FC-Moto97 reviews
This score is based on 97 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Almost canceled, glad I didn't
Kinda nervous before ordering for my bike trip, but got relieved — Motocard answered fast; FC-Moto slower, three days, still okay.
Spotted it on a forum
I spotted it on a forum, a friend sent the link. I was skeptical about the tax stuff and almost backed out. It arrived fast, worked as advertised, and then I was actually satisfied.
Morning Relief
Woke up stressed — had a faulty charger, they sent a replacement next day. I smiled when it arrived; now it's in my daily commute bag.
Wasn't sure, but okay
Bought a few things over the past year — three jackets, a helmet and pants. I was skeptical about shipping to Canada, but items arrived fast and in great shape. One jacket needed a tiny tweak, though.
Almost missing a part
Started unpacking and mid‑way I saw the inner pad was gone — annoying. I needed this for my bad back after moving, so I messaged customer service. They responded quick and sorted it. Slightly wary but mostly happy.
Slow start, happy ending
relieved it finally arrived, glad it worked out.
Quick fix after mishap
I was mid-unboxing and noticed the inner pads were missing, annoying. I messaged customer service and they sorted it fast — surprise, they were attentive. Second time buying them; delivery was quick and reliable, price okay.
My go-to moto shop
definitely my go-to for gear. I first spotted them at a track day in 2020 and told a buddy about them - Daniel Kaiser always answers my questions, service is solid, prices reasonable and deliveries are quick, so I'll keep buying.
Quietly satisfied
clean site, fast delivery and decent packaging. I knew I was satisfied the day Daniel answered a sizing question same day and fixed my order — that quick help made me stick around.
When Daniel came through
I remember ripping the box open and immediately thinking, hmm... then Daniel stepped in and fixed my Hollyfreedom boots even after warranty — that was the moment I knew I wasn’t dealing with some faceless shop. Old-school boots, comfy, small hiccups, but I’ll keep buying here.
Helmet rescue mission
Had to fix my helmet after a sidewalk spill — visor and some tiny clips snapped. Reached out to FC-Moto; they tracked down spare parts fast. Parts arrived quickly, fit snug, and swapping them in was a bit fiddly but totally workable. Saved me from buying new.
Unexpected parts rescue
At first I didn't expect much, but when the extra helmet parts showed up—some pieces I didn't even order—I knew they had my back. FC-Moto connected me fast, helped track the parts, and actually fixed the hiccup. If you need parts, give them a shot.
Halfseason save
old-school look, comfy on day one when I tried them in October. I was skeptical about repairs after warranty, but Daniel at fcmoto.de sorted it and I’m actually pleased.
Glad it worked out
Overall I'm glad it worked out — I got refunded and I still get to keep the gloves. It took a little over two weeks to get a reply, which was annoying, but the store sorted it without fuss. I wear these for my daily bike commute and quick errands, so that mattered. Really appreciate the person who handled it really well.
Package panic, then relief
I ripped open the box and my stomach dropped — one glove had a split seam. I emailed the shop and waited, a bit over two weeks, kind of annoyed. Daniel K. at fc moto eventually refunded me and said to keep the gloves, odd but fair. I wore them on a short ride and they fit great, that’s when I was really happy.
Promo roulette
I'm done gambling on their promos. I ordered a jacket with a 15% Christmas discount and a week later they refunded it out of the blue. Customer rep said there was nothing to do until they got the return. I reordered and the discount had vanished — "limited time offer," they told me. Seen better sense at small shops. Kinda annoying, honestly.
Lesson learned, heads-up
learned my lesson — this place isn’t dependable. I saw everything listed as in stock on their website, paid for premium delivery and it never showed up, which messed up a trip. I messaged them repeatedly with no reply until days later when they admitted items weren’t available. I told a friend about it so they wouldn’t make the same mistake. Kinda annoyed but glad I caught it before a bigger disaster.
