CellPhoneCases Reviews
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Reviews (21)
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Case and screen protector
I bought a case and screen protector for my son from CellPhoneCases back in late August 2021. Unfortunately, they sent us the wrong size for both items. Even though they messed up, I decided to go through their return policy and exchange process like they say on their website. I packed up the wrong stuff, wrote a note about what we needed, and sent it back. But then, we waited for weeks and never got the right replacements. When I asked about the exchange, they weren't helpful at all and basically said there was nothing else they could do. It's now late November, and we still don't have the right case and screen protector. This whole thing has been really frustrating and disappointing, so I would advise others to be careful if they're expecting good or quick service from this company.
Cell phone case
I just bought something from this company, and I gotta say, it's been a total mess. I got a phone case, and their site said they'd process my order in 24 hours. It's been three days, and my order is still stuck on "processing." On top of that, I've sent a bunch of emails to customer service, but haven't heard anything back. They're fast to take your money but super slow to help you out. Definitely watch out if you're thinking about buying from them.
Phone case
I ordered a phone case from this website, but I never received it. They did refund my money though, which was nice. I really wish they had just sent me the case instead. For the future, they should definitely work on improving customer communication so we are all kept in the loop. Remember, communication is super important, folks!
Review with most votes
GREAT HACKER
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