted out quickly and professionally. His friendly attitude and how well he handled the problem really impressed me. I would definitely suggest their customer service to anyone who needs help with their order.
Address error resolution
I bought something from Boomf not too long ago and accidentally gave them the wrong address for delivery. When I figured out what I had done, I decided to shoot an email over to their customer support team. I was shocked when I got a quick response back, and they were super nice and really good at fixing my mistake. The customer service I got was top-notch, and I couldn't have asked for a better outcome. It's situations like this that really show how much a company cares about its customers.
Customized marshmallow gift
The service was really awesome. I made a mistake and put the wrong shipping address, but when I contacted customer service through their live chat, they replied quickly and were super helpful in fixing it. I was really impressed by how fast and professional they were. Now I'm excited to see the final product!
Customizable marshmallow treats
The custom marshmallow treats from Boomf were amazing! The quality was top-notch and being able to personalize them made them a really special gift. Ordering was easy and their customer service was fantastic. I was really impressed with how efficient and detailed Boomf was. The treats got here fast and were packaged nicely. All in all, Boomf has really nailed it with their delicious treats.
About Boomf
Finding the perfect gift for someone can be tricky, hectic, and time-consuming. You want to send a gift that is more than a gift, a gift that conveys what you feel. As such, you might need someone to help you with choosing the perfect gift. One of the companies that have majored in helping people in sending the perfect gifts to their loved ones is Boomf. However, you should read reviews of Boomf here to know if they have been efficient in choosing perfect gifts for people.
About Boomf
Boomf is a company that helps its customers send perfect, personalized gifts to their loved ones. They are based in the UK with offices in London and the Berkshire countryside. They pride themselves in being the home of personalized cards and gifts which go an extra mile to ensure you get your perfect gift. They not only send gifts to the loved ones of their customers, but they also try to make it memorable. Boomf is more about giving an experience that outlasts the initial celebration.
Products and services offered by Boomf
Their products include Boomf Bomb which creates entertaining and memorable videos of key life events, Flutter card which comes to life, Wild Card with characters that pop out of the envelope, and personalized Marshmallow selection where you can print treasured photos on fluffy marshmallows. You can also add an exceptional gift to any card of your choice. All these provided by Boomf ensures your gift not only sends a message but is also valuable to the receiver. The company offers to ship gift cards worldwide. The cost of delivery and shipping is fully dependent on your location. Boomf values the privacy of the customers hence their privacy policy is convenient to ensure all your data like name, addresses, phone number, credit card details, and others that they collect from you is kept safe from the third party. For more information about their products and services, visit their website and blog. If you need any help with anything, don't hesitate to contact them at hello@Boomf.com
Compliments, Complaints, and Opinions
Have you purchased any products from the Boomf website before? If you have, what’s your take on their products and your experiences with them? Did your gift reach its destination in time or otherwise? Was it easy to place an order on their site? How long did it take to process and deliver your order? Were their customer care service attendants polite enough when attending to you? Did you get the best experience with their products? Can you recommend their services to your friends, colleagues, and family? Would you purchase more from them in the future? Do you have any suggestions that can help the company improve on its products and services for a better customer experience? Please, leave an honest review here and share your thoughts and overall experience. Your thoughts will be immensely valued and will also help the company improve its services and products to attract future customers.
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Contact Information
Unit 1, Meadow Road, Reading
RG1 8LB Berkshire
United Kingdom
Categories Boomf
Online Shop | Office, Hobby & Party Supplies
Page Statistics
Seite online seit: December 11, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Pop box and popcorn
So I’m not happy that the fact I’ve never received my order and it’s suppose to be on Father’s Day I’ve contacted support many times and the saying is all the same they’re sorry... Read onBy: Jasmyne