Doorstep fee headache
I was half unstrapping it on my porch when the UPS driver casually said there was an extra shipping charge — $83 — and wouldn't hand it over unless I paid. I paid and opened it — wrong helmet. I reached out; they said I could return it but I'd face a restocking fee, pay return shipping to Germany myself, and they'd keep the $83. I'd lose more than I paid. I use helmets daily for commutes, so it was a hassle. Weirdly, the wrong one fits great, which made me laugh.
Packing panic
I was elbow-deep in saddle bags two weeks before the first trail when I noticed the tracking hadn't budged. I dropped $400 because my dodgy lower back needs decent boots and I wanted them for riding season. For six weeks it was radio silence — phone like a ghost town and canned emails blaming COVID. I was ready to write them off, but when the boots finally arrived (very late) they were actually comfy and solid. Still annoyed by the service, but the boots did their job.
One good boot, one mystery
Woke up to a box that looked like it had been through a bar fight. Inside there was one decent SIDI Mag-1 boot that felt great — stiff where it needed to be, cushioned at the ankle, and comfortable for my scooter commutes — and the other boot was missing, plus the packaging was trashed. I tried the one I got, walked the block, loved the fit, but customer service gave me a vague, slow response. Great boot when you have both.
About FC-Moto
The types of activities we engage in for fun can be classified under indoor and outdoor activities. Most people enjoy outdoor activities more because it allows them to explore the world while they are involved in those activities. One of the outdoor activities people enjoy is riding on a motorcycle. Hence, they buy a motorcycle and the right gear to make driving the motorcycle safer and more fun. One of the companies you might want to patronize when you want to buy motorcycle gear is FC-Moto. However, before giving them a try, we suggest that you read customer reviews about FC-Moto here to know what their other customers are saying about them.
About FC-Moto
FC-Motor was founded in 1996 in Aachen, Germany. Their online shop was introduced 3 years later in 1999. Since this time, they have continued to grow by increasing their products for motorcycle and bicycle riders as well as their customer base. They strive to find the right products for their customers from various brands.
Products and Services
The products offered by FC-Moto have been categorized into; Motorcycle, Snow Mobile, Bicycle, Casual, and E-Scooter. These products include; Helmets & accessories, motocross, Boots, Protectors, Spare parts, Bags/backpacks, Navigation/communication gadgets, Jackets, suits, pants, Gloves, Airbags, Vests, Rainwear, Functional underwear, jerseys, goggles, sunglasses, wallets, belts, Key chains, Towels amongst others. The company accepts Credit Cards ( Visa, JCB, MasterCard), PayPal, Prepayment (EU only), Amazon Pay, Sofort online bank transfer service (available only for Austria, Germany, Belgium, Netherlands, Spain, Czech Republic, Italy, Hungary, France, Slovakia, and the UK) and Cash on delivery (Only for Germany and within the EU). Cash on delivery (COD) can only be done up to a max order value of €950 for Italy and €700 in France. FC-Moto provides shipping to different parts of the world using DHL and UPS. Once you have placed your order, DHL will hand over the parcel to the national mail service of your specific country, who will then handle the final delivery. UPS on the other hand will deliver to the front door in the destination country. Cash on delivery orders is surcharged at €7.90. DHL on the other hand will not charge the additional standard delivery fee of €2.00. They currently do not provide express deliveries. Once your order starts to ship, you will receive a shipping confirmation email. The email will contain a tracking code with which you can keep track of your order in transit. The company offers a statutory warranty of 2 years on their products. However, some manufacturers offer an extended guarantee period on top of this statutory guarantee. In addition, they also offer a 30 days return policy and guarantee for reimbursement. For any inquiries, please contact their support team for assistance at 0049 (0) 2405 4950050.
Compliments, Complaints, and Opinions
Have you purchased or used any products from FC-Moto before? If yes, how would you rate the quality of their products? Would you recommend them to others? Please leave your views and opinions below.
Details
Contact Information
Avantisallee 90
52072 Aachen
Germany
Categories FC-Moto
Fashion | Sport & Outdoor | Online Shop
Page Statistics
Last update: January 2026
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Review with most votes
Good and strong wears
i bought the jacket few months back and it is awsome What i like is that i don't invest money here without anything, they all have quality that keep the lifespan longer than an... Read onBy: Avery Holland