K. Van Bourgondien Reviews

: 18
22% Would buy here again

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T
Tim
I’ve reviewed you on your website Just awful service and I still don’t have any productRead on
J
Judy Roberts
You have taken my money out of my account, gave me a process date 2 weeks out for tulips bulbs in late October. It is now late November to early December. Read on
B
Barry Knight
Only order bulbs. Plant starts and bare root plants arrive DEAD. Shipment arrives 13 days after shipment with very little sawdust in the heat of September. Yup, dead plants. So they give me a c...Read on
A
Alice Oberfoell
Decades ago this was a good company. I literally bought thousands of bulbs and plants from them without a mishap. Times have changed and so has this company and its sister company Dutch bulbs. I...Read on
S
Scott Ploger
It took 16 days in summer heat to deliver shipment of bare root plants. Upon arrival, all five were severely desiccated. Only two were recognizable from packing material. Prompt care managed to onl...Read on

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    Bulbs

    I’ve reviewed you on your website
    Just awful service and I still don’t have any product


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    Tulips 100

    You have taken my money out of my account, gave me a process date 2 weeks out for tulips bulbs in late October.
    It is now late November to early December.


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    bare root plants and bulbs

    Only order bulbs. Plant starts and bare root plants arrive DEAD. Shipment arrives 13 days after shipment with very little sawdust in the heat of September. Yup, dead plants. So they give me a credit towards a future purchase and I order something different hoping that it would survive the shipping but no - more dead plants. I do plant them right away and give them proper care - but still dead. I do a lot of gardening and I have found other companies who know how to ship live plants that look great when they arrive. So don't waste your time and money with Van Bourgondien.


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    Daffodils and other bulbs

    Decades ago this was a good company. I literally bought thousands of bulbs and plants from them without a mishap. Times have changed and so has this company and its sister company Dutch bulbs. In 2021 my order arrived, though it arrived much later than the promised date. When the plants came up in the spring, it was clear that the wrong bulbs were packed in the packages. Everything was wrong. This year, October 23 I still have not received my order that should have shipped a month ago. To top it off, I just received an email that one of the specialty bulbs that was the reason for the order is now out of stock. Out of stock? I placed the order on April 11. I will do without the special bulbs that I have not been able to find elsewhere. Never again will I order from this company.


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    Bare root shooting star

    It took 16 days in summer heat to deliver shipment of bare root plants. Upon arrival, all five were severely desiccated. Only two were recognizable from packing material. Prompt care managed to only revive one. Of course, they are now out of stock, along with three other items in my original order (a month for them to figure out that they couldn’t fulfill my order). Too late now to order from other suppliers.


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    The problem is they would not fill my order three different times due to I was only ordering deep discounted sale items

    I tried ordering three times, three different ways, such as with paypal and credit cards and all three time, over a week period, they would say the order did not go through. It is because I was only ordering deep discounted sale items. If I had ordered a bunch of other higher price items along with the order it would have went through. Deceitful practices.


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    daylilly bulbs

    ordered for Florida garden in feb. called in April said they would ship. called again end of April they are giving me an even later ship date. will never buy here again. they said would ship when appropriate for shipping zone. again im in Florida.


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    Calla Lilies and Cone flowers

    I placed an order for mixed color Calla Lilly bulbs. I took extra care preparing the bed. When they arrived, I planted them the next day. I was less than happy with the bulbs. Some were smaller than a pea. Only the larger bulbs took. I sent a complaint in and got a half credit and half of the replacement bulbs. These didn't fare much better. Since I had a credit to use, I ordered some Cone flower roots. I was even more disappointed in these. I only got 3 decent roots out of 8. Two of them was like a blade of grass with one hair root. How can anyone sell something this inferior for more than five dollars each? Only two of these took. I will never buy anything off of this nursery again. I will be better off buying locally.


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    Plants of course.

    I ordered 152.00 worth of assorted plants, from Gladiolus Blue Isle to Begonias to some special Dahlias that I was really looking forward to. The estimated ship date was Feb 15. Well, the weather here in the South Central U.S. has been REALLY warm and I started receiving items from KvB's competitors. I actually received ALL of the items I ordered from other websites, but no delivery. I called their call center in some foreign land to be told "We put your order on "rush." "Every day I'd go the website to see that the delivery estimate had been pushed back another day. This went on for a month and a half. I have called three times since March 1 and it is now March 28. Spring is HERE and my plants are not. So KvB has had my money since December and it is March 28 and I have 152.00 of plants in limbo and they STILL can't tell me when they will be shipped. I cancelled my order with deep regret and I advice everyone NOT to patronize this business. It has truly been a rotten experience, but it could be worse. For instance: they could not refund my cc in a timely manner. I'll let you all know.


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    assorted bulbs

    I placed an order and paid for it back in April than in October I checked the order several time and it said product was in stock and for some reason they were shipping it out in multiple shipment. However the last line that did not ship I got notified that they had cancelled my order. Again it is a bait and switch where they have you money and you never get the product. what a scam.


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