FC-Moto - Overall Rating based on 29 reviews
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Motorcycle gear
I've been shopping at FC-Moto for a while now, so I was kind of bummed when I saw that UPS was the only delivery choice for my latest order of motorcycle gear. From what I've seen, DHL has always been the better option when it comes to service and reliability, especially for shipments to India. I think FC-Moto should really think about adding DHL as a delivery choice for customers in India. Having DHL as an option would make the whole shopping process way better and make sure orders get to customers on time and safely. Even with this issue, I've always been happy with the quality of the products and the customer service at FC-Moto.
Jacket and gloves purchase
I recently bought a jacket and gloves from FC-Moto. I wanted to make sure I got the right size, so I ordered both sizes and planned to return the one that didn't fit. But this time, things didn't go smoothly. When the package arrived, I saw that the box was damaged, and one pair of gloves was missing. FC-Moto didn't take responsibility for the mistake, so I had to deal with the delivery company they picked. I had some doubts about the reputation of this courier in the U.K., but I had no other option. The courier said they had no record of my delivery, and no one had told me it was on the way. Now, I'm stuck without a pair of gloves and had to pay for them, making the jacket I kept much more expensive than I planned. This whole thing has left me feeling let down and frustrated, and I've decided not to shop at FC-Moto again.
Boots, jacket, and gloves
Oh my gosh, I got my stuff really quickly and they fit like a glove! The sizing guide was right on point and the customer service was so friendly! I'm loving my new gear, thank you FC-Moto!
New helmet for bike
I recently bought a new helmet for my bike and was really pumped to get it. But bummed out because it didn't show up after waiting for 5 days. Turns out, the moto season starting caused some delays in deliveries. They even contacted me to see if we could figure out another way to solve the problem.
Shark motorcycle helmet
Returning my Shark Motorcycle Helmet to FC-moto was a nightmare from start to finish. Despite following all the return procedures, I've yet to receive my refund. The customer service representatives gave me the runaround, promising a resolution that never materialized. It's disheartening to be kept in limbo, wondering if I'll ever see my money again. FC-moto's lack of urgency and professionalism when it comes to refunds is unacceptable.
HJC RPHA 11 Sonic Sega Helmet
I recently purchased the HJC RPHA 11 Sonic Sega Helmet from FC Moto, and I must say that my experience has been far from satisfactory. While they may entice customers with tempting discounts, the reality is that FC Moto's customer service is extremely disappointing. Moreover, their delivery times are excessively long, ranging from 1 to 2 months, leading to frustration and inconvenience. To make matters worse, customers are blindsided by an additional 50% customs tax on top of the price displayed on the website. This unexpected cost significantly erodes any perceived savings. In conclusion, FC Moto's poor customer service, prolonged delivery times, and hidden costs make them an unreliable and unappealing option for online shopping. Caution is strongly advised when considering purchasing from FC Moto.
Dainese Jacket
Confusing Sizing and Lack of Guidance
Living in India, I decided to upgrade my riding gear and purchased the "Dainese Jacket" from FC-moto. Unfortunately, their sizing chart was incredibly misleading, and the jacket I received was way too small. I contacted FC-moto's customer service, expecting them to guide me through the return process, but their responses were vague and unhelpful. Dealing with ill-fitting gear and uncooperative customer service was a complete letdownShark S-Drak helmet
Bought Shark S-Drak helmet. It came with broken jaw brackets. I sent it back with Return Form to Retouren Department. They emailed me that it was repaired and sent it back to me - nothing was fixed at all. Ok, second try plus I contacted Customer Support - the parcel wasn't even picked up by them so it came back and I had to pay the return fee one more time. That's how they work - instead of repair/exchange the send it back to you till you give up on it.
Good and strong wears
i bought the jacket few months back and it is awsome
What i like is that i don't invest money here without anything, they all have quality that keep the lifespan longer than anything
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Good and strong wears
